SureStay Plus by Best Western Windsor

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave
Lobby
Ballroom
Property amenity
Ballroom

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪3 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • St. Clair College
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪11 min drive‬

Room options

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 42 sq m
  • Sleeps 4
  • 2 King Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Windsor

Located in Windsor (Remington Park), SureStay Plus by Best Western Windsor is within a 5-minute drive of Devonshire Mall and Detroit Windsor Tunnel. .This hotel is 3.1 mi (5 km) from Caesars Casino and 3.1 mi (5 km) from University of Windsor.

What's nearby

  • Devonshire Mall - 3 min drive
  • Detroit Windsor Tunnel - 5 min drive
  • Caesars Windsor - 5 min drive
  • Caesars Casino - 5 min drive
  • University of Windsor - 6 min drive

Getting around

  • Millender Center Station - 6 min drive
  • Windsor Station - 11 min drive
  • Detroit Metropolitan Wayne County Airport (DTW) - 33 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬16 min walk
  • ‪Tim Hortons - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk

About this property

SureStay Plus by Best Western Windsor

Hotel with free parking, near Devonshire Mall
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 93 guestrooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), express check-out, and a 24-hour front desk. Planning an event in Windsor? This hotel has 3498 square feet (325 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (CAD 0 per stay), Wired Internet (surcharge)

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (3498 square feet)
  • Meeting rooms

Accessibility

  • This property does not have any lifts

More

  • Renovated entire property – August 2024
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Fee for wireless internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired internet in public areas: CAD 0 per stay (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 361 out of 1135 reviews" "
Rating 8 - Good. 358 out of 1135 reviews" "
Rating 6 - Okay. 214 out of 1135 reviews" "
Rating 4 - Poor. 106 out of 1135 reviews" "
Rating 2 - Terrible. 96 out of 1135 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin

I had a room near the Tim Hortons next door and it sounded like the drive thru speaker was inside my room. This was the first time in the last 3 stays that there were omelettes and sausages left when I was there for breakfast each time around 7:30 a.m.
Stayed 1 night in Oct 2024

8/10 Good

Javan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nice room.
Stayed 3 nights in Oct 2024

2/10 Terrible

Tilden

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff. Gave me a really hard time then refused to serve me because I was annoyed and frustrated, then made up lies that I was "verbally abusive" to cover his a*s when I called the next day to complain.
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Windsor, whether you are in a working or leisure related trip. Very friendly staff, always looking for their guests needs. Should I have to go to Windsor again, certainly SureStay will be my choice!
Stayed 1 night in Oct 2024

8/10 Good

Anthony

Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
On arrival, property could use some improvement in the form of decorative planters, benches -- something welcoming.
Stayed 2 nights in Oct 2024

8/10 Good

Lorne

Liked: Staff & service, property conditions & facilities
Room was clean and comfortable. Good value for the price. The breakfast could be better.
Stayed 2 nights in Oct 2024

8/10 Good

Lorne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value. Clean room. Breakfast, however, could be better.
Stayed 2 nights in Oct 2024

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Clean room. Breakfast was good. Friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Randee

Liked: Cleanliness
Breakfast not great Beds nice
Stayed 1 night in Oct 2024

10/10 Excellent

selina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean - friendly - location
Stayed 2 nights in Oct 2024

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Mohammed

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Calm night
Stayed 1 night in Oct 2024

8/10 Good

Nathaneal

Stayed 1 night in Jun 2024

8/10 Good

Carlos

Travelled with family, Business traveller
Liked: Amenities
Newer fourniture
Stayed 4 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Aug 2024

10/10 Excellent

kereen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Andra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What we hoped for
Wonderful stay at SureStay. Front desk were pleasant. Room was clean. Breakfast was good. Would definitely book a room here again.
Stayed 1 night in Oct 2024

8/10 Good

Oshane

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I was surprisingly pleased wit this Hotel. The staff were pleasant and the hotel was clean an well kept. Great for a 3 star.
Stayed 1 night in Oct 2024

10/10 Excellent

Tenille

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Oct 2024

8/10 Good

Gordon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, clean room, excellent sleep
Stayed 1 night in Sep 2024

10/10 Excellent

Tina

Stayed 1 night in Sep 2024

6/10 Okay

Paul

Stayed 1 night in Sep 2024

10/10 Excellent

Wolfgang

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to most things in Windsor and the staff was very friendly. perhaps one area where they could improve, when there are 2 people in a room another wash cloth and hand towel. We had a great stay and the breakfast that is provided is more thanadequate and lots of choice.
Stayed 1 night in Sep 2024