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This is by far the best experience that we have had any luxury hotels Ritz included. We felt welcome, respected and very well looked after, especially by Mr. Jasper Veltmaat the manager on duty.
We loved the team at Distrikt where we had our breakfasts and most dinners. We were met with smiles, received excellent service and the food was amazing and of finest quality. Francesco and Assunta made our stay so enjoyable and memorable.
The property gives you a home like-feeling, very well maintained and true luxury. Not to mentioned the great location.
We can not wait to be back.
Luxury luxury luxury...Super beautiful...
Excellent Italian style restaurant. Also a steakhouse that we didn't try. The concierge was very helpful. The hotel is walking distance to most sites and shopping. We rented e-bikes a few blocks away that was super fun. Vienna is very bike friendly. The pool and fitness centre are immaculate. You gotta get a drink on the rooftop with the best view in town.
Frederic
Stayed 8 nights in Aug 2024
6/10 Okay
Marilyn
Travelled with partner
24 Aug 2024
Liked: Cleanliness, staff & service
The toilet paper is very rough.
The pick up from the airport to hotel was a disaster.
The car was too mall for our luggage.
We had to drag our bags from the parking lot to a limousine stand by ourselves.
Today the drive to the airport- the Ritz mixed up our pick up time.
No Four seasons in Vienna so gave Ritz another shot. A nice Marriott! Must say though The steak restaurant was perfect!! Staff and food were top of the line.
Although I was expecting a great hotel, this hotel is composed of several buildings, which can be confusing when trying to get to your room. It is in need of upgrades. Our suites cost approximately $1,300 per night, but despite this, check-in was supposed to be at 4:00 pm, we ended up waiting past that time.