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Hotel Palmas Cocoyoc

3.0 star property

Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, pool loungers
Exterior
Lobby lounge
Reception
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738
  • Six Flags Hurricane Harbor Oaxtepec
    ‪3 min drive‬
  • Plaza Atrios
    ‪8 min drive‬
  • Agua Hedionda Thermal Waters
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Room amenity

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

XAIL Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.7 out of 5, Good, (16)
The price is NZ$169
for 1 room
includes taxes & fees
15 Apr - 16 Apr
XAIL Hotel

About the area

Cocoyoc

With a stay at Hotel Palmas Cocoyoc in Yautepec, you'll be within a 5-minute drive of Six Flags Hurricane Harbor Oaxtepec and Universidad Dorados. .This family-friendly hotel is 14 mi (22.5 km) from Tepozteco Pyramid and 1.7 mi (2.8 km) from Santo Domingo Cultural Museum.

What's nearby

  • Six Flags Hurricane Harbor Oaxtepec - 3 min drive - 1.9 km
  • Plaza Atrios - 8 min drive - 6.2 km
  • Las Tazas Thermal Waters - 10 min drive - 11.0 km
  • Los Limones Thermal Waters - 12 min drive - 12.4 km
  • Agua Hedionda Thermal Waters - 14 min drive - 14.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 78 min drive

Restaurants

  • ‪Six Flags Pizza - ‬4 min drive
  • ‪Shark Snacks - ‬6 min drive
  • ‪Tianguis de Comida Oaxtepec - ‬2 min drive
  • ‪Restaurante la Chispa - ‬11 min walk
  • ‪Fabrica de Pollo - ‬5 min drive

About this property

Hotel Palmas Cocoyoc

Family-friendly hotel with spa services and a 24-hour front desk
Hotel Palmas Cocoyoc offers 18 accommodations with designer toiletries and complimentary toiletries. Rooms open to balconies or patios. These individually furnished accommodations include desks. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include hot stone massages and sports massages.
Stay in one of 18 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and designer toiletries.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Palmas Cocoyoc has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • -32-inch flat-screen TV with premium cable channels

Food and drink

  • Late-night room service

More

  • Desk
  • Individual furnishings
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 120.0 per day
Cribs (infant beds) are available for MXN 150.0 per stay

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay
  • Rollaway bed fee: MXN 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 16 out of 114 reviews
Rating 4 - Poor. 7 out of 114 reviews
Rating 2 - Terrible. 21 out of 114 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norberto

Stayed 1 night in Sep 2024

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024

6/10 Okay

Edgar

Travelled with family
Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni, Palm Springs

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Luis Jose, Naucalpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Martha Celis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es súper cordial, las instalaciones están impecables. Súper recomendable 🙂
Stayed 1 night in Apr 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service
Nivel Hotel
Stayed 2 nights in Nov 2022

2/10 Terrible

JAIME

Liked: Cleanliness
Disliked: Staff & service
no respetaron los terminos de mi reserva
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and amazing staff
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for non expensive rate, near Six flags.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024

10/10 Excellent

JESUS, YAUTEPEC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024

10/10 Excellent

Idahli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Falta de atención al cliente
Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024

6/10 Okay

CPC Alfredo E

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

EDGAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejorar limpieza
Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024

6/10 Okay

Martín

Travelled with family
Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024