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Europe Hotel & Spa

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Europe Hotel & Spa

Bar (on property)
Panoramic Suite
Superior Double Room, 1 Double Bed, Mountain View
Breakfast and dinner served
Panoramic Suite

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Hot tub
  • Pool

Explore the area

Map
Riedstrasse 18, Zermatt, VS, 3920
  • Zermatt-Matterhorn Ski Paradise
    1 min walk
  • Restaurant Arvenstube
    1 min walk
  • Zermatt Gornergratbahn Station
    11 min walk
  • Sion (SIR)
    75 min drive

Room options

View all photos for Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

Family Double Room, 1 Double Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

  • 72.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room

Design Double Room

Design Double Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Double Room, Mountain View

Design Double Room, Mountain View

Design Double Room, Mountain View

  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed, Mountain View

Superior Double Room, 1 Double Bed, Mountain View

Superior Double Room, 1 Double Bed, Mountain View

  • 48 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Design Superior Family Room

Design Superior Family Room

Design Superior Family Room

  • 48 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

BEAUSiTE Zermatt

Pool
Hot tub
Breakfast included
Spa
4.9 out of 5, Exceptional, (383)
The price is NZ$1,405
for 1 room
includes taxes & fees
14 Jan - 15 Jan
BEAUSiTE Zermatt

About the area

Zermatt

With a stay at Europe Hotel & Spa in Zermatt, you'll be steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. .This spa hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt - Furi - 1 min walk
  • Zermatt–Sunnegga Funicular - 9 min walk
  • Zermatt-Furi Gondola - 11 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt Gornergratbahn Station - 11 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • ‪Restaurant du Pont - ‬6 min walk
  • ‪Brown Cow - pub - ‬8 min walk
  • ‪Zermatt Kaffee Rösterei & Kitchen - ‬5 min walk
  • ‪Harry`s Ski Bar - ‬6 min walk
  • ‪Whymper-Stube - ‬6 min walk

About this property

Europe Hotel & Spa

Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise
Europe Hotel & Spa offers 38 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials, and body treatments.
Make yourself at home in one of the 38 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite for dinner at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:00 AM to 11 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
A complimentary continental breakfast is served each morning between 7:00 AM and 11 AM.
Onsite venue - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 7:00 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski passes
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Europe Hotel Zermatt
Europe Zermatt
Europe Hotel And Spa
Europe Hotel Spa
Europe Hotel & Spa Hotel
Europe Hotel & Spa Zermatt
Europe Hotel & Spa Hotel Zermatt

Europe Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 300 out of 382 reviews" "
Rating 8 - Good. 71 out of 382 reviews" "
Rating 6 - Okay. 7 out of 382 reviews" "
Rating 4 - Poor. 2 out of 382 reviews" "
Rating 2 - Terrible. 2 out of 382 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Deepak

Stayed 2 nights in Sep 2024

10/10 Excellent

Lok Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service. Beautiful room
My family
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael, Leander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Europe Hotel in Zermatt was a wonderful hotel and made me feel so welcome. The staff was excellent and super helpful, the hotel was very well appointed & taken care of, and the overall experience was perfect. Highly recommend this hotel and can’t wait to visit again!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Murtaza, Davie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Europe Hotel and Spa in Zermatt was truly unforgettable. The hotel's location was breathtaking, with stunning views of the Matterhorn from my balcony. The rooms were luxurious and immaculately clean, with comfortable beds and modern amenities. The spa facilities were world-class, with a relaxing sauna and steam room, and a rejuvenating massage. The staff were friendly and attentive, going above and beyond to make my stay special. The breakfast buffet was sumptuous, with a wide range of options to suit every taste. I would highly recommend Europe Hotel and Spa to anyone looking for a luxurious and relaxing getaway in Zermatt. The hotel's charm, combined with its stunning surroundings, made for a truly exceptional experience."
Stayed 4 nights in Jun 2024

10/10 Excellent

Go

Stayed 2 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recently updated. Nice view of Matterhorn from breakfast.
Stayed 2 nights in Sep 2023

8/10 Good

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast! Rooms were nice, but one of the reasons we booked here with the higher prices was the spa. It was not very extensive and is open only limited hours, where it doesn’t leave you much time to get a bit to eat after check in, and then use the spa. Disappointed in the hours of the spa. Open until at least 9pm would be helpful
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING!!!
It was absolutely amazing. Very family friendly. Great locations. Staff went above and beyond. Little touches made all the difference. Breakfast was the best we had in all of Switzerland. This hotel is highly recommended
Stayed 2 nights in Aug 2023

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Farid

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel! Highly recommended ❤️😃🙏
Stayed 3 nights in Aug 2023

10/10 Excellent

Krithika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food, ambience, bar, property. Loved the room and personalization. The owner is friendly and looks out for his guests although the staff beat him to it :)
Stayed 1 night in Aug 2023

10/10 Excellent

Samir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel with the Best View & Amazing Staff!!
Stayed 2 nights in Jul 2023

10/10 Excellent

tina

Liked: Cleanliness, staff & service, property conditions & facilities
Such a lovely family hotel. Great design, super comfortable beds and lovely staff.
Stayed 1 night in Jul 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay here! Exceptionally clean and comfortable room, friendly and attentive staff, central location. I wish the restaurant would offer more dinner menu items.
Stayed 2 nights in Feb 2023

10/10 Excellent

Thomas, TALLAHASSEE

Stayed 2 nights in Nov 2022

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing hotel and we opted for the mountain view which had the best view of the Matterhorn - especially at night. Obviously this depends on whether its clear or not. The hotel staff were very friendly and helpful.
Stayed 1 night in Oct 2022

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2022

10/10 Excellent

Nurulhana

Stayed 4 nights in Dec 2021

10/10 Excellent

Caroline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Our stay at Europe Hotel and Spa was beyond our expectations. All do the staff were incredibly knowledgeable and helpful, always going out of their way to make sure our stay was great. The rooms were large, modern and comfortable and the bed was extremely comfortable. The bar area downstairs was also very cozy and the drinks were great!
Stayed 3 nights in Dec 2021

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three words. A Ma Zing 😄😍🇨🇭
Stayed 1 night in Nov 2021

8/10 Good

Shan, Longmeadow

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean hotel. Renovated room with contemporary settings. Helpful and friendly front desk. Very good breakfast with lots of fruits. The only thing is that VIP benefits promised were omitted
Stayed 1 night in Oct 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2021

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was awesome. From the front desk, spa to our room. We had the perfect view of the Matterhorn from our balcony.
Stayed 4 nights in Feb 2020