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Barceló Maya Caribe - All Inclusive

4.0 star property

Photo gallery for Barceló Maya Caribe - All Inclusive

Aerial view
On the beach, white sand, sun-loungers, beach towels
Exterior
Suite (Swim Up Premium Level)
5 restaurants, breakfast, lunch, dinner served; Spanish cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • All-inclusive
  • Bar

Explore the area

Map
Carr. Federal Chetumal-Puerto Juárez, Km. 266,3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    ‪1 min walk‬
  • Oasis Beach
    ‪1 min walk‬
  • Ecopark Kantun Chi
    ‪6 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪260 min drive‬

Room options

View all photos for Junior Suite (Swim Up Premium Level)

Free minibar, in-room safe, desk, blackout curtains

Junior Suite (Swim Up Premium Level)

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

Junior Suite (Ocean Front Premium level)

  • 55 sq m
  • Park view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 39 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

Suite (Swim Up Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

Suite (Ocean Front Premium Level)

  • 133 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite (Swim Up Premium Level | 2A 1C)

Free minibar, in-room safe, desk, blackout curtains

Suite (Swim Up Premium Level | 2A 1C)

  • Partial sea view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Similar properties

Exterior

Occidental at Xcaret Destination - All Inclusive

  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.1 out of 5, Very good, (3950)
The price is NZ$943
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Occidental at Xcaret Destination - All Inclusive

About the area

Xpu-Ha

When you stay at Barceló Maya Caribe - All Inclusive in Xpu-Ha, you'll be on the beach, just steps from Xpu-ha Beach and 6 minutes by foot from Ecopark Kantun Chi. .This all-inclusive property is 0.7 mi (1.1 km) from Cenote Cristalino and 1.8 mi (2.9 km) from Puerto Aventuras Golf Club.

What's nearby

  • Ecopark Kantun Chi - 6 min walk
  • Cenote Cristalino - 6 min walk
  • Cenote Azul - 12 min walk
  • Puerto Aventuras Golf Club - 3 min drive
  • Puerto Aventuras Marina - 4 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 69 min drive

Restaurants

  • ‪Mirador Buffet - ‬15 min walk
  • ‪Carey Lobby Bar - ‬15 min walk
  • ‪Palmeras - ‬13 min walk
  • ‪Tokyo - ‬3 min walk
  • ‪Bar Mojado Beach - ‬9 min walk

About this property

Barceló Maya Caribe - All Inclusive

On beach with 2 outdoor pools, near Ecopark Kantun Chi
Barceló Maya Caribe - All Inclusive offers 414 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels.

Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

2 outdoor tennis courts, a health club, and a water park (surcharge) with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

U-Spa and U-Spa Kids has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a nightclub, and a water park (surcharge). This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite at Caribe Buffet, one of the property's 5 restaurants. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Xpu-Ha? This property has 12109 square feet (1125 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Caribe Buffet - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Capitan Morgan Grill - This restaurant serves brunch and lunch. A children's menu is available.
La Fuente - This fine-dining restaurant specializes in Spanish cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkeling
Windsurfing

Land activities

Climbing wall
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 5 restaurants
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar

Restaurants on site

  • Caribe Buffet
  • Capitan Morgan Grill
  • La Fuente

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Mini golf
  • Motorised watercraft
  • Nightclub
  • Playground
  • Sauna
  • Scuba diving
  • Shopping centre
  • Shopping
  • Snorkelling
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Water park access (surcharge)
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (12109 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 25 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Feather duvet

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (one-way, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Barcelo Caribe
Barcelo Caribe Maya
Barcelo Maya Caribe
Barcelo Maya Caribe All Inclusive Xpu-Ha
Barcelo Maya Caribe All Inclusive
Barcelo Maya Caribe Xpu-Ha
Caribe Barcelo
Barceló Maya Caribe All Inclusive
Barceló Maya Caribe Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel Xpu-Ha
Barceló Maya Caribe All Inclusive Hotel
Barceló Maya Caribe All Inclusive Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Caribe All Inclusive All-inclusive property
Barceló Maya Caribe Inclusive
Barceló Maya Caribe - All Inclusive Xpu-Ha
Barceló Maya Caribe - All Inclusive All-inclusive property

