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Mandarin Oriental, Prague

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mandarin Oriental, Prague

Presidential Suite, 1 King Bed
View from property
Presidential Suite, 1 King Bed
Exterior
Hallway

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Nebovidska 459/1, Prague, 11800
  • Lesser Town Square
    6 min walk
  • Charles Bridge
    8 min walk
  • Old Town Bridge Tower
    11 min walk
  • Prague (PRG-Vaclav Havel)
    29 min drive

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

  • 150 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Monastery)

Suite, 1 King Bed (Monastery)

Suite, 1 King Bed (Monastery)

  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lazar)

Suite, 1 King Bed (Lazar)

Suite, 1 King Bed (Lazar)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, View (Castle View)

Premier Room, 1 King Bed (Castle View) | View from property

Premier Room, 1 King Bed, View (Castle View)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Garden View

Garden

Deluxe Room, 1 King Bed, Garden View

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

Deluxe Room, 1 King Bed, Terrace

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Combined shower/bathtub, deep-soaking bathtub, designer toiletries

Superior Room, 1 Queen Bed

  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Garden View

Garden

Deluxe Twin Room, Garden View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Lobkowitz)

Suite, 1 King Bed (Lobkowitz)

Suite, 1 King Bed (Lobkowitz)

  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Moser Crystal)

Suite (Moser Crystal)

Suite (Moser Crystal)

  • 62 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Prague

A stay at Mandarin Oriental, Prague places you in the heart of Prague, within a 15-minute walk of Charles Bridge and Prague Castle. .This family-friendly hotel is 1.3 mi (2.1 km) from Old Town Square and 1.1 mi (1.7 km) from Wenceslas Square.

What's nearby

  • Charles Bridge - 8 min walk - 0.7 km
  • Prague Castle - 14 min walk - 1.1 km
  • Old Town Square - 16 min walk - 1.4 km
  • Sex Machines Museum - 18 min walk - 1.5 km
  • Prague Astronomical Clock - 18 min walk - 1.6 km

Getting around

  • Hellichova Stop - 2 min walk
  • Prague-Masarykovo Station - 6 min drive
  • Vaclav Havel Airport (PRG) - 29 min drive

Restaurants

  • ‪Iveta Fabešová - ‬4 min walk
  • ‪Restaurace Pod Petřínem - ‬2 min walk
  • ‪Ferdinanda - ‬3 min walk
  • ‪Luka Lu - ‬3 min walk
  • ‪Laboratorio Della Pizza - ‬2 min walk

About this property

Mandarin Oriental, Prague

Luxury Prague hotel in Prague City Center with a full-service spa
Mandarin Oriental, Prague offers 99 accommodations with DVD players and minibars. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Prague hotel provides wired and wireless Internet access (WiFi speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 99 guestrooms featuring minibars and espresso makers. Satellite programming and DVD players are provided for your entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local cuisine at Monastiq, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include wired internet access (surcharge), limo/town car service, and express check-in. Planning an event in Prague? This hotel has 4564 square feet (424 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Monastiq - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CZK 700 per day), Wired Internet (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi, Wired Internet (CZK 700 per day)

Parking and public transport

  • Self parking on site (CZK 1100 per day)
  • Valet parking on site (CZK 1100 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: CZK 955 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Monastiq

Things to do

  • Fitness centre
  • Full-service spa
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference space (4564 square feet)
  • Meeting rooms - 3

Outdoors

  • Garden
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 120
  • Magnifying mirror
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CZK 990 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CZK 2725.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CZK 955 per person
  • Fee for in-room wireless internet: CZK 700 per day (rates may vary)
  • Fee for in-room wired internet: CZK 700 per day (rates may vary)
  • Fee for wired internet in public areas: CZK 700 per day (rates may vary)
  • Airport shuttle fee: CZK 2900 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: CZK 1100 per day
  • Valet parking fee: CZK 1100 per night
  • Pet fee: CZK 990 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 2725.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Czechia. This property is rated 5 stars.

