Hyatt Place Richmond/Chester

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hyatt Place Richmond/Chester

Seasonal outdoor pool
Down duvets, desk, laptop workspace, blackout curtains
Free daily full breakfast
Exterior
Combined shower/bathtub, designer toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪6 min drive‬
  • Richmond National Battlefield Park
    ‪17 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

Classic Studio Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds (High Floor)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Chester

Located in Chester, Hyatt Place Richmond/Chester is in the business district, a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park. .This hotel is 2.9 mi (4.7 km) from Appomattox River and 4.2 mi (6.7 km) from Hopewell City Marina.

What's nearby

  • Beacon Theatre - 6 min drive
  • Southpark Mall - 13 min drive
  • Virginia Commonwealth University - 21 min drive
  • Broad Street - 23 min drive
  • Greater Richmond Convention Center - 23 min drive

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Popeyes Louisiana Kitchen - ‬7 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬6 min drive

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at Gallery, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Gallery

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Fence around the pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (2164 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 497 out of 1001 reviews" "
Rating 8 - Good. 287 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 60 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We booked two rooms for our 3 night stay. One room seemed to be ok for my family, but the other room for my wife and I was outdated and had a very musty smell as we entered which gave more of a Motel vibe. We thought maybe the AC unit just needed to run to filter out the air but that did not do much. We thought about getting another room but didn’t want to go through the hassle and wanted to keep our rooms close to other family members. During our stay, we also noticed stains on couch, refrigerator was messed up and TV remote volume didn’t work. The Staff was very friendly and hotel main level & lobby was nice. The rest of the hotel seemed to be a bit gloomy. The rooms were not what we expected from the photos when booking… maybe other rooms were better, but we stuck it out throughout our stay.
Stayed 3 nights in Oct 2024

8/10 Good

Terry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked room and TV although chair seemed smaller than in other HPs
Stayed 4 nights in Oct 2024

10/10 Excellent

Jolynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was clean by the staff and the breakfast was hot and delicious. The front desk staff was friendly and helpful. The last night of our stay a waterbug invaded our bedroom space. We changed rooms in the middle of the night. Exterminator is desperately needed.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing i didnt like

4/10 Poor

Erica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Ran out of hot water, double beds are NOT QUEEN BEDS- we had to book a second room, my husband is 6’2” and cannot sleep in a double bed! Was charged twice!
Stayed 3 nights in Oct 2024

10/10 Excellent

Bromleigh

Liked: Cleanliness, staff & service, property conditions & facilities
It was a really wonderful stay.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our rm was on the end of the bldg, so I guess that explains the length of time for hot water get there.
Stayed 1 night in Oct 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and the breakfast was great.
Stayed 1 night in Oct 2024

8/10 Good

Melissa

Travelled with family
Stayed 1 night in Oct 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the reservation at 11:20 AM by the time we arrived at the property, I checked in, walked my family and one year-old baby into the room. By the time I parked the car my wife and my one year-old child was rushing out of the hotel because there was cockroaches in and around the bed, we did not stay no more than 10 minutes. Plus, Expedia wants to charge me $80 just to cancel the hotel so I basically was out $150 for nothing I tried to cancel the reservation. It would not let me because it said it was past time which it was 11:30 AM by the time I arrived to the hotel I believe it was just after 12 AM the next morning, less than 30 minutes later.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and awesome staff!!
Stayed 1 night in Oct 2024

6/10 Okay

Philip

Liked: Staff & service
Had a good stay , the breakfast was unimpressive.. Could use some updating, especially the carpeting throughout.
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela, Vero Beach

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were traveling during the aftermath of a recent hurricane and needed a comfortable place to stay. We also had a small pet with us and found this hotel to be just what we needed. It was a fantastic room, clean and comfortable beds as well as a large sofa. The staff was very welcoming, and although do not ordinarily offer brewed coffee until 6:30 with breakfast, had a fresh pot ready for us as we had to leave by 5:00am the next morning. What a great place and staff! We will definitely stay again while traveling in the area.
Stayed 1 night in Sep 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Great property, Great staff.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Business traveller
Liked: Cleanliness, staff & service
Midz
No auto on AC so it's constantly on. Bathroom fan is always on with the light. Bathroom door is in the way of doing anything. Towels are stored inside the shower. Fridge has no freezer and wasn't very cold
Stayed 2 nights in Sep 2024

8/10 Good

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean. The only complaint i have is there was visible mold in the bathroom and the hallway smelled of mildew. The hotel is well lit and quiet. I like the fact it has a bar. I would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joanna

Stayed 3 nights in Jul 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Helpful and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy, Raleigh

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable. Breakfast was great and lobby is very inviting. Sharon is THE BEST!
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024