Barceló Maya Caribe - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 566 out of 1011 reviews
Rating 8 - Good. 228 out of 1011 reviews
Rating 6 - Okay. 100 out of 1011 reviews
Rating 4 - Poor. 52 out of 1011 reviews
Rating 2 - Terrible. 65 out of 1011 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donya

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean resort.
Stayed 5 nights in Nov 2024

10/10 Excellent

Nick, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!! Family loved it!
Stayed 7 nights in Nov 2024

8/10 Good

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff and grounds are just great
Stayed 6 nights in Nov 2024

6/10 Okay

Eric George

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Caribe for our honeymoon and were blown away by the friendliness and professionalism of the service staff and the expertise of the grounds crew. The beach was gorgeous, the pools were relaxing, the specialty dinners were delicious, and the nightly entertainment was so much fun! We will be back in February and staying at the Palace, so looking forward to seeing how they compare. Highly recommend Barcelo Maya!
Stayed 7 nights in Oct 2024

10/10 Excellent

Emory, Spanish Lookout

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 4 nights in Nov 2024

8/10 Good

elaine

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY IS CLEAN, I FELT SAFE, I DEFY ANYONE NOT TO FIND SOMETHING THEY ENJOY TO EAT, OF COURSE SOME FOOD IS BETTER AND SOME NOT SO MUCH. WE WERE A FAMILY PARTY OF 18... RANGING FROM 75 TO 7YRS, ALL HAD A WONDERFUL TIME. :)
Stayed 7 nights in Nov 2024

10/10 Excellent

Mauricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was incredible the personal and the stay
Stayed 5 nights in Nov 2024

8/10 Good

Grace Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Jacqualyn

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Food wasn’t the best.
Stayed 9 nights in Oct 2024

10/10 Excellent

Denis, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 7 nights in Oct 2024

10/10 Excellent

NELSON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Valery

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Oct 2024

10/10 Excellent

Yekaterina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Clean! Very attentive staff! Beautiful beach! A lot of kid activities! Great staff
Stayed 7 nights in Oct 2024

10/10 Excellent

Epifania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barcelo is an amazing resort! The location, amenities, and staff were great! We enjoyed everything and so did our friends who experience Tulum and Barcelo for the first time!
Stayed 3 nights in Nov 2024

10/10 Excellent

Sonija D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Convenient Excellent food choices Just everything there is nothing to not like Will keep coming back every year
Stayed 5 nights in Oct 2024

10/10 Excellent

Alexsandra Alves

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked was that it was close to the pool,nice room
Stayed 5 nights in Oct 2024

8/10 Good

Elisabet

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My third time staying at a Barcelo resort my first time in Puerto Vallarta and the two times here Tropical and Caribe. Everything like alway very nice. This time we checked in premium not to happy with the check in process the staff who help us check in very low spoken had trouble understanding what she was saying and not too friendly. Not the best experience! At the hotel lobby area staff is more welcome and friendly. Other than that we always enjoy our stay at Barcelo.
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Susana

Stayed 8 nights in Sep 2024

10/10 Excellent

Mark Alan

Liked: Staff & service, property conditions & facilities
Resort was excellent like the other one’s we’ve stayed at, although this one was much louder in the early morning hours (2am) when people are trying to sleep.
Stayed 7 nights in Oct 2024

8/10 Good

Sylvia Catalina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time at the resort and it was a great experience! We did have an issue at check-in. We reserved through Orbitz and were granted VIP status, per Orbitz. However, the resort had an issue honoring the VIP package because it wasn't in their system, even though it was clearly stated on our printed reservation papers. After a lot of back and forth and fustration they granted us the VIP package as if they were doing us a favor.
Stayed 6 nights in Oct 2024

10/10 Excellent

Jay Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the easy access to pools and beach. I never felt crowded. They did have several issues with fire alarms going off at night due to false alarms that woke me up a couple of nights. Staff was friendly and housekeeping did a fantastic job keep our room refreshed and tidy.
Stayed 7 nights in Oct 2024