Located in Yaiza, Palmeras Garden is by the sea, within a 5-minute drive of Aqualava Water Park and Playa Flamingo. .This family-friendly aparthotel is 1.8 mi (3 km) from Playa Blanca and 3.3 mi (5.4 km) from Marina Rubicon.
Family-friendly aparthotel with a full-service spa and an outdoor pool
Palmeras Garden offers 47 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 43-inch Smart televisions come with satellite channels. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.
The recreational activities listed below are available either on site or nearby; fees may apply.
Natura Palace has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and sports massages. The spa is open daily.
Make yourself at home in one of the 47 air-conditioned rooms featuring kitchens with refrigerators and stovetops. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an outdoor pool, an outdoor tennis court, and bicycles to rent. This aparthotel also features complimentary wireless internet access, gift shops/newsstands, and tour/ticket assistance.
You can enjoy a meal at the restaurant serving the guests of Palmeras Garden, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. Free self parking is available onsite.
Palmeras Garden has a restaurant on site.
Arena Pool Bar - This poolside bar serves light fare only. Happy hour is offered.
Languages
English, French, German, Italian, Spanish
Property amenities
Beach
Near the beach
Pool/Spa
Outdoor pool
Sunloungers
Umbrellas
Full-service spa
Spa open daily
Massages
Spa services
2 treatment rooms
Deep-tissue massages
Couples treatment room(s)
Sports massages
Internet
Free WiFi
Parking and transport
Free uncovered self-parking on site
On-site car hire
Family friendly
Children stay for free (see details)
Children's pool
Supervised childcare (surcharge)
Kids' club (surcharge)
High chair
Restaurants on site
Arena Pool Bar
Kitchen
Fridge
Stovetop
Microwave
Coffee/tea maker
Toaster
Griddle
Cleaning supplies
Cookware/dishes/utensils
Electric kettle
Dining
1 restaurant
1 poolside bar and 1 bar
Snack bar/deli
Bedrooms
Bed sheets provided
Bathrooms
Shower
Rainfall shower head
Hairdryer
Soap
Toilet paper
Towels provided
Shampoo
Entertainment
43-inch smart TV with satellite service
Pool or billiards table
Outdoor areas
Terrace
Garden
Garden
Laundry
Dry cleaning/laundry service
Work spaces
Laptop workspace
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lifts
Tile flooring in room
Designated smoking areas (fines apply)
Services and conveniences
Tour/ticket assistance
Daily housekeeping
Multilingual staff
Local maps
Guidebooks/recommendations
Luggage storage
Blackout curtains
Safe at front desk
Iron/ironing board (on request)
Laptop-compatible safe
Location highlights
Near the sea
Things to do
Outdoor tennis courts
Fitness facilities nearby (discounted access)
Fitness classes on site
Shopping centre on site
Yoga classes on site
Bike hire on site
Hiking/biking trails nearby
Snorkelling nearby
Windsurfing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
47 rooms
2 floors
At least 80% of lighting from LEDs
Comprehensive recycling policy
LED light bulbs
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9 AM - 5:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Onsite Arena Bar from 5-11:30 PM; lockbox near reception after 11:30 PM]
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests who plan to arrive after 11:30 PM must contact the property in advance for key retrieval instructions; the property will send instructions via WhatsApp or email. Guests who receive their key after 5 PM must return to the reception desk the next morning to complete the check-in process.
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Optional extras
Late check-out is available for a fee (subject to availability)
Air conditioning fee: EUR 28 per week
In-room safe fee: EUR 12 per week
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Hipotels Apartamentos Natura Garden Aparthotel
Hipotels Apartamentos Natura Garden Aparthotel Yaiza
Palmeras Garden Aparthotel Yaiza
Palmeras Garden Aparthotel
Palmeras Garden Yaiza
Palmeras Garden
Hipotels Apartamentos Natura Garden
Palmeras Garden Yaiza
Palmeras Garden Aparthotel
Palmeras Garden Aparthotel Yaiza
Palmeras Garden Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 35 out of 67 reviews" "
10 - Excellent
35
Rating 8 - Good. 21 out of 67 reviews" "
8 - Good
21
Rating 6 - Okay. 9 out of 67 reviews" "
6 - Okay
9
Rating 4 - Poor. 2 out of 67 reviews" "
4 - Poor
2
Rating 2 - Terrible. 0 out of 67 reviews" "
2 - Terrible
0
8.4/10
Cleanliness
8.6/10
Staff & service
8.8/10
Amenities
8.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Excellent
Melvin
19 Jul 2024
Liked: Cleanliness, room comfort
Great location
Great location for peace and quiet but within comfortable walking distance of main areas if required
Our bungalow was spotless and well equipped and the staff very friendly
Melvin
Stayed 8 nights in Jul 2024
4/10 Poor
Li-An
26 Jun 2024
Disliked: Cleanliness, room comfort
Roaches, extra charge for AC
Roaches in the room..they leave you roach spray to handle the issue.
No AC, it's extra charge to get the remote for it, which also means no fan. Wasn't an issue for me, until I sprayed the roach spray and there was zero air circulation
Otherwise location is very good and room was nice
Li-An
Stayed 4 nights in Jun 2024
10/10 Excellent
Derrick
18 Apr 2024
Liked: Cleanliness, room comfort
Great place. Lovely people
Loved it all. Will keep on going back like we do now.
We had a fantastic stay 24 to 31 march 2024. The lady on reception was so kind and helpful. Nothing was too much trouble. That also goes for the pool bar ladies and the guy's at the Arena bar. So friendly and food was spot on. The bungalow was spotless as were the outside area's. Lovely seafront walk to other areas too. Would definitely stop here again. I would highly recommend this lovely place.
