With a stay at Hotel Ambiance in Zermatt, you'll be 3.1 mi (5 km) from Sunnegga Ski Resort and 8.6 mi (13.9 km) from Gorner Ridge. .This hotel is 10.7 mi (17.3 km) from Schwarzsee Lake.
What's nearby
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 2 min walk - 0.2 km
Zermatt Visitor Center - 10 min walk - 0.9 km
Zermatt-Furi Gondola - 11 min walk - 1.0 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Zermatt Gornergratbahn Station - 10 min walk
Sion (SIR) - 77 min drive
Restaurants
Zermatt Kaffee Rösterei & Kitchen - 4 min walk
Harry`s Ski Bar - 5 min walk
Snowboat Bar - 6 min walk
Zer Mama Bistro - 6 min walk
Papperla Pub - 3 min walk
About this property
Hotel Ambiance
Hotel with a sauna, near Sunnegga Ski Resort
Hotel Ambiance offers 30 accommodations with iPod docking stations and safes. This Zermatt hotel provides complimentary wireless Internet access. Bathrooms include bathrobes and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 30 guestrooms featuring iPod docking stations. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and multilingual staff.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: CHF 20 per person
1 bar
Things to do
Arcade/games room
Sauna
Spa services
Family friendly
Arcade/games room
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Vending machine
Guest services
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance
Business services
Computer station
Outdoors
Garden
Terrace
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Smoke-free property
Room amenities
Bedroom
Heating
Bathroom
Dressing gowns
Hairdryer
Private bathroom
Towels
Entertainment
iPod dock
TV
Food and drink
Electric kettle
More
Desk
Safe
Policies
Check-in
Check-in start time: 4 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of CHF 25 per pet, per day
Welcoming dogs only
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately CHF 20 per person
Pet fee: CHF 25 per pet, per day
Facilities fee: CHF 7 per person, per day and includes use of: sauna
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
Ambiance Zermatt
Hotel Ambiance
Hotel Ambiance Zermatt
Hotel Ambiance Superior Zermatt
Ambiance Superior Zermatt
Hotel Ambiance Superior
Ambiance Superior
Hotel Ambiance Hotel
Hotel Ambiance Zermatt
Hotel Ambiance Superior
Hotel Ambiance Hotel Zermatt
Hotel Ambiance Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a great hotel for your visit to Zermatt. Our rooms had a direct view of the Matterhorn which was incredible. The location is great. Close enough to the main street and lifts and far enough away to escape the noise of the busy area. The room was clean and well kept. The only thing that would have made the stay better is if we had access to an iron. It’s a great place and we’ll be back!!
We had a really nice stay at the Hotel Ambience, it had lovely staff (it was a small team as it was off-season, but they were really kind and helpful). The rooms were comfy, breakfast was great, and we really enjoyed having a relaxed drink on their terrace with a view of the Matterhorn.
I loved this hotel! I asked ahead of time for gluten free breakfast options and they purchased rolls especially for me. They also arranged for a taxi to pick us up at the train on the day we arrived. Our rooms had spectacular views of the Matterhorn with great balconies to relax in. They stored our suitcases on the last day so we were free to roam until train time. Great service, great hotel!
Loved it… terrific views of all the surrounding mountains and of course the Matterhorn.. small and cozy, but with all the services, still walking distance from downtown and the trains, and the staff very helpful with hiking suggestions and other recommendations.
Very much enjoyed our stay here. Very pleasant and very reasonably priced in the grand scheme of Zermatt. Breakfast is good and a conveniently located hotel within walking distance to the town centre and 5mins walk to the Sunegger lift.
Everything about this hotel, from check-in to departure was easy, uncomplicated and friendly. The staff were so welcoming, my room was cozy, and overlooking "The Matterhorn"
Pet friendly, clean, and great location! I will not look elsewhere when I return!
Overall, it was a pleasant and beautiful stay.
There was only one dissatisfaction with the manager on night duty on our first day. Who did not handle the hotel smoke alarm system issue well at first and blamed the guests without identifying actual root cause. Thanks to the men who assisted as we needed to rest early after a long day of traveling.
Lovely receptionist on our check-in with amazing customer experience. Can’t recall her name.
Gem of a hotel with service and amenities better than your average 5 start hotel.
Very simple / basic rooms, but fantastic staff, amazing breakfast, excellent 30minute slots booking system of the outside jacuzzi with view of the Matterhorn and the sauna so they are in fact private. Drinks served in the hot tub etc etc etc. Just really amazing. And location is good.
Hotel Ambiance is a gem in Zermatt.
The property was outstanding, staff were warm and very helpful.
Would recommend this hotel highly and will stay there again.
Property refused to work with us on a refund or allowing us to use even a fraction of the money we spent on a different day due to being unable to physically reach the hotel as it is in a car-free zone.
good hotel within 15 mins walks from the main market / train station. Room were good size and very clean. There was no air conditioning but the weather was cold during night. I wonder if it becomes too hot during summer season. Staff was very polite and cooperative.