Property is also known as

Mandarin Oriental Hotel Prague
Mandarin Oriental Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel Prague
Mandarin Prague
Mandarin Oriental Prague Hotel
Mandarin Prague
Prague Mandarin Oriental
Mandarin Oriental, Prague Hotel
Mandarin Oriental, Prague Prague
Mandarin Oriental, Prague Hotel Prague

Mandarin Oriental, Prague Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 199 out of 260 reviews" "
Rating 8 - Good. 42 out of 260 reviews" "
Rating 6 - Okay. 9 out of 260 reviews" "
Rating 4 - Poor. 5 out of 260 reviews" "
Rating 2 - Terrible. 5 out of 260 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Anas

Liked: Cleanliness, amenities
Cx
Stayed 1 night in Jul 2024

10/10 Excellent

Brooke, Oakland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is an excellent location. It’s very small, quiet and quaint. It’s not fancy or totally updated/modern but cozy and sweet enough. Location, location, location!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at this hotel. Staff were phenomenal.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been more solicitous and helpful. The building and the decor are elegant and are impeccably maintained. The neighborhood in Prague - a short walk from the Charles Bridge - is enchanting. My only disappointment is that I had to leave.
Stayed 1 night in May 2024

10/10 Excellent

Emilio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Luis

Travelled with family
I had many issues with all staff especially front desk. Our room was delayed after 4:30 ppm we got the room however it wasn't what i expected or paid for. They had to change our room and it took them more than two hours. They gave me a bottle of wine to compensate---didn't drink it! Left it there. The concierge couldn't print an email I needed. Overall, I overpaid for a bad experience-- I'm not a FAN at all.
Stayed 3 nights in Mar 2024

10/10 Excellent

Iana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just gorgeous, well appointed hotel!
Stayed 3 nights in Feb 2024

10/10 Excellent

Jose, Miami

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great !!!
Stayed 1 night in Feb 2024

2/10 Terrible

RENATA

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
If you are coming to Prague to enjoy czech atmosfere, czech food, czech experience, this hotel is exactly the opposite. Almost no one in the hotel spoke czech language. No traditional czech cuisine.
Stayed 1 night in Sep 2023

10/10 Excellent

HAIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Kamelia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, best staff and helpful. We definitely go back!
Stayed 4 nights in Feb 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the service. Everyone was so friendly
Stayed 3 nights in Feb 2023

6/10 Okay

Maggie, new york

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On the First night of our stay, there was not shampoo to body gel. All the bottles were empty. The second night, we found a big spider in our room. Does not worth to stay there, for the money they charge for 5 star hotel.

10/10 Excellent

Alexandra

Stayed 1 night in Nov 2022

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As with any Mandarin Oriental, it was lovely. The staff was amazing. Really expensive, but sometimes you get what you pay for. We wanted for nothing.

8/10 Good

Desmond

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2022

8/10 Good

steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely nice and friendly. The room was very clean and presented nicely. I was surprised at the poor restaurant/cafe at a hotel of this quality. It was a cafeteria next to the parking/taxi/unloading area. We only went there in the beginning when we did not know everything was. After that we did not go.
Stayed 1 night in Jul 2022

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really nice
Stayed 3 nights in Jan 2022

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Service
Exceptional service in a great location. Slightly dated room with awkward shower / tub combo.
Stayed 4 nights in Nov 2021

10/10 Excellent

wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with superb service.
Excellent welcome. Great service at front desk. Very informative and nothing was too much trouble.
Stayed 2 nights in Nov 2021

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 hotel in Prague
Loved every minute of my stay. Received a warm greeting by the doorman and all other staff afterwards. While waiting for my room, it was pleasant to unwind in the bar with local wine. The suite was very clean and fully stocked with beverages, both hot and cold options. Bedding was clean, soft and had a firm mattress that was very comfortable. If you have the opportunity to utilize their spa services, I highly recommend. It is the perfect antidote to stressful travel. Courteous staff, soothing environment followed encompassed with great amenities to put one at ease. The location of the hotel is also a huge bonus. So close to everything you would want to see while visiting Prague. And yet you don't hear or feel like you are in the center during your stay. I will be staying here again in the future.
Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
It was ok. But that’s it
Stayed 2 nights in Nov 2021

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel! The rooms are spacious and totally quiet. Great location for walking all over Prague. Restaurant and bar are very nice. Morning breakfast is fabulous. The staff are wonderful!!
Stayed 6 nights in Aug 2021