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Gran Melia Xian

5.0 star property

Photo gallery for Gran Melia Xian

1 bedroom, minibar, in-room safe, individually decorated
Premium Room, Garden View
Exterior
Lobby lounge
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Gym

Explore the area

Map
1666 Qujiangchi West Road, Qu Jiang New District, Xi'an, Shaanxi, 710054
  • Tang Paradise
    ‪1 min walk‬
  • Datang Everbright City
    ‪14 min walk‬
  • Giant Wild Goose Pagoda
    ‪20 min walk‬
  • Xi'an (XIY-Xianyang Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Red Level 2Bedroom Connected Gran Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Gran Suite

  • 159 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Garden View

1 bedroom, minibar, in-room safe, individually decorated

Premium Room, Garden View

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Red Level, Deluxe Room

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Room

  • 46 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Supreme Room

Family Supreme Room

Family Supreme Room

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Red Level, Grand Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Grand Suite

  • 115 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level, Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level, Deluxe Suite

  • 103 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Red Level 2Bedroom Connected Deluxe Suite

1 bedroom, minibar, in-room safe, individually decorated

Red Level 2Bedroom Connected Deluxe Suite

  • 149 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 355 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Premium with view Room

1 bedroom, minibar, in-room safe, individually decorated

Premium with view Room

  • 46 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Red Level, Junior Suite

Red Level, Junior Suite

Red Level, Junior Suite

  • 69 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

The Westin Xian

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (255)
The price is NZ$207
for 1 room
includes taxes & fees
8 May - 9 May
The Westin Xian

About the area

Xi'an

With a stay at Gran Melia Xian in Xi'an (Qujiang New District), you'll be steps from Tang Paradise and 14 minutes by foot from Xi'an Qujiang Haiyang World. .This family-friendly hotel is 0.7 mi (1.2 km) from Datang Everbright City and 0.9 mi (1.5 km) from Tangchengqiang Ruins Park.

What's nearby

  • Tang Paradise - 1 min walk - 0.0 km
  • Datang Everbright City - 14 min walk - 1.2 km
  • Giant Wild Goose Pagoda - 20 min walk - 1.7 km
  • Shaanxi History Museum - 4 min drive - 3.5 km
  • Xi'an Bell Tower - 8 min drive - 7.7 km

Getting around

  • Tiyuchang Station - 6 min drive
  • Xi'an East Station - 13 min drive
  • Xi'an (XIY-Xianyang Intl.) - 55 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪星巴克 - ‬6 min walk
  • ‪Spr - ‬16 min walk
  • ‪麻辣尚席火锅 - ‬1 min walk
  • ‪大秦面庄 - ‬9 min walk

About this property

Gran Melia Xian

Luxury hotel with 5 restaurants connected to a shopping center in Xi'an
Gran Melia Xian offers 380 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. A pillow menu is available. 47-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 380 individually decorated guestrooms, featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy a range of recreational amenities, including a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Chinese cuisine at YUET FU, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Xi'an? This hotel has 6878 square feet (639 square meters) of space consisting of a conference center and 10 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
YUET FU - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required.
Duo - This poolside restaurant specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Red Level Lounge - This restaurant serves light fare only. Happy hour is offered. Open daily.
Mercado Gran Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open 24 hours. Open daily.
Agua Piano Bar - This lobby lounge serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 168 per person
  • 2 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agua Piano Bar
  • Duo
  • Mercado Gran Cafe
  • Red Level Lounge
  • YUET FU

Things to do

  • Books
  • Children's pool
  • Health club
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Sauna
  • Steam room

Family friendly

  • Baby toys
  • Babysitting (surcharge)
  • Children's pool
  • Children's toys
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • Business centre
  • Conference centre (6,878 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Front entrance ramp
  • No lift (single-level property)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The following facilities or services will be unavailable from April 16 2025 to April 25 2025 (dates subject to change):
  • Sauna
  • Swimming pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Gran Melia Hotel Xian
Gran Melia Xian
Gran Meliá Xian Hotel
Gran Meliá Xian
Gran Meliá Xian
Gran Melia Xian Hotel
Gran Melia Xian Xi'an
Gran Melia Xian Hotel Xi'an

Gran Melia Xian Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 126 reviews
Rating 8 - Good. 23 out of 126 reviews
Rating 6 - Okay. 4 out of 126 reviews
Rating 4 - Poor. 4 out of 126 reviews
Rating 2 - Terrible. 0 out of 126 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge property , great breakfast , lovely aminenities and next to a large mall and outdoor waterfalls Walking distance from Datang everbright street
Stayed 2 nights in Jan 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 5-star hotel with an amazing location, close to all the major tourist attractions. Staff members are very friendly and professional, and also the hotel is very clean. We loved the breakfast buffet which has almost all the signature food of Xi'an.
Stayed 3 nights in Nov 2024

