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Hotel Diplomat

Property class: 4

Photo gallery for Hotel Diplomat

Front of property – evening/night
Deluxe Double or Twin Room
Bar (on property)
Deluxe Double or Twin Room
Deluxe Double or Twin Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
35 Horvatova ulica, Zagreb, 10000
  • Place, Supernova Zagreb - Buzin
    ‪14 min walk‬
  • Place, Bundek Lake
    ‪3 min drive‬
  • Place, Zagreb Fair Grounds
    ‪4 min drive‬
  • Airport, Zagreb (ZAG)
    ‪13 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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About the area

Zagreb

With a stay at Hotel Diplomat in Zagreb (Novi Zagreb), you'll be within a 10-minute drive of Zagreb Cathedral and Museum of Contemporary Art. .This hotel is 1.4 mi (2.2 km) from Park za pse Utrine and 1.5 mi (2.4 km) from Bundek Lake.

What's nearby

  • Supernova Zagreb - Buzin - 14 min walk - 1.2 km
  • Museum of Contemporary Art - 3 min drive - 2.2 km
  • Park za pse Utrine - 3 min drive - 2.2 km
  • Bundek Lake - 3 min drive - 2.9 km
  • Zagreb Fair Grounds - 4 min drive - 2.1 km

Getting around

  • Zagreb Klara Station - 18 min walk
  • Zagreb Airport (ZAG) - 14 min drive

Restaurants

  • ‪Caffe Prizma - ‬12 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪Norris Cafe - ‬14 min walk
  • ‪Restart - ‬4 min walk
  • ‪Batak grill - ‬3 min drive

About this property

Hotel Diplomat

Hotel Diplomat offers 32 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs, slippers, complimentary toiletries, and hair dryers. This Zagreb hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 32 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at Big Mama Pub, a restaurant which specializes in local and international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Big Mama Pub - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Big Mama Pub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee
  • Rollaway bed fee: EUR 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Property is also known as

Hotel Diplomat Zagreb
Diplomat Zagreb
Hotel Diplomat Hotel
Hotel Diplomat Zagreb
Hotel Diplomat Hotel Zagreb

Hotel Diplomat Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 35 out of 66 reviews
Rating 8 - Good. 20 out of 66 reviews
Rating 6 - Okay. 5 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 3 out of 66 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities
Everythibg perfect. Clean, free parking , breakfast and staff! And beatyful room
Stayed 3 nights in Dec 2025

10/10 Excellent

Milorad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Mary Ann

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
staff was pleasant.....odor in the room, not very clean
Stayed 1 night in Sep 2025

8/10 Good

Carolle, Montréal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Arpit Bharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Aug 2024

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious rooms, very clean and great daily breakfast
Stayed 1 night in Jun 2024

8/10 Good

Alexandra

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Karyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2024

10/10 Excellent

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 minutes from the airport. Nice,modern and clean rooms. The staff was great and breakfast was well appointed. It was perfect for our needs.
Stayed 1 night in Dec 2023

10/10 Excellent

KingYuen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Daniel, London

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Joseph S

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in May 2022

6/10 Okay

Elena

Travelled with family and small children
Liked: Staff & service, amenities
Good but not 4 stars . Breakfast was great . And bathroom was nice but uncomfortable beds and old linens. Also the walls were dirty in the room. For one night it’s ok .
Stayed 1 night in Apr 2022

2/10 Terrible

Marguerite

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Good hotel, nice breakfast and good staff. Big parking and close to highway exit
Stayed 1 night in Oct 2021

2/10 Terrible

Preslava

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Constructions works Wake you up at 7;00 am

There’s a construction works in the hotel that no one warns you about before or during the checkin. We’ve stayed for 2 nights and we’ve been woken up each morning at 7 am by machines working on site. Not only this but machines been working all day including midday so no one could rest during the day either. Receptionist was rude enough to asks me to pay extra for late check out even though we had the most terrible experience.
Stayed 2 nights in Sep 2021

8/10 Good

Alex

Liked: Staff & service, property conditions & facilities

one overnight stay

The hotel room was a little with dust. Breakfast was not great, we ate at 9:15 and there was not so many food left and they did not refill. Parking is good and free.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good!
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice inside. Looks bad from the outside but don't be put off by this
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Smoker's are human being, if possible to provide rooms for smoker's or close please in each floor for smoking specially in winter time.
Stayed 3 nights in Feb 2020

6/10 Okay

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Non functional air con

All good except from the air conditioning which was terrible, i think it was worse to have it on than off, so i just opted to open the window. Having a working air con is paramount to me, for that reason i’m leaving a bad review
Stayed 1 night in Oct 2019

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay but breakfast needs improvement

Nice place to stay with large bathroom and two beds. Breakfast needs to be improved however. There was a group of Indian tourist and the coffee machine did not work and the man working there did not seem to try to fix anything. He just said it doesn't work and walked away. No " I am sorry or try other options (express machine at bar?) If you want to bring large groups like this, you must have more staff available for cleaning off tables and replacing juices and fixing coffee machines.
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort

Creepy Hotel

Exterior of hotel looked abandoned. No cars at all in parking lot. We could see lights on in reception and attached restaurant had its door opened. Otherwise we would never had gotten out of car. Room was nice. However there was an odor throughout that was not pleasant. Attached restaurant was beautiful but had NO patrons. Very unusual and highly suspicious.
Stayed 1 night in Sep 2019