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New Otani Inn Yokohama Premium

3.5 star property

Photo gallery for New Otani Inn Yokohama Premium

Front of property - evening/night
Breakfast, lunch and dinner served
In-room safe, blackout curtains, soundproofing, iron/ironing board
Reception
In-room safe, blackout curtains, soundproofing, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
1-1-7 Sakuragicho, Naka-Ku, Yokohama, Kanagawa, 231-0062
  • Landmark Tower
    ‪3 min walk‬
  • Pacifico Yokohama
    ‪13 min walk‬
  • Red Brick Warehouse
    ‪20 min walk‬
  • Tokyo (HND-Haneda)
    ‪29 min drive‬

Room options

View all photos for Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Bay View (Non-Smoking) (For Two)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, City View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Twin Room, Bay View (Non-Smoking) (For Two) (Consecutive Nights, No cleaning)

  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use) (no Cleaning Service and no Towel Change) Non-Smoking

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room, Bay View

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Triple Room, Bay View

  • 30 sq m
  • Bay view
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (1 guest use)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, City View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (2 guests use)

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Twin Room (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room (2 guests use)

  • 22.0 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Deluxe Room, Bay View (Non-Smoking) (For Four)

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Corner Deluxe Room, Bay View (Non-Smoking) (For Four) (Consecutive Nights, No cleaning)

  • Sleeps 5
  • 2 Twin Beds, 1 Twin Sofa Bed and 1 Twin Murphy Bed

View all photos for Superior Twin Room, Bay View (2 guests use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (2 guests use)

  • 30 sq m
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Double Room, City View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Double Room, City View (1 guest use)

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Bay View (1 guest use)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Superior Twin Room, Bay View (1 guest use)

  • 30 sq m
  • Bay view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, City View (Non-Smoking) (For Two)

In-room safe, blackout curtains, soundproofing, iron/ironing board

Deluxe Double Room, City View (Non-Smoking) (For Two)

  • Sleeps 4
  • 1 Queen Bed

Twin - Non-Smoking

  • Sleeps 2

Superior Triple - Non-Smoking

  • Sleeps 3

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Deluxe Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Superior Double - Non-Smoking

  • Sleeps 1

Triple - Non-Smoking

  • Sleeps 3

4Beds - Non-Smoking

  • Sleeps 4

Standard Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Standard Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 2

Twin - Non-Smoking

  • Sleeps 2

Deluxe Twin - Non-Smoking

  • Sleeps 1

Superior Double - Non-Smoking

  • Sleeps 1

Superior Triple - Non-Smoking

  • Sleeps 3

Triple - Non-Smoking

  • Sleeps 3

Superior Double - Non-Smoking

  • Sleeps 2

Superior Twin - Non-Smoking

  • Sleeps 1

Deluxe Double - Non-Smoking

  • Sleeps 1

4Beds - Non-Smoking

  • Sleeps 4

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About the area

Yokohama

A stay at New Otani Inn Yokohama Premium places you in the heart of Yokohama, within a 15-minute walk of Yokohama Cosmo World and Pacifico Yokohama. .This hotel is 1.5 mi (2.4 km) from Tokyo Bay and 5.8 mi (9.3 km) from Yokohama Arena.

What's nearby

  • Landmark Tower - 3 min walk - 0.3 km
  • Yokohama Cosmo World - 12 min walk - 1.0 km
  • Pacifico Yokohama - 13 min walk - 1.1 km
  • Red Brick Warehouse - 20 min walk - 1.7 km
  • Yokohama Stadium - 2 min drive - 1.8 km

Getting around

  • Sakuragicho Station - 4 min walk
  • Bashamichi Station - 9 min walk
  • Haneda Airport (HND) - 29 min drive

Restaurants

  • ‪キリンシティ - ‬2 min walk
  • ‪水信フルーツパーラーラボ - ‬2 min walk
  • ‪CAFE LEXCEL - ‬2 min walk
  • ‪MANOA Aloha Table - ‬1 min walk
  • ‪立ち喰い処雷神 - ‬1 min walk

