Very rude manager! I booked online where it said “Pet Friendly”. I have 2 service dogs (7lbs and 3.75 lbs.) and a Service Cat - smart sphynx trained AlertCat.
The Property Manager refused me AFTER I had checked in in full disclosure of service animals. I was so shocked and helpless, handicapped, elderly, and had nowhere to go. Manager then blocked me from staying there ever - I said “Great because I never plan to stay here EVER.“. That experience has caused me to blacklist ALL Hampton Inns. I stay where staff is cordial and honor their bookings!! Love Hyatt and Extended Stay Suites.
I have Sleep Apnea, high BP, Diabetes,post. Cancer/radiation and Chemo. Surgery 2 weeks ago. When I had checked in, the night Desk man told me - after I signed in - that he was charging me $75 for the cat’s stay!!?? I said NO, he said “no cats allowed” I argued that their policy is published “Pet Friendly.”
The Manager (who looked like a Soprano in costume) came out to the front desk and announced he was removing me from ever coming back to “his” hotel. I said “Good because I never plan to come back here - but WHY do you have to be so rude? That’ll keep me from ever coming back to Hampton Inn EVER.”