EXCELLENT! I called ahead with a few questions. I received accurate answers from a friendly and courteous gentleman. I mentioned we would need a parking spot. When checking in around 1730 Angelica was an angel and took great care with us. She walked us to our parking spot in a secure garage. There is limited paid parking here and apparently the nice gentleman had reserved a spot for us. Thank you! Our room had a king bed, a kitchenette with small fridge, hot plate, electric kettle, dishes, flatware, coffee cups, pots and pans. The fridge came with a few beers and water bottles. We enjoyed a few and were happy to pay for the thoughtfulness when we checked out. The bed was AWESOME! We slept like royalty. We were on the 1st floor which made it easy for us to bring our bikes to rest for the night. We did not have a view but we were only in the room to sleep. We spent our days exploring the city castles on our bikes. We did not eat at the hotel but the meals looked delish and there were many who were dinning there. Our trip was perfect as we celebrate 35 years as Mr and Mrs. If in town again we will stay here. It felt like everyone who works here may be the owner. Everyone served with care as if they owned the place. Excellent customer service.