Futian Shangri-La Shenzhen

Property class: 5 and above

Photo gallery for Futian Shangri-La Shenzhen

Bar (on property)
Rooftop terrace
Indoor pool, pool loungers
Horizon Club, Premier Room, 1 King Bed
Flat-screen TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
4088 Yi Tian Road, Futian District, Shenzhen, Guangdong, 518048
  • Place, Shenzhen Convention and Exhibition Center
    ‪10 min walk‬
  • Place, Shenzhen Civic Center
    ‪11 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

Deluxe Suite

  • Sleeps 3

Executive Suite

  • Sleeps 3

Deluxe Room, 2 Single Beds, City View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Horizon Club, Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(23 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 100 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Premier Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Horizon Club, Premier Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 70 sq m
  • Sleeps 3
  • 2 Single Beds

Specialty Suite

  • Sleeps 3

Horizon Club Room

  • Sleeps 2

Horizon Club Twin-bed Room

  • Sleeps 2

Horizon Club Premier Room

  • Sleeps 2

Horizon Club Premier Twin-bed Room

  • Sleeps 2

Deluxe Room

  • Sleeps 2

Deluxe Room (2 Beds)

  • Sleeps 2

Deluxe City View Room

  • Sleeps 2

Deluxe City View Twin-bed Room

  • Sleeps 2

Family 1-bedroom And 1-living Room Suite

  • Sleeps 2

Cozy 2-bedroom And 1-living Room Suite

  • Sleeps 4

Comfy Apartment - 1-Room (1 Living Room)

  • Sleeps 2

Similar properties

About the area

Shenzhen

With a stay at Futian Shangri-La Shenzhen in Shenzhen (Futian), you'll be within a 15-minute walk of Coco Park Shopping Center and Shenzhen Convention and Exhibition Center. .This luxury hotel is 2.2 mi (3.6 km) from Huaqiangbei and 5.4 mi (8.7 km) from Splendid China Folk Village.

What's nearby

  • Ping An Finance Center - 3 min walk - 0.3 km
  • Shenzhen Convention and Exhibition Center - 10 min walk - 0.9 km
  • Shenzhen Civic Center - 11 min walk - 0.9 km
  • Shenzhen Lianhuashan Park - 17 min walk - 1.5 km
  • Huanggang Border Crossing - 3 min drive - 2.8 km

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Shenzhen Convention and Exhibition Center Station - 3 min walk
  • Shenzhen Intl. Airport (SZX) - 33 min drive

Restaurants

  • ‪Havana Bar - ‬2 min walk
  • ‪木屋燒烤 - ‬3 min walk
  • ‪Flavorz - ‬2 min walk
  • ‪Blue Frog 蓝蛙 - ‬3 min walk
  • ‪Sushi Jyukan 十贯 - ‬5 min walk

About this property

Futian Shangri-La Shenzhen

Futian Shangri-La Shenzhen offers 528 accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Chi, the Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 528 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Partially open bathrooms with separate bathtubs and showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy local and international cuisine at Cafe Zen, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Children aged 5 and younger eat free breakfast.
Cafe Zen - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This coffee shop serves light fare only. Open daily.
Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Al Faris - This restaurant specializes in Halal dishes and serves lunch and dinner. Reservations are required. Open daily.
Shang Gourmet - This coffee shop serves breakfast, lunch, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: CNY 190 to 190 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Faris
  • Cafe Zen
  • Lobby Lounge
  • Shang Garden
  • Shang Gourmet

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Barbecue grill
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 40 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 190 to 190 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen Hotel
Shangri-La Shenzhen Futian
Shenzhen Futian Shangri-La
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen
Futian Shangri La Shenzhen
Futian Shangri-La Shenzhen Hotel
Futian Shangri-La Shenzhen Shenzhen
Futian Shangri-La Shenzhen Hotel Shenzhen

Futian Shangri-La Shenzhen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 598 out of 929 reviews
Rating 8 - Good. 237 out of 929 reviews
Rating 6 - Okay. 49 out of 929 reviews
Rating 4 - Poor. 18 out of 929 reviews
Rating 2 - Terrible. 27 out of 929 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Yan Ni

Business traveller
Liked: Cleