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Hyatt Regency Dongguan

4.0 star property

Photo gallery for Hyatt Regency Dongguan

Indoor pool, seasonal outdoor pool, lifeguards on site
Exterior
Bar (on property)
Garden view
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking included
  • Breakfast available
  • Gym

Explore the area

Map
Song Shan Lake Central Dist, Science & Technology Ind Park, Dongguan, Guangdong, 523808
  • Song Shan Lake
    ‪3 min walk‬
  • Songshan Lake Park
    ‪8 min drive‬
  • Dongguan Songshanhu Central Park
    ‪11 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪59 min drive‬

Room options

View all photos for 1 King Bed with Lake View

1 King Bed with Lake View

1 King Bed with Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

Executive Suite, 1 King Bed (Regency)

  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed

Premium bedding, minibar, in-room safe, desk

1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Bes with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Bes with Lake View and Club Access

  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Regency Suite Lake View King

Premium bedding, minibar, in-room safe, desk

Regency Suite Lake View King

  • 90 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Regency Suite King

Premium bedding, minibar, in-room safe, desk

Regency Suite King

  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Bed with Lake View and Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Lake View and Club Access

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds with Club Access

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Club Access

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 1 King Bed with Club Access

Premium bedding, minibar, in-room safe, desk

1 King Bed with Club Access

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

2 Twin Beds

  • 48 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for 2 Twin Beds with Lake View

Premium bedding, minibar, in-room safe, desk

2 Twin Beds with Lake View

  • 48 sq m
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Indoor pool, open 7:00 AM to 10:30 PM, pool loungers

Intercontinental Dongguan by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (88)
The price is NZ$315
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Intercontinental Dongguan by IHG

About the area

Dongguan

With a stay at Hyatt Regency Dongguan in Dongguan (Songshan Lake), you'll be a 1-minute drive from Song Shan Lake and 8 minutes from Songshan Lake Park. .This family-friendly hotel is 4.6 mi (7.3 km) from Dongguan Songshanhu Central Park and 5.6 mi (9 km) from Fantasy Baihuazhou.

What's nearby

  • Song Shan Lake - 3 min walk - 0.3 km
  • Songshan Lake Park - 8 min drive - 5.0 km
  • Dongguan Songshanhu Central Park - 11 min drive - 7.4 km
  • Menghuan Baihuazhou - 13 min drive - 9.9 km
  • Dalingshan Town Square - 14 min drive - 11.3 km

Getting around

  • Humen Railway Station - 31 min drive
  • Shenzhen Intl. Airport (SZX) - 59 min drive

Restaurants

  • ‪The Copper Grill高派扒房 - ‬12 min drive
  • ‪Song Shan Tea House松山茶居 - ‬12 min drive
  • ‪泰和都 - ‬10 min drive
  • ‪罗汉堂 - ‬12 min drive
  • ‪湘汁源 - ‬11 min drive

About this property

Hyatt Regency Dongguan

Family-friendly hotel with 4 restaurants and a full-service spa
Hyatt Regency Dongguan offers 275 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

This Dongguan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 275 air-conditioned rooms featuring refrigerators and LED televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with separate bathtubs and showers feature hair dryers and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Cafe, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Cafe - This restaurant serves breakfast, lunch, and dinner.
Song Shan Tea House - This restaurant serves breakfast, lunch, and dinner. Open daily.
Qin Yuan - This fine-dining restaurant serves lunch and dinner. Reservations are required. Open daily.
The Copper Grill - This steakhouse serves dinner only. Open select days.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: CNY 176 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe
  • Qin Yuan
  • Song Shan Tea House
  • The Copper Grill

Things to do

  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 204.05 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 176 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 204.05 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

The seasonal pool will be open from May to October
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongguan Hyatt
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan
Hyatt Regency Hotel Dongguan
Hyatt Regency Dongguan Hotel Dongguan
Hyatt Regency Dongguan Hotel
Dongguan Hyatt Regency
Hyatt Dongguan
Hyatt Regency Dongguan Hotel
Hyatt Regency Dongguan Dongguan
Hyatt Regency Dongguan Hotel Dongguan

Hyatt Regency Dongguan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 169 reviews
Rating 8 - Good. 63 out of 169 reviews
Rating 6 - Okay. 10 out of 169 reviews
Rating 4 - Poor. 2 out of 169 reviews
Rating 2 - Terrible. 1 out of 169 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Matthew, West Chester

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Jung Hwan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Feb 2024

10/10 Excellent

Jean-Francois

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Francesco, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Zhi

Stayed 2 nights in Sep 2023

6/10 Okay

Xiang Qian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
The food quality and variety was not comparable to it was before the pandemic
Stayed 3 nights in Sep 2023

10/10 Excellent

Su Liang

Stayed 5 nights in Aug 2022

10/10 Excellent

MIYAHARA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I often stay at this hotel. There are tennis courts in the hotel. we usually enjoy tennis at there.
Stayed 1 night in Oct 2021

8/10 Good

Jan Hinrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for sports stuff and relaxing
the hotel is huge and in a nice location. great for long walks etc. not all hotel facilities are well maintained especially outside and you can see that it's old for China. The gym, pool and spa are is the super good! Good hotel if you just want to do stuff like that, there's not much else
Stayed 1 night in Dec 2019

10/10 Excellent

HUGH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay
Expansive hotel on Songshan Lake. Rooms very spacious and comfortable. Plenty of food options including a large multi-station buffet restaurant. Fork out for the lake view rooms - I think most have a bath on the private balcony. A conference hotel during the weekend but a very busy vacation hotel on weekends. Good value and decent property.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019

8/10 Good

michael

Liked: Cleanliness, staff & service, room comfort
awesome value with minor lapses in quality
I found bugs/droppings on a few occasions granted, they probably snuck in through cracks in the door and were plentiful in the rainy season. My shower heavily leaked water all over the bathroom floor. The bathtub on the balcony combined with king sized bed and regular room service is in total, an awesome value, sure, there are blemishes in quality in some spots but for the most part, for the money, this was a wonderful room to stay in.
Stayed 5 nights in Apr 2019

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The laichee trees inside the property is very nice.
Stayed 1 night in Apr 2019

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great food and service but lacks any character
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Great property beautiful, but rooms are older. Food is very good a lot of tourist stay here.
Stayed 2 nights in Jan 2019

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dongguan Business Trip
Short business trip to Dongguan
Stayed 3 nights in Dec 2018

10/10 Excellent

Guy, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful location Rooms are very nice and also clean Huge facility great breakfast! Chinese Supper restaurant is nothing special
Stayed 2 nights in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

tom, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel!
Great room! Great views!
Stayed 1 night in Oct 2018

8/10 Good

WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in a quiet location.
Nice modern hotel. Good service for a hotel in China, where service from local employees can be underwhelming. Check in could have been better. The lady who checked me in didn't bother to make eye contact and didn't bother to let me know where the elevators were located or what time breakfast would be served - something that's regular at 5 star establishments. The room was clean and modern. Wifi was good, and the breakfast spread was adequate.
Stayed 1 night in Jun 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
On of the best hotels that I have stayed at in China. Stayed many times. Beautiful area, great restaurants and more. Excellent breakfast. Excellent service.
Stayed 1 night in May 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and location
The property is amazing. Right on the lake and there are fruit trees everywhere. Service was top notch with employees walking you everywhere you need to go. On two ocassions I asked where something was and the staff stopped what they were doing and walked me where I needed to go.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business & Pleasure
Lovely walking around the lake in the late afternoon!
Stayed 4 nights in Mar 2018