Jenny
Stayed 7 nights in Mar 2024
10/10 Excellent
Susan
19 Mar 2024
Liked: Cleanliness, room comfort
Fab times
Love it here. Nothing too much trouble. Would not stay anywhere else.
The staff were fantastic. The bungalow was lovely and comfortable and clean. The only negative was that the wi-fi was a bit temperamental
Andrew
Stayed 7 nights in Oct 2023
8/10 Good
Andrea
5 Jun 2023
Liked: Cleanliness, room comfort
Fabulous place to stay
Peaceful location, we stayed in apartment number 4 , nicely furnished, amazing shower, shower gel and hand soap provided.
Towels could be bigger, and some were tatty but changed 3 times over the week we were there. Beds also made daily, when toilet rolls were also replenished.
Handy little supermarket.
Arena bar, very welcoming, food excellent.
Check in was straight forward collecting keys from the bar.
Check out was excellent 👌 the lady was so helpful, sorting a shower room and booking the taxi.
Downside I would love to have had a sun lounger on the balcony, and also a freestanding fan in the apartment. (For circulation)
Would definitely stay again.
Exceeded our expectations with a small supermarket and bar restaurant right on site. Good pool and pool bar also.
David
Stayed 1 night in Sep 2022
10/10 Excellent
Edward
Travelled with partner
10 Mar 2022
Very homely nicely refurbished
Edward
Stayed 28 nights in Feb 2022
6/10 Okay
Verified traveller
23 Sept 2016
Liked: Cleanliness, staff & service
Disliked: Room comfort
Holiday palmeras
Appartment bed uncomfortable 2 singles pushed together to make a double, foam mattress worst I've ever been on, slept on sofa for the 2weeks stay, We won't be staying again !!!
Staff were brilliant especially sorting out a problem with mosquitoes in villa. The site is beautifully laid out with ample car parking. Close to beach and Dive Centre but some distance from main town of Playa Blanca. However, lovely walk along promenade to the town. The villa was good as it had separate kitchen with microwave, kettle and hob. Very quiet, away from the loud music of the large hotels and restaurants. Small patio area in front of lounge/bedroom was good and adequate for 2-3 people. Everywhere, including villa, clean and well maintained. Swimming pool looked OK but did not use. Would definitely book here again.
This place was lovely, as two female friends we enjoyed the quietness of being 10-15 minutes walk along the promenade from the busier part of Playa Blanca. Although there is a hotel between Palmeras Gardens and the beach we had a partial view of the sea from our first floor apartment. The pool within the grounds was not busy even though all the apartments were occupied, this was very pleasant compared with what we observed at the few big hotels along the seafront.
This place is probably not the best choice for families with young children. Apart from a diving school there are no other amenities of note in the immediate vicinity.
There is a bar next to the site which does the breakfasts for the guests but we were glad not to have chosen the option to include this with our booking. The evening meals which were rather snack-like were only served until 20.00hrs but there are a few good restaurants on the sea front within 5 minutes walk.
Overall we had a brilliant stay there and now want to do a return visit next year.
one needs to do one's homework beforehand to know what to expect there.it is not an hotel but a collection of apartmens set in nice grounds.the reception is only open from 9am to 6pm and as we arrived at 7pm there was no one to meet us and we had to find the bar which is below ground and not obvious at night.the apartment was not as clean as hoped for but the barman arranged another for us.the staff we met were all helpful and friendly but one had to ask a lot of questions to get information,but even the tourist office/room in Playa Blanca was the same.it was ok once we'd got our bearings and found the places we needed.having said all that,now that we know how it works we would probably use it again for it's situation.
m
8/10 Good
Shane, Newport on Tay
20 Jan 2015
Liked: Cleanliness, staff & service, room comfort
Would consider going back.
Lots of good points and a couple of not so good. The staff were very polite and professional, the room was big enough even though it had 2 single beds rather than the 2 twins claimed. I took the bedroom and my mate had the sofa in the lounge which might have bee more comfortable as he didn't have to contend with a plastic under-sheet.
Nevertheless, I slept well as it was quiet enough. Loved the big balcony which got the sun all day and was not overlooked. It's about a half hour walk from the harbour that is the start of the main drag but that is reflected in the price. A taxi back was EU 3.65 daytime and never more than a fiver with tip in the evenings. 2 roaches, 6 mozzies, and a few hundred ants shared our accommodation over the 10 days so I'll deduct a point for that. Wifi was 20 Euros a week and you had to part with folding to get the telly remote, use of safe or air con but we didn't need any of that.
Having booked a at a very late stage, I then saw some fairly negative reviews which worried me. On our arrival the staff were charming and helpful. The apartments are absolutely fine, spacious and clean, well equipped. Contrary to several reports that they are being neglected, all were either freshly painted or in the process of being painted during our stay. Perfect!
Had a great time ! Hotel was fantastic ! Apartment was cosy and clean :-) couldnt say a bad word about it !!!!! Stay there and you will fall in love with it thanks
Établissement très confortable. Piscine très sympa et logement conforme aux attentes et à la description
Nous étions là pour une nuit c était top. Nous reviendrons
Gilles
Stayed 1 night in Mar 2024
6/10 Okay
Verified traveller
5 Mar 2024
Disliked: Cleanliness
Pas vraiment satisfaisant
Appart hôtel avec tout le confort d’un petit studio. Très calme. Sinon : Pas satisfait du cabanon donné, avec vue sur les poubelles et le parking, et présence de cafards malgré les précautions prises avec nos ordures et la nourriture. Je n’y retournerai plus. Pouah !