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Barceló Maya Tropical - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Barceló Maya Tropical - All Inclusive

2 outdoor pools, open 9:00 AM to 7:00 PM, pool loungers
Private beach, white sand, sun-loungers, beach towels
Private beach, white sand, sun-loungers, beach towels
Free minibar, in-room safe, desk, iron/ironing board
Junior Suite, Oceanfront (Premium Level)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • On private beach
    On private beach
  • Pool
    Pool
  • All-inclusive
    All-inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
Carretera Chetumal - Puerto Juarez, Km 266.3, Xpu-Ha, QROO, 77750
  • Xpu-ha Beach
    1 min walk
  • Oasis Beach
    1 min walk
  • Ecopark Kantun Chi
    9 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    259 min drive

Room options

View all photos for Superior Room

Superior Room

Superior Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level)

  • 53 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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includes taxes & fees
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About the area

Xpu-Ha

When you stay at Barceló Maya Tropical - All Inclusive in Xpu-Ha, you'll be by the ocean, just steps from Xpu-ha Beach and 9 minutes by foot from Ecopark Kantun Chi. .This all-inclusive property is 1 mi (1.6 km) from Cenote Cristalino and 1.7 mi (2.7 km) from Puerto Aventuras Golf Club.

What's nearby

  • Ecopark Kantun Chi - 9 min walk - 0.8 km
  • Cenote Azul - 15 min walk - 1.3 km
  • Puerto Aventuras Golf Club - 3 min drive - 2.7 km
  • Puerto Aventuras Marina - 4 min drive - 3.3 km
  • Dolphin Discovery - 5 min drive - 3.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 63 min drive

Restaurants

  • ‪Mirador Buffet - ‬9 min walk
  • ‪Carey Lobby Bar - ‬9 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬6 min walk
  • ‪Bar Mojado Beach - ‬13 min walk

About this property

Barceló Maya Tropical - All Inclusive

Luxury property on the beach, with 2 outdoor swimming pools
Barceló Maya Tropical - All Inclusive offers 478 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Xpu-Ha property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 478 air-conditioned rooms featuring free minibar items and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary buffet breakfast is included.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Xpu-Ha? This property has 10000 square feet (929 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Barceló Maya Tropical - All Inclusive has 4 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to onsite nightclubs
Onsite live performances

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Canoeing
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball
  • Windsurfing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Children's pool
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Trampoline
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Garden
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Aromatherapy
  • Body treatments
  • Facials
  • Hydrotherapy
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Feather duvet
  • Free cots/infant beds

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.82 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Pool access available from 9:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Barceló Maya Tropical All Inclusive All-inclusive property
Barceló Maya Tropical All Inclusive
Barcelo Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical Xpu-Ha
Barcelo Tropical
Barcelo Tropical Maya
Maya Tropical
Maya Tropical Barcelo
Tropical Barcelo
Barcelo Maya Tropical All Inclusive Hotel Xpu-Ha
Barcelo Maya Tropical All Inclusive Hotel
Barceló Maya Tropical All Inclusive Xpu-Ha
Barcelo Maya Tropical All Inclusive
Barceló Maya Tropical Xpu-Ha
Barceló Maya Tropical Inclusi
Barceló Maya Tropical - All Inclusive Xpu-Ha
Barceló Maya Tropical - All Inclusive All-inclusive property

Barceló Maya Tropical - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 535 out of 1004 reviews" "
Rating 8 - Good. 244 out of 1004 reviews" "
Rating 6 - Okay. 113 out of 1004 reviews" "
Rating 4 - Poor. 67 out of 1004 reviews" "
Rating 2 - Terrible. 45 out of 1004 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Assem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with nice beach and a lot of activities
Stayed 4 nights in Aug 2024

10/10 Excellent

daniel, La Prairie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good with lots of choice. The beach and pools were very nice.
Stayed 11 nights in Aug 2024

