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View Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Junior Suite
1 King Bed
Room sleeps 3 guests
(up to 2 children)
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Cottage
2 King Beds and 1 Twin Trundle Bed
Room sleeps 5 guests
(up to 4 children)
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Friends & Family Suite
2 King Beds and 1 Twin Sofa Bed
Room sleeps 5 guests
(up to 4 children)
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Solo Room
Room with view
1 King Bed
Room sleeps 1 guest
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Double Room +
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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View Junior Suite
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
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Friends & Family Suite +
2 King Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
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Penthouse
3 King Beds
Room sleeps 6 guests
(up to 5 children)
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Suite
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
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View Suite +
1 King Bed and 1 Twin Sofa Bed
Room sleeps 3 guests
(up to 2 children)
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View Apartment
2 King Beds and 1 Twin Bed
Room sleeps 5 guests
(up to 4 children)
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Double Room
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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View Double Room +
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Get an overview of this hotel
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Popular property highlights

Breakfast included
Free WiFi
Pets allowed
Smoke-free property
Multilingual staff

With a stay at SCHLOSS Zermatt - Active & CBD Spa Hotel in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 15 minutes by foot from Zermatt-Furi Gondola. This spa hotel is 3.1 mi (5 km) from Sunnegga Ski Resort.

Treat yourself to a stay in one of the 4 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.

At SCHLOSS Zermatt - Active & CBD Spa Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.

Languages spoken

  • English

Show all languages

SchlossHouse Zermatt – Wellbeing Rooms & Suites

Bahnhofplatz 18, Zermatt, 3920

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Concierge services
  • Total number of rooms - 4
  • Fireplace in lobby
  • Ski storage
  • Arcade/game room
  • Garden
  • Free breakfast
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Spa treatment room(s)
  • Steam room
  • Sauna
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of indoor pools - 1
  • Number of bars/lounges - 1
  • Daily
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Free buffet breakfast
  • Lockers available
  • Wheelchair accessible: No
  • Food and water bowls

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Arcade/game room

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French
  • German

Room Amenities

SCHLOSS Zermatt - Active & CBD Spa Hotel offers 4 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. 70-cm flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, hair dryers, and children's robes. This Zermatt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones.

  • Television
  • Minibar
  • Hypo-allergenic bedding available
  • Phone
  • Bathrobes
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Desk
  • Soundproofed rooms
  • In-room childcare (surcharge)
  • Slippers
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 70
  • TV size (measurement) cm
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Soap
  • Shampoo
  • Toilet paper
  • Child-size bathrobes
  • Child-size slippers
  • Heated floors
  • Wardrobe
  • Toothbrush and toothpaste not available
  • Hardwood flooring in room

Where to Eat

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.

SCHLOSS Zermatt - Active & CBD Spa Hotel has a restaurant on site.

Nearby Things to do

  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Snowboarding nearby
  • Helicopter/aeroplane tours on site
  • Sledding nearby
  • Rock climbing nearby
  • Ice skating nearby
  • Mountain climbing nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 2
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Hot stone massage
  • Steam room in spa
  • Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at 11:00 PM

Check-out

Check-out time is 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CHF 20 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

No rollaway/extra beds available

No cots (infant beds) available

No lifts

Front desk opens daily at 6:00 AM

Front desk closes daily at 11:00 PM

Debit cards not accepted

Staffed front desk

Smoke detector

Credit card pre-authorisation

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are not provided with hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Mobile key entry is not available

Food service has been amended for enhanced safety

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • SchlossHouse
  • Schloss Zermatt Active & Cbd
  • SchlossHouse Zermatt – Wellbeing Rooms Suites
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Zermatt
  • SCHLOSS Zermatt - Active & CBD Spa Hotel Hotel Zermatt

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions.

Contactless check-in is available.

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