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Hotel Palmas Cocoyoc

3.0 star property

Photo gallery for Hotel Palmas Cocoyoc

Outdoor pool, pool umbrellas, pool loungers
Snack bar
Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds
Reception
Poolside bar

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
AVE ROMULO F.HERNADEZ #14, Colonia Lucio Moreno, Yautepec, MOR, 62738
  • Six Flags Hurricane Harbor Oaxtepec
    ‪3 min drive‬
  • Plaza Atrios
    ‪8 min drive‬
  • Agua Hedionda Thermal Waters
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Air conditioning, Pool View

Deluxe Room, 1 King Bed, Air conditioning, Pool View

Deluxe Room, 1 King Bed, Air conditioning, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Pool View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Superior Double Room, 2 Double Beds, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

Superior Room, 1 King Bed, Pool View

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Air conditioning, Pool View

Egyptian cotton sheets, premium bedding, down duvets, Tempur-Pedic beds

Deluxe Room, 2 Double Beds, Air conditioning, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

XAIL Hotel

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
3.7 out of 5, Good, (20)
The price is NZ$160
for 1 room
includes taxes & fees
7 May - 8 May
XAIL Hotel

About the area

Cocoyoc

With a stay at Hotel Palmas Cocoyoc in Yautepec, you'll be within a 5-minute drive of Six Flags Hurricane Harbor Oaxtepec and Universidad Dorados. .This hotel is 14 mi (22.5 km) from Tepozteco Pyramid and 1.7 mi (2.8 km) from Santo Domingo Cultural Museum.

What's nearby

  • Universidad Dorados - 3 min drive - 1.9 km
  • Six Flags Hurricane Harbor Oaxtepec - 3 min drive - 1.9 km
  • Plaza Atrios - 8 min drive - 6.2 km
  • Los Limones Thermal Waters - 12 min drive - 12.4 km
  • Agua Hedionda Thermal Waters - 14 min drive - 14.7 km

Getting around

  • Benito Juarez International Airport (MEX) - 78 min drive

Restaurants

  • ‪Six Flags Pizza - ‬4 min drive
  • ‪Shark Snacks - ‬6 min drive
  • ‪Tianguis de Comida Oaxtepec - ‬2 min drive
  • ‪Restaurante la Chispa - ‬11 min walk
  • ‪Fabrica de Pollo - ‬5 min drive

About this property

Hotel Palmas Cocoyoc

Beaux Arts hotel with a 24-hour front desk and a coffee shop
Hotel Palmas Cocoyoc offers 18 accommodations with complimentary toiletries. Rooms open to balconies. These individually furnished accommodations include desks. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch flat-screen televisions come with premium satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Stay in one of 18 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this Beaux Arts hotel include complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Hotel Palmas Cocoyoc has a restaurant on site.
Late night fare is available from room service (during limited hours).

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Late-night room service

More

  • Desk
  • Individual furnishings
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for MXN 150.0 per stay

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: MXN 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Palmas Cocoyoc Hotel
Hotel Palmas Cocoyoc Yautepec
Hotel Palmas Cocoyoc Hotel Yautepec
Hotel Palmas Cocoyoc Yautepec
Palmas Cocoyoc Yautepec
Hotel Hotel Palmas Cocoyoc Yautepec
Yautepec Hotel Palmas Cocoyoc Hotel
Palmas Cocoyoc
Hotel Hotel Palmas Cocoyoc

Hotel Palmas Cocoyoc Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 32 out of 115 reviews
Rating 8 - Good. 39 out of 115 reviews
Rating 6 - Okay. 16 out of 115 reviews
Rating 4 - Poor. 7 out of 115 reviews
Rating 2 - Terrible. 21 out of 115 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Norberto

Stayed 1 night in Sep 2024

2/10 Terrible

Cristina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Instalaciones en mal estado, colchones de mala calidad, ruido
Stayed 1 night in Aug 2024

6/10 Okay

Edgar

Travelled with family
Liked: Staff & service
.
Stayed 2 nights in Jun 2024

10/10 Excellent

Giovanni, Palm Springs

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

8/10 Good

Luis Jose, Naucalpan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is what it is
Stayed 1 night in Mar 2024

2/10 Terrible

Jorge

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Martha Celis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es súper cordial, las instalaciones están impecables. Súper recomendable 🙂
Stayed 1 night in Apr 2023

8/10 Good

Walter

Liked: Cleanliness, staff & service
Nivel Hotel
Stayed 2 nights in Nov 2022

2/10 Terrible

JAIME

Liked: Cleanliness
Disliked: Staff & service
no respetaron los terminos de mi reserva
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and amazing staff
Stayed 5 nights in Jul 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place for non expensive rate, near Six flags.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Beatriz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel familiar, limpio, excelente area de alberca, habs vista a la alberca.
Stayed 2 nights in Nov 2024

10/10 Excellent

JESUS, YAUTEPEC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquila
Stayed 1 night in Oct 2024

10/10 Excellent

Idahli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para descansar. Trato amable del personal. :)
Stayed 2 nights in Sep 2024

2/10 Terrible

Tania

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Falsa publicidad, poca limpieza, olía horrible a marihuana
Stayed 2 nights in Sep 2024

4/10 Poor

HECTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Falta de atención al cliente

Me parece que no ve por el huésped, llegamos a las 13:30 y nos comentaron que por políticas del bote no entregan la habitación hasta las 3 de la tarde, la cuestión es que el hotel estaba vacío y éramos los únicos huespedes
Stayed 1 night in Jul 2024

6/10 Okay

CPC Alfredo E

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
tiene buena ubicación y jardines al igual que buena alberca, pero requiere mejorar en mucho su limpieza (toallas, sabanas, pisos y decoración de habitaciones), creo que con poco puede mejorar para que justifique el precio igualmente su decoración con rojo por todas partes, en mi opinión, da una mala imagen, lo hace parecer hotel de paso, lo que lo desprestigia
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

EDGAR

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
El personal de recepción, sin Capacitacion, con mala actitud, asume que el huésped debe de saber todo acerca del Hotel
Stayed 1 night in Apr 2024

8/10 Good

Claudia Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejorar limpieza

Hay cucarachas gigantes en el baño, falta de limpieza en la alberca
Stayed 3 nights in Apr 2024

6/10 Okay

Martín

Travelled with family
Liked: Cleanliness, staff & service
Aparte con aire acondicionado y que ya se habían acabado con aire acondicionado.
Stayed 1 night in Apr 2024

8/10 Good

JUAN CARLOS

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

2/10 Terrible

Lizbeth

No respetaron mi reservación, ni me dieron solución a la falta de su control
Stayed 1 night in Apr 2024