4/10 Poor

Sandra S, Vancouver

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The food was not heated properly. We got to the buffet just as they opened and the food was not even warm. The omelette station undercooked the whites of the eggs, the whites were runny. Care was not taken in handling of the food. I killed a spider on the first day and it remained on the bathroom floor the duration of our six day stay.
Stayed 7 nights in Aug 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2024

8/10 Good

Jorge Augusto, TORONTO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandra, fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The kids water park is awesome. The fantasy show they have for the kids is a plus. We really enjoyed the little shops that are by the hotel and the restaurants. The buffet had a variety of selection of food and was very delicious. This was our second time going and will be coming back.
Stayed 4 nights in Aug 2024

8/10 Good

Yirsy

Liked: Cleanliness, property conditions & facilities
El hotel muy bueno, el servicio no es muy bueno por todo el personal, la comida excelente y los tragos son pésimos no se puede pedir tragos
Stayed 5 nights in Aug 2024

10/10 Excellent

CHARLIE SIP, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not crowded at all, alot of seating by the pool and by the beaches - excellent
Stayed 7 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Dining could have been better but the property itself was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that our room was cleaned everyday. Food options were good. The pools were nice to use. The beach was also nice and sandy, but once in the water, it was somewhat rocky.
Stayed 6 nights in Aug 2024

8/10 Good

Christian, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
Great pools and beach.
Stayed 1 night in Jul 2024

8/10 Good

Christian, Bethesda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach and pools!
Stayed 5 nights in Jul 2024

10/10 Excellent

ROBIN LYNNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Barcelo over 20 times now, sometimes more than once in a year! They are by far the best experience for beach, food and entertainment. The staff is amazing!
Stayed 9 nights in Aug 2024

6/10 Okay

Julio

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Staff & service
Staff were a bit rude but surrounding were lovely. The beds were not comfortable seemed like old mattresses
Stayed 4 nights in Jul 2024

8/10 Good

Ioan

Travelled with family
Liked: Staff & service
Rooms are not updated, pretty old for 2024, food doesnt have to many options, landscape and the view was breathtaking
Stayed 6 nights in Aug 2024

10/10 Excellent

claudia

Liked: Cleanliness, staff & service, property conditions & facilities
I do recommend this hotel
Stayed 7 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG This hotel, especially the staff saved our vacation. We left another Hotel (Sandod Caracol) due to bed bugs and horrible service. But thank God for Barcelo Tropical. They saved our vacation. For the front desk to the waitstaff at the Buffet and not to mention our room staff. They were all amazing. Cirenio and Jose were the best one's. At first I didn't know they were brothers until my final night. I was not surprised because both gave excellent service. At the swim up bar, go see Jose. Best bar/pool service anyone can ask for. I cant wait until my next visit to Barcelo. Thank you all for saving our vacation and giving us the wonderful memories that will last a lifetime.
Stayed 5 nights in Aug 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Sasshakay

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

8/10 Good

Raymond

Travelled with family, Travelled with group
Liked: Staff & service
This resort was huge. It was a beautiful resort for the most part, the ocean/beach was spectacular! The pools were probably 90* - just a little too hot if you’re a pool person. The restaurants were okay - nothing to write home about. We were nervous about getting sick with stomach troubles as this was apparently an issue- all 7 of us made it home without any issues. The room we were in was clean and cool, AC worked well. Check in was a breeze as well as check out. The drinks were what you would expect for an all inclusive- not great.
Stayed 7 nights in Aug 2024

6/10 Okay

Michael, flushing

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Steve

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After a great vacation in Barcelo Riviera Maya palace in 2023, we decided to come back for another family vacation. Unfortunately, all of us, group of 9, got food poisoning and ended up being restricted to our room for most of the stay. We only ate at Barcelo so know that it came from the food there. Most of us were confined for our entire duration and now back in the US, are still struggling to get back to normal. Truly disappointing as it should have been a great vacation.
Stayed 4 nights in Aug 2024

8/10 Good

Matteo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food not so good
Stayed 7 nights in Aug 2024

10/10 Excellent

Hien, West Covina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & clean, good foods and many pools to enjoy...
Stayed 6 nights in Aug 2024