Staff friendly but not professional. Hot tub inoperative. Our bathroom smelled like urine. Cheap bathroom flooring - adhesive tiles. Bathroom tub needs replacing, cracked. They tride to fix with silicone (tacky, ha, ha) Toilet leaking. No elevator to second floor. Breakfast typical - rubber eggs, greasy sausage, stale bread, DIY waffles. Cheap coffee. My wife and I will not return