Best Western Potomac Mills

2.5 star property

Photo gallery for Best Western Potomac Mills

In-room safe, desk, laptop workspace, blackout curtains
Exterior
Seasonal outdoor pool, lifeguards on site
Suite, 1 King Bed, Non Smoking
In-room safe, desk, laptop workspace, blackout curtains

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
14619 Potomac Mills Road, Woodbridge, VA, 22192
  • Potomac Mills
    ‪14 min walk‬
  • Sentara Northern Virginia Medical Center
    ‪16 min walk‬
  • Stonebridge at Potomac Town Center
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪37 min drive‬

Room options

Business Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room)

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Woodbridge

When you stay at Best Western Potomac Mills in Woodbridge, you'll be in the business district, within a 15-minute drive of Potomac Mills and Marine Corps Base Quantico. .This hotel is 1 mi (1.6 km) from Sentara Northern Virginia Medical Center and 1.3 mi (2.1 km) from Stonebridge at Potomac Town Center.

What's nearby

  • Potomac Mills - 14 min walk
  • Sentara Northern Virginia Medical Center - 16 min walk
  • Stonebridge at Potomac Town Center - 3 min drive
  • Leesylvania State Park - 8 min drive
  • Lake Ridge Park, Marina and Golf Course - 10 min drive

Getting around

  • Lorton Station - 15 min drive
  • Ronald Reagan Washington National Airport (DCA) - 37 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬14 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Bahama Breeze - ‬14 min walk

About this property

Best Western Potomac Mills

Suburban hotel with free breakfast and a 24-hour fitness center
Best Western Potomac Mills offers 172 accommodations with safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Woodbridge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Stay in one of 172 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, complimentary use of a nearby fitness facility, and a banquet hall.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:00 AM

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Conference space

Outdoors

  • Lifeguards on site

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 6 to May 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 30 to September 05
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Potomac
Best Western Potomac Mills
Best Western Potomac Mills Hotel
Best Western Potomac Mills Hotel Woodbridge
Best Western Potomac Mills Woodbridge
Potomac Mills Best Western
Best Western Hotel Woodbridge
Best Western Woodbridge
Woodbridge Best Western
Best Potomac Mills Woodbridge
Best Western Potomac Mills Hotel
Best Western Potomac Mills Woodbridge
Best Western Potomac Mills Hotel Woodbridge

Best Western Potomac Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 448 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 80 out of 1002 reviews
Rating 2 - Terrible. 116 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

The room was fine. Ice machines were either broken or turned off on several floors. Vending machines took money and front desk staff were nonchalant when reporting incidents.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rocio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Place was clean and good for a budget stay. Very nice and cozy, clean bed no funny smells in the property
Stayed 1 night in Nov 2024

2/10 Terrible

Jessy

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place looks nasty, stayed here just because i was on the road for 14 hour's. I am a diamond elite member with Holiday INN. I rarely ever see a location that charges a room deposit. When i do get charged a deposit its no more than $50.00. No wonder your parking lot is empty. You lose business because of your outrageous deposit.
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the freeway, shopping and dining. Rooms were clean. Beds Comfortable and the atmosphere was pleasant and peaceful. The staff was pleasant, accommodating and professional. Overall, a great place to stay that is easy on the budget and in a location that is full of activities.
Stayed 1 night in Nov 2024

10/10 Excellent

Adrienne, Seminole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pit stop on my way home for a night's rest. Easy access to the interstate. Breakfast was really good. Staff was very nice and cordial. Customer service was excellent. Beds were comfortable, except the pillows. I really wish Best Westerns would get better pillows. But overall, they are still my hotel of choice.
Stayed 1 night in Nov 2024

10/10 Excellent

PATRICIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was perfect and the staff was GREAT!!! Breakfast was delicious!!!!!
Stayed 1 night in Nov 2024

2/10 Terrible

Kheri

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
I’m saddened to say that my experience was nothing of the patrons that has rated this establishment so high in the past. I will not be staying at this location again, nor would I recommend it to anyone. For the price you pay, the subpar breakfast and amenities are unacceptable.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Guangyu

Stayed 1 night in Oct 2024

8/10 Good

Zoraida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Nov 2024

4/10 Poor

Barbara

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2024

8/10 Good

Joy

Liked: Staff & service
Staff at the reception is nice and courteous. Staff at the breakfast is also very nice and friendly. Location of the hotel is good, room is good but the bed is uncomfortable and soft which needs to be updated.
Stayed 1 night in Oct 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC in unit. Provided a fan
Stayed 1 night in Oct 2024

2/10 Terrible

Paige

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel customer service ever!
I will NEVER stay at this location EVER again! We were told they had cribs available. NO.. they only had ONE and it was in use. Only had ONE dolly. It was gone. We paid for the room and sent my daughter and her infant daughter ahead of us to check in and called ahead. Only to be told they needed a $200/deposit upfront first. We had already paid and couldn’t get it reversed. Thanks hotels.com for that one. Couldn’t get even a partial refund. The 2 queen bed room was so small. They ran out of pillows. Wasn’t very clean at all. Owners in the morning were really rude to elderly couple in front of us. Shame on you guys for your tactics and lousy professionalism. You should be ashamed of yourselves. Cause when the migrants stop coming. The Americans will not come back. The were even COUNTING the number of cup cereal we were getting. We were told that breakfast would be served but when it runs out, that’s it. They don’t put out anymore. I’d rather stay at ANY other run down hotel than to be treated like third class citizen. Oh, you can’t pay cash either! FYI, good luck if you book here!
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Anthony

Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff very clean place and close to fast food and gas stations.
Stayed 1 night in Oct 2024

10/10 Excellent

Ellen

Stayed 1 night in Sep 2024

10/10 Excellent

Jing

Stayed 2 nights in Jun 2024

8/10 Good

HAMED

Good
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

Liked: Staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were very lovely, easy check in. Room was good, beds were alittle small, lots of space with the bathroom for size of room. Very very close to lots of food options, parking lot was very dark, so kinda scary at night but over all great value for stay
Stayed 1 night in Sep 2024

10/10 Excellent

Seth

Stayed 1 night in Sep 2024