About this property

New Otani Inn Yokohama Premium

Central hotel with a 24-hour front desk connected to a shopping center in Yokohama
New Otani Inn Yokohama Premium offers 240 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with digital channels and pay movies.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet, and complimentary toiletries. This Yokohama hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 240 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
At New Otani Inn Yokohama Premium, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
New Otani Inn Yokohama Premium has a restaurant serving breakfast, lunch, and dinner.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,500 for adults and JPY 1,500 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • THE sea

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • On the bay

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 3500 for adults and JPY 1500 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

New Otani Inn Yokohama
New Otani Yokohama
Otani Inn Yokohama
New Otani Inn Premium
New Otani Yokohama Premium
New Otani Premium
New Otani Yokohama Yokohama
New Otani Inn Yokohama Premium Hotel
New Otani Inn Yokohama Premium Yokohama
New Otani Inn Yokohama Premium Hotel Yokohama

New Otani Inn Yokohama Premium Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 551 out of 1003 reviews
Rating 8 - Good. 310 out of 1003 reviews
Rating 6 - Okay. 92 out of 1003 reviews
Rating 4 - Poor. 33 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024

10/10 Excellent

Troy

Stayed 1 night in Dec 2024

10/10 Excellent

ludovic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Yokohama

Nice hotel, perfect service, clean and location was fantastic. You don't have to go outside to eat or shop. Small access directly from the hotel. Train station 2 minutes walk
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exactly as expected. Rooms are larger then other hotels, typical king rooms with plenty of space for luggage and working at the desk. Great location and scenic views.
Stayed 2 nights in Dec 2024

8/10 Good

Zhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice view

Room was new but small. Very good view.
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like Sakuragicho and it is also only 1 stop away from Yokohama Station. The hotel is right at the station so it is very convenient.
Stayed 2 nights in Dec 2024

8/10 Good

Jerry, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. View of bay is wonderful. Lots of transportation options. Right next to train station. Walking distance to many shopping and attractions. One odd issue is that there isn’t an option to walk to lobby at certain times. The escalators in shopping area close when shopping center is closed. Otherwise you need to take 2 elevators regularly from floor to your room, that’s a little odd. Otherwise a very nice room, staff, and location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

DENISE

Stayed 2 nights in Nov 2024

8/10 Good

Jamie

Stayed 2 nights in Nov 2024

10/10 Excellent

Jonah

Liked: Cleanliness
Stayed 8 nights in Nov 2024

10/10 Excellent

keel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Mayra

Stayed 1 night in Oct 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel convenient with very friendly staff Was there on a busy weekend so be mindful that there could be a wait for breakfast
Stayed 2 nights in Nov 2024

6/10 Okay

Bradley

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Not a 4 star American Hotel, but

Overall the stay was good. The beds were too firm for our standard of a Western style Hotel. I actually had to find a nearby furniture store that sold bed toppers (6 cm memory foam which made it better). Everything was within walking distance, train station, Ramen Noodle Tour many shops and food places. Private bath and shower was very nice. Fairly quiet at night for sleeping. Market and restaurants within the same building.
Stayed 4 nights in Nov 2024

10/10 Excellent

Akira, Redondo Beach

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Early check in would have been helpful coming off a 6am flight!
Stayed 2 nights in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Leona

Stayed 7 nights in Oct 2024

10/10 Excellent

Tami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay

We stay here everytime we come to Yokohama. Perfect location to entertainment, shopping, and restaurants. Steps away from Sakuragicho Station is a plus. Staff are always so friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Otani Yokohama affords an incredibly beautiful view of the harbor, Minato Mirai and is convenient to Sakuragicho Station. Breakfast was a bit pricey so we went elsewhere.
Stayed 2 nights in Oct 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, lovely hotel

This was my second stay and I had a water view. It was beautiful and lots of activity to watch You are located about a three minute walk to the train system Lots of shopping right there and an easy convince store for snacks and drinks for your room
Stayed 5 nights in Sep 2024

8/10 Good

THI

Liked: Cleanliness, staff & service, property conditions & facilities
Overall everything was great.
Stayed 3 nights in Sep 2024