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NH Cali Royal

4.0 star property

Photo gallery for NH Cali Royal

Lobby
Terrace/patio
Outdoor pool
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Hot tub
  • Gym

Explore the area

Map
Carrera 100b Number 11a 99, Cali, Valle del Cauca, A99
  • Holguines Trade Center
    ‪1 min walk‬
  • Unicentro Shopping Center
    ‪5 min walk‬
  • Jardin Plaza Shopping Center
    ‪19 min walk‬
  • Cali (CLO-Alfonso Bonilla Aragon Intl.)
    ‪50 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout curtains

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 42.3 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout curtains

Suite (Extra Bed 3 Adults)

  • 42.3 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 32.5 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior detail

Hotel Spiwak Chipichape Cali

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1005)
The price is NZ$237
for 1 room
includes taxes & fees
19 Mar - 20 Mar
Hotel Spiwak Chipichape Cali

About the area

Cali

With a stay at NH Cali Royal in Cali (Campestre), you'll be within a 5-minute drive of Unicentro Shopping Center and Jardin Plaza Shopping Center. .This hotel is 8.9 mi (14.3 km) from Chipichape Shopping Center and 1.6 mi (2.5 km) from Fundacion Valle del Lili.

What's nearby

  • Holguines Trade Center - 1 min walk - 0.1 km
  • Unicentro Shopping Center - 5 min walk - 0.5 km
  • Jardin Plaza Shopping Center - 19 min walk - 1.6 km
  • Fundacion Valle del Lili - 3 min drive - 2.6 km
  • Pontificia Universidad Javeriana Cali - 5 min drive - 4.5 km

Getting around

  • Alfonso Bonilla Aragon Intl. Airport (CLO) - 50 min drive

Restaurants

  • ‪Crepes & Waffles - ‬8 min walk
  • ‪Hotel NH Cali Royal - ‬1 min walk
  • ‪Mandarino's - ‬3 min walk
  • ‪Açai Juice - ‬8 min walk
  • ‪Sansai Wok - ‬6 min walk

About this property

NH Cali Royal

Hotel with free valet parking, a short walk to Unicentro Shopping Center
NH Cali Royal offers 145 accommodations with minibars and safes. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Cali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. The spa is equipped with Turkish bath/hammam.
Make yourself at home in one of the 145 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch at Cafe Royal, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Cafe Royal - This restaurant specializes in international cuisine and serves lunch only.
La Parrilla - This restaurant specializes in barbecue and serves lunch and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: COP 33907-75311 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Cafe Royal
  • La Parrilla

Things to do

  • 24-hour health club
  • Bike rentals
  • Outdoor pool
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 7

Outdoors

  • Garden
  • Terrace

Spa

  • Massages
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • LED light bulbs
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 110 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately COP 33907 to 75311 per person
  • Airport shuttle fee: COP 60000 per vehicle (one way)
  • Pet fee: COP 110 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Cali
Hotel Radisson Cali
Hotel Radisson Royal
Hotel Radisson Royal Cali
NH Cali Royal Cali
Radisson Hotel Cali
Radisson Royal Cali
Radisson Royal Hotel Cali
NH Cali Royal Hotel
NH Cali Royal
NH Cali Royal Hotel
NH Cali Royal Hotel Cali

NH Cali Royal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 513 out of 1000 reviews
Rating 8 - Good. 249 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

eddy, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel in the area. It's safe, walkable, convenient, and has excellent staff. The new Hotel manager, goes above and beyond to make sure you have a pleasant stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

eddy, Mount Vernon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property at least seven times, and it gets better every time. It's very safe, convenient, and close to one of the best shopping malls in Cali. Also, the Hotel has a new property Manager, Juan Carlos Valencia, who ensures the Hotel is running the way it should. He goes above and beyond, asks, and he makes it happen.
Stayed 6 nights in Nov 2024

4/10 Poor

alex r

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel needs updated is old lot of the rooms are in the same condition the lobby is ok even the beds are uncomfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Walter, Woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and great service staff. Very good location on the south part of the city, close to malls and fine dining.
Stayed 3 nights in Nov 2024

8/10 Good

Edgar

Liked: Cleanliness, amenities
At first the room that I was given was on the 6th floor and in extremely poor condition. After I complained, I was given an excellent room on the 9th floor. Other than that, everything was very good.
Stayed 16 nights in Nov 2024

10/10 Excellent

Yaneth

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed with hotel.
Hotel is great, service is impecable. The hotel does need a renovation in ntheir rooms only. The location and everythingelse was incredible.
Stayed 8 nights in Nov 2024

6/10 Okay

Murni

Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service
I was upgraded to a suite because my room didn’t have hot water. I was thankful for the upgrade. The pool area need a remodel. There was a terrible smell in the entrance to the hotel. The location was fantastic to the mall where my appointment was located.
Stayed 3 nights in Sep 2024

2/10 Terrible

Katherine, Poughkeepsie

Stayed 4 nights in Oct 2024

10/10 Excellent

Angie

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well located in an area in Cali that is safe. Is right across the street from Unicentro. The breakfast is very good specially Mr. Erne. He is the nicest person and is so attentive. I have stayed here twice and will continue to come back.
Stayed 4 nights in Aug 2024

10/10 Excellent

julian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff
Stayed 4 nights in Nov 2024

4/10 Poor

Livionni

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager
The Manager was very helpful and cordial. He help us to accommodate my friend that arrive without reservations during a very busy weekend
Stayed 2 nights in Oct 2024

8/10 Good

Mildred

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 4 nights in Oct 2024

10/10 Excellent

lizbeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, friendly and helpful staff
Stayed 2 nights in Sep 2024

2/10 Terrible

Nabor

Stayed 3 nights in Sep 2024

10/10 Excellent

Luz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, breakfast is A+, tropical fruits and all kind of international and Colombian options. The staff from the rhe kitchen and dinning are always very attentive to your needs. Looking forward for my next stay.
Stayed 2 nights in Sep 2024

4/10 Poor

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not happy with the service very rude people
Stayed 2 nights in Sep 2024

10/10 Excellent

Eddie Correa

Stayed 9 nights in Aug 2024

10/10 Excellent

Eduardo Guevara,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolina

Stayed 4 nights in Sep 2024

10/10 Excellent

David

Stayed 4 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed staying in this hotel. The staff is super helpful and accommodating. It’s location is super convenient to restaurants and shopping malls
Stayed 7 nights in Sep 2024

4/10 Poor

PAOLA

Liked: Staff & service
Disliked: Amenities
They only have one restaurant and the food is horrible and very expensive, the breakfast is the same and if you arrive after 9:00 am you can hardly find anything and the excuse is the same as always that they had a lot of people early!!! I was there for two weeks and every day it was the same!!!
Stayed 7 nights in Aug 2024