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Palace Hotel

4.0 star property

Photo gallery for Palace Hotel

Breakfast served
Superior Double Room
Terrace/patio
View from room
Junior Suite

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
Trg J.J. Strossmayera 10, Zagreb, 10000
  • Zrinjevac
    ‪1 min walk‬
  • Ban Jelacic Square
    ‪7 min walk‬
  • Tkalciceva Street
    ‪8 min walk‬
  • Zagreb (ZAG)
    ‪26 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 35.0 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Double Room (Queen)

Double Room (Queen)

Double Room (Queen)

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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Exterior

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4.4 out of 5, Excellent, (1000)
The price is NZ$200
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includes taxes & fees
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About the area

Zagreb

A stay at Palace Hotel places you in the heart of Zagreb, steps from Strossmayer Square and Zrinjevac. .This hotel is 0.1 mi (0.2 km) from Art Pavilion and 0.1 mi (0.2 km) from King Tomislav Square.

What's nearby

  • Ban Jelacic Square - 7 min walk
  • Zagreb Cathedral - 10 min walk
  • Croatian National Theatre - 11 min walk
  • Museum of Broken Relationships - 13 min walk
  • Zagreb City Museum - 17 min walk

Getting around

  • Zagreb Central Station - 6 min walk
  • Zagreb Airport (ZAG) - 26 min drive

Restaurants

  • ‪Time Restaurant & Bar - ‬5 min walk
  • ‪The Beertija - ‬4 min walk
  • ‪Gostionica Purger - ‬3 min walk
  • ‪Heritage Croatian Food - ‬4 min walk
  • ‪Taste Of India - ‬4 min walk

About this property

Palace Hotel

Art Deco hotel with a fitness center connected to the convention center in Zagreb
Palace Hotel offers 122 accommodations with minibars and safes. 60-cm LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. This Zagreb hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 122 guestrooms featuring minibars and LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Zagreb? This hotel has 1722 square feet (160 square meters) of space consisting of a conference center and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Palace Hotel has a restaurant serving breakfast only.
Room service (during limited hours) is available.

Languages

Croatian, English, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Extended parking on site (EUR 150 per day)
  • Limited on-site parking
  • 24-hour drop-off airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 120 for adults and EUR 120 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Art gallery
  • Fitness centre
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1722 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 60-cm LED TV
  • TV/satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 400
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from August 19 2022 to March 1 2023 (dates subject to change).
This property will be closed from December 9 2021 to March 1 2023 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 160 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 120 for adults and EUR 120 for children
  • Airport shuttle fee: EUR 200 per vehicle
  • Extended parking fee: EUR 150 per day
  • Pet fee: EUR 160 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 400 (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Palace Hotel Zagreb
Palace Zagreb
Palace Hotel Hotel
Palace Hotel Zagreb
Palace Hotel Hotel Zagreb

Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 999 reviews
Rating 8 - Good. 370 out of 999 reviews
Rating 6 - Okay. 62 out of 999 reviews
Rating 4 - Poor. 13 out of 999 reviews
Rating 2 - Terrible. 7 out of 999 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Kristijan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Nigel, Barry

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, central location. Modern hotel in traditional building
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the best. The staffs are helpful. Breakfast was fantastic.
Stayed 2 nights in Feb 2020

10/10 Excellent

Borco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palace
I have been guest in Zagreb Palace Hotel for many times and always happy to be there. You are in a true hotel and feel the luxury to be treated as a guest. Art Nouveau architecture, famous restaurant, wonderful breakfast, very polite personnel,smooth check in/out, calm, pleasant sleep. So, work from and rest in a real Palace in Zagreb
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
One night stay, every thing was up to parr
Stayed 1 night in Jan 2020

6/10 Okay

Charlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

8/10 Good

Colin, Bury St Edmunds, England

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good-sized room and very comfortable bed.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location being close enough to walk to sights but in a quiet and beautiful place. Loved the old world charm of the hotel without it compromising modern day comforts.
Stayed 1 night in Jan 2020

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location, helpful reception, comfortable rooms.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is wonderful, right in the middle of the city and close to all attraction in zagreb.
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
In a perfect location for exploring the city centre and Xmas markets. Very nice decor, staff knowledgeable and helpful. Good selection for breakfast. Disappointed that the hotel bar closed at 11pm
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like historic, well maintained hotels. The staff was very helpful. I frequently work in Zagreb and this is where I stay.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Katarina J was incredibly helpful in advising us on our last minute trip to Plitvice national park. She was so warm and nice and thorough to help us plan everything perfectly. Made all the difference! Hotel rooms were quite nice w high ceilings, robes, comfortable bed and pillows. Solid breakfast.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been emotionally touched by this place and I loved everything about it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main square and very helpful front desk staff.
Stayed 3 nights in Nov 2019

8/10 Good

Rohan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice stay. Breakfast was varied and excellent.
Stayed 5 nights in Nov 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Hotel close to the Heart of Zagreb
We only stayed one night but wished we could have stayed more. The Palace Hotel is a beautifully preserved historic building with charm and a feeling of class. The staff were excellent, obliging and helpful. The room was spacious, clean and comfortable. The bathroom was a good size and a real bonus to have a bath. The wifi was good and the breakfast excellent. The Palace Hotel is within walking distance of the centre of the old square which has a great feel to it and is well worth spending some hours wandering around it.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location, Great breakfast, Equipement pleasant, just didn't like the late check in we used to wait
Stayed 2 nights in Oct 2019