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Roomzzz York City

4.0 star property

Photo gallery for Roomzzz York City

Fridge, microwave, stovetop, dishwasher
Reception
Loft Suite View
Loft Suite Balcony & View | Balcony
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking available
  • Pet-friendly
  • Laundry
  • Kitchen

Explore the area

Map
Terry Avenue, York, England, YO23 1FG
  • York City Walls
    ‪12 min walk‬
  • Shambles
    ‪14 min walk‬
  • York Minster
    ‪4 min drive‬
  • Leeds (LBA-Leeds Bradford)
    ‪60 min drive‬

Room options

View all photos for Loft Suite Balcony & View

Loft Suite Balcony & View | Living room

Loft Suite Balcony & View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite Balcony

In-room safe, desk, laptop workspace, iron/ironing board

Loft Suite Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite View

Loft Suite View

Loft Suite View

  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Loft Suite

In-room safe, desk, laptop workspace, iron/ironing board

Loft Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grande View

Grande View

Grande View

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Loft Suite

Two Bedroom Loft Suite | Living room

Two Bedroom Loft Suite

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

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Grande Studio

Grande Studio

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Studio Balcony & View

Smart Studio Balcony & View

Smart Studio Balcony & View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Studio Balcony

Smart Studio Balcony

Smart Studio Balcony

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

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Family Studio

Family Studio

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Smart Studio View

Smart Studio View

Smart Studio View

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Smart Studio

Smart Studio

Smart Studio

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Moxy York

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (979)
The price is NZ$310
for 1 room
includes taxes & fees
7 May - 8 May
Moxy York

About the area

York

Located in York (South Bank), Roomzzz York City is within a 15-minute walk of York City Walls and Shambles. .This hotel is 1.4 mi (2.2 km) from York Minster and 1.4 mi (2.3 km) from York Racecourse.

What's nearby

  • York City Walls - 12 min walk - 1.0 km
  • Jorvik Viking Centre - 12 min walk - 1.1 km
  • Shambles - 14 min walk - 1.2 km
  • York Minster - 4 min drive - 2.2 km
  • York Racecourse - 5 min drive - 2.3 km

Getting around

  • York (QQY-York Train Station) - 17 min walk
  • Leeds (LBA-Leeds Bradford) - 60 min drive

Restaurants

  • ‪The Postern Gate - ‬12 min walk
  • ‪Fulford Arms - ‬20 min walk
  • ‪The Lighthorseman - ‬16 min walk
  • ‪Winning Post - ‬10 min walk
  • ‪Wellington Inn - ‬17 min walk

About this property

Roomzzz York City

Hotel with a fitness center, near York Minster
Roomzzz York City offers 97 accommodations with safes and designer toiletries. Flat-screen televisions are featured in guestrooms. Accommodations at this 4-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 97 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (GBP 15 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator
  • Toaster

More

  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: GBP 15 per night (in/out privileges)
  • Pet fee: GBP 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)
  • Rollaway bed fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Roomzzz York City York
Roomzzz York City Hotel
Roomzzz York City Hotel York

Roomzzz York City Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 571 out of 792 reviews
Rating 8 - Good. 156 out of 792 reviews
Rating 6 - Okay. 41 out of 792 reviews
Rating 4 - Poor. 13 out of 792 reviews
Rating 2 - Terrible. 11 out of 792 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

No communication regarding flooding

We arrived in York 2 days after flooding occurred, but the hotel did not attempt to get in touch with us prior to arriving to inform us that we were unable to drive to and park at the hotel. We were given an alternative parking address, with no clear instructions and had to walk with small children, after dark, in the freezing cold, with our bags across the river which took around 25 minutes. We would have made alternative accommodation arrangements had we known of the flooding and the inconvenience we experienced. We were unable to use the gym as it was being used as a laundry store, we could not control the thermostat in the bedroom, the shower screen was broken and the toilet roll holder was broken and hanging off the wall. We expected better service from this chain of hotels, and the lack of communication for guests yet to arrive was unacceptable and poor service in Roomzzz part. We were offered a partial refund on the rate, but we would have preferred to have been informed of the flooding before arriving and having the Ho or to cancel and stay somewhere more accessible for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Petra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place, everything from spacious rooms, to staff ,they have even gym. It was fantastic. Definetely coming back
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Callum

Stayed 2 nights in Jan 2025

2/10 Terrible

Keith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brown water from pipework came through the ceiling and landed on the bed we were sleeping in. The hotel have not had the courtesy to reply or follow this up.
Stayed 3 nights in Dec 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Staff & service
On arrival we were given our key fob for our room but as we entered the room it was already taken.2nd fob given and to our shock we walked in on another couple. After refusing to go to another room before they check it first we finally got a vacant room. However I paid for a room with a view and a balcony instead we got a view of the carpark.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tom

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Dec 2024

8/10 Good

Sarah

Liked: Staff & service, property conditions & facilities

Great team

The team on reception were excellent, very welcoming and set to go above and beyond
Stayed 1 night in Jan 2025

2/10 Terrible

Allan

Stayed 1 night in Jan 2025

8/10 Good

Beth

Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Break

First time away for New Year what a wonderful getaway after Christmas family visiting nice to relax just me and my wife Roomzzz is one of my top stays staff apartment was of high class and so relaxing will definitely visit them again Easter summer and of course New Year ❤️😆😆
York town
Stayed 3 nights in Dec 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Really enjoyed our stay. Good riverside location only 10 to 15 mins walk into York and 5 to 10 mins taxi ride to York rail station. Very comfortable room with all you need. Very friendly and helpful staff.
Stayed 4 nights in Dec 2024

6/10 Okay

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Far too loud all night with slamming doors
Stayed 1 night in Dec 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Underground parking,(approx £15/day on the RingGo app) big apartment room with comfortable bed, warm shower. Made our own breakfast. Room had view of canal . It was about a 10min walk to the Town centre and tourist areas. A great stay
Stayed 1 night in Dec 2024

8/10 Good

Dingayo

Liked: Property conditions & facilities
The beddings were dirty and appeared to be unclean. We had to ask for a replacement and did not get correct size either. Staff should be more courteous and pay attention to the different types of customers regardless of initial impression based on appearance or names.
Stayed 2 nights in Dec 2024

8/10 Good

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Ella

Stayed 1 night in Dec 2024

8/10 Good

steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Timothy, Bury St Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities
10 minute walk from the ‘action’ right on the river. This is an apartment with a small kitchen area. Spacious clean room with a massive bed. All good .. No dining facilities in the hotel other than a few snacks but you know that before you book. No complaints from me and I’d stay again ina heartbeat.
Stayed 1 night in Dec 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room, spacious. Short walk to town.
Stayed 2 nights in Dec 2024

6/10 Okay

Ben

Travelled with partner
Liked: Cleanliness
The room was very spacious with an equipped kitchen but unfortunately there was no table and chairs to eat at. Missing some kitchen utensils of tongue's and spatula. We stayed for 3 nights and our room wasn't cleaned once . We had to ask for extra toilet roll and towels. Parking at the property is very expensive! However it's a short walk into the city centre. It was a comfortable stay but probably won't stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Oliver

Stayed 1 night in Dec 2024