Quality Hotel and Suites Woodstock

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Hotel and Suites Woodstock

Business Suite, 1 Queen Bed with Sofa bed, Non Smoking
Lobby
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Business Suite, Multiple Beds, Non Smoking

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
580 Bruin Blvd, Woodstock, ON, N4V1E5
  • Southside Park
    18 min walk
  • Church Of The Epiphany
    4 min drive
  • Woodstock Raceway
    4 min drive
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    40 min drive

Room options

Business Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Business Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Large Room, 2 Queen Beds, Nonsmoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Woodstock

When you stay at Quality Hotel and Suites Woodstock in Woodstock, you'll be within a 5-minute drive of Woodstock Art Gallery. .This eco-certified hotel is 31.5 mi (50.8 km) from Fanshawe College and 21.5 mi (34.6 km) from Coyle's Country Store.

What's nearby

  • Woodstock Raceway - 4 min drive - 3.2 km
  • Woodstock Art Gallery - 4 min drive - 3.4 km
  • Fanshawe College - 38 min drive - 50.8 km
  • Festival Theatre - 40 min drive - 41.6 km
  • University of Western Ontario - 44 min drive - 56.2 km

Getting around

  • Woodstock Station - 3 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 85 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪DoughBox Wood Fired Pizza & Pasta - ‬4 min drive
  • ‪Pizza Pizza - ‬4 min drive
  • ‪Burger King - ‬4 min walk

About this property

Quality Hotel and Suites Woodstock

Eco-certified hotel with free breakfast and a 24-hour fitness center
Quality Hotel and Suites Woodstock offers 136 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 136 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and microwaves.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
1 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 300 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 25.00 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Hotel Woodstock
Quality Woodstock
Quality Hotel & Suites Woodstock Ontario
Quality Hotel And Suites Woodstock
Quality Inn Woodstock
Quality And Suites Woodstock
Quality Hotel and Suites Woodstock Hotel
Quality Hotel and Suites Woodstock Woodstock
Quality Hotel and Suites Woodstock Hotel Woodstock

Quality Hotel and Suites Woodstock Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 152 out of 566 reviews" "
Rating 8 - Good. 203 out of 566 reviews" "
Rating 6 - Okay. 90 out of 566 reviews" "
Rating 4 - Poor. 58 out of 566 reviews" "
Rating 2 - Terrible. 63 out of 566 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Katerina

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel should be off market! Dirty, smelly, horrible!! Is there an institution that checks the conditions of these hotels! How is it even possible that they offer services! It should be closed!
Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay but the breakfast buffet happened to be out of eggs when I went in to the dining room. It took 20 minutes for the kitchen to replenish them but the maitre D said it would be 5 ninutes when I sat down. Maybe it was a one off situation. Not sure.
Stayed 1 night in Aug 2024

2/10 Terrible

David

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was so disgusting, pubic hairs in the sheets, the awful smell, the toilet would not flush and the TV did not work. Manager came to the room with a plunger and began plunging the toilet (which we hadn’t used yet) while we stood watching in horror! We were given a second room which had pubic hairs in the bed sheets again, smelled bad, the toilet barely flushed(definitely wouldn’t have handled a bowel movement) and the tv did not work, concierge brought us to a third room and yes, same issues as the previous 2. We asked for our money back as they already charged my credit card for 2 nights plus a $200 security deposit and was told I had to go through Expedia for the refund. I’ve tried for 3 days through Expedia and was told the hotel would not agree to a refund! EVEN MY SECURITY DEPOSIT WAS KEPT! and I didn’t even stay there!!! I spent $989.65 between two different hotels in two different cities to attend a family members funeral, plus the $600 charged by unQuality Inn. I am so upset and disgusted by both the Quality Inn Woodstock and Expedia and highly recommend anyone thinking of using either of these companies to seriously think twice!
Stayed 2 nights in Aug 2024

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, property conditions & facilities
Customer service was terrible. Not welcoming at all.
Stayed 1 night in Aug 2024

2/10 Terrible

Gordon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty bedding on check-in. Powerful smell of body odour in first floor hallway. Dirty carpets. Permanent staining in bathtub. Pool not in use and appears not to have been maintained for some time. Overall, the hotel appears very "tired" and run-down.
Stayed 3 nights in Aug 2024

8/10 Good

J.D. Steven

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Hot Breakfast was very good. Rooms were clean and operational, staff were very pleasant. A bit worn out
Stayed 3 nights in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Ryan

They would not let us cancel seeing there was a huge storm and our event was canceled, we had 8 rooms booked and they made up pay for everything even though we did not go. I would never book here again, nor will I ever use Expedia again.
Stayed 1 night in Aug 2024

8/10 Good

Joan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coverall good. Room was spacious. Outdoor pool was not in service and was not maintained and it was our view. Nice location close to food options as well as easy on off highway.
Stayed 3 nights in Aug 2024

2/10 Terrible

Maurce

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Covenant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 6 nights in Aug 2024

10/10 Excellent

Robert, Dunnville

Travelled with partner
Liked: Amenities
It’s close to the major highway but not close enough to hear. There are numerous restaurants within walking distance.
Stayed 1 night in Aug 2024

8/10 Good

Nicole

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I am from Woodstock, but now live in the US - we stay here when we come up to visit family. This hotel back in the day used to be the premier hotel in the area. Unfortunately it’s been let to go down hill and deteriorate. This is our second stay here, so obviously it’s not that bad…our main reason for coming back is because it’s dog friendly and it’s cheap. The rooms are clean and we haven’t experienced issues during our stays. The hall ways could really use a good deep clean and refresh, I think that would go a long way. We have limited interaction with the staff, we like to come and go from the side door, but when we did need more supplies the girl at the front desk was friendly. I really hope that someone can infuse some money and TLC into this once really nice property. Woodstock is pretty limited still on hotels, so it would be worth it to invest in this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Sukh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed my stay. Friendly staff and very helpful when I forgot something in my room. I would return in future.
Stayed 2 nights in Aug 2024

2/10 Terrible

Md Atiqur

Stayed 3 nights in Aug 2024

6/10 Okay

Ameli

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Cornelio

Disliked: Cleanliness, property conditions & facilities
I liked the location and the receptionist but the room was not clean no toilet paper lights didn't work shower tap didn't work properly but I didn't complain about it because we had been driving for 15 hours I just wanted rest
Stayed 1 night in Aug 2024

6/10 Okay

Jerry, Hamilton

Liked: Staff & service
Hotel needs major renovations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Varshil

Stayed 1 night in Aug 2024

2/10 Terrible

Kyla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service, very unclean & run down. The toilet had feces all over bowl & disgusting. Linen had stains & carpet appeared to have not been vacuumed in a long time. Elevator was out of service as well.
Stayed 1 night in Aug 2024

2/10 Terrible

Sebastien

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Vishvaben Ashvinbhai

Disliked: Cleanliness, staff & service, property conditions & facilities
They gave us a room, but we couldn't access the room. We went back to the front desk and the guy said, he tried again to access our cards activation and said, he will come to see us in 2 minutes, if we got access to our room or not. He didn't showed up and we again went back to him and he came with us to check what's going on with the access card. He called maintenance guy, and maintenance guy fixed the lock of that room. Front desk operator said now you can take your room. When we went in there, we found out that room was already allotted to someone. It's was very very terrifying experience we have ever had.
Stayed 1 night in Aug 2024