10/10 Excellent

Yew Chong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are big and majestic and worth the amount paid per day just to come back to a relaxed environment after a long day of touring. The balcony excess and view from the Red Level was awesome but it is a pity that it is too cold in early December to be outside. Staff are friendly and helpful. A free upgrade as a first time hotel guest was unexpected and deeply appreciated. The heated indoor pool is a must for those who seek a great dip after a hard day's work or tour without freezing. Overall a wonderful experience. If visiting Xi'an again, a definite consideration.
Stayed 4 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in and friendly reception staff. I stayed for one night in a twin room, which was spacious and comfortable. Breakfast was varied and tasty but coffee was disappointing. Coffee aside, this is a lovely hotel in a fantastic location with very helpful staff. Thank you!
Stayed 1 night in Dec 2024

10/10 Excellent

Dafna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great location, great hotel. Exceptional breakfast. Great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice in hotel location. It’s close to major tourist attractions. Hotel itself is clean with Great service. I stayed in the “Red Level” that includes executive lounge. It is as good as any other top 5 star hotels like Ritz Carlton. Highly recommended.
Stayed 4 nights in Oct 2024

10/10 Excellent

Panayiotes Savvas

Liked: Cleanliness, property conditions & facilities, room comfort

Wonderful stay at the Gran Melia Xi'an

Lovely welcome and amazing hospitality. Many thanks to Peter, Mamaki and everyone in the Red Lounge for looking after us with such good care.
Stayed 3 nights in Oct 2024

8/10 Good

Richard Wayne Persinger

Liked: Amenities
I don't see why I have to write a reviews just kind of ridiculous
Stayed 6 nights in Oct 2024

10/10 Excellent

Ken

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Service and cleanliness second to none. Great location - easy to see local sights from there. Would highly recommend the Red Suites for a truly unique experience.
Stayed 3 nights in Jul 2024

10/10 Excellent

Li

Stayed 1 night in Jul 2024

4/10 Poor

qingle

Stayed 1 night in Apr 2024

10/10 Excellent

Richard Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Apr 2024

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not far from Big Goose Pagoda

The room was super clean and spacious. We booked a suite with 1 queen and 1 twin. There is a mall in hotels back door. The Big Goose Pagoda is just one subway stop from the hotel. Our room was at 5th floor, it has a great view of the hotel garden.
Stayed 5 nights in Apr 2024

6/10 Okay

WOONGJOO

Stayed 2 nights in Feb 2024

10/10 Excellent

Xiaoyan

Stayed 2 nights in Dec 2023

10/10 Excellent

Yan

Stayed 3 nights in Nov 2023

10/10 Excellent

noboru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も快適だが、朝食が良い。夕食を初めてここで食べたが、中華も良し。
Stayed 2 nights in Oct 2023

8/10 Good

Akiko, Los Angleles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel but one thing I didn't like was the bathroom/toilet was all glass and glass door and there was no privacy. Even if I stayed with a partner I wanted to have privacy when I use a toilet.

10/10 Excellent

Qihong, Acton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a gem: part of an enormous shopping and activity group of buildings, endless choices of restaurants within 5 minutes of walking from the back door out of the lobby. If you WALK 20 minutes to Jindi Complex, the choice just got doubled. The trail around the lake is across the street. Take advantage and use it it.
Stayed 12 nights in Aug 2023

8/10 Good

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bad start - good ending

Check in was a nightmare as they could not find my booking. Then they gave us a room that was not made up! They were quick to upgrade us to the red level and an enormous suite - this made up for the mess before. Everything went well after that.
Stayed 2 nights in Jul 2021

8/10 Good

Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, walkable to many resturants

Large rooms, well appointed. Service was OK, but not exceptional. Fantastic location
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was beautiful and clean. Concierges helped us to make a plan for sightseeing. Food in the restaurant was great.
Stayed 4 nights in Oct 2019

6/10 Okay

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK for China

Internet connectivity is the main concern, WiFi signal was ok but the hotel WiFi blocked VPN access (so that you may access banned sites such as google, gmail, facebook, whatsapp, BBC news etc), when it was granted via other WiFi spots in Xi'an. Overall the hotel is clean and modern, with the odd maintenance issue - such as the plug socket hanging off the wall at the far end of the second floor corridor and minor damage to wallpaper inside the hotel room. Disconcerting is the amount of cameras inside the hotel itself, from the moment you leave your room you are continuously watched.
Stayed 7 nights in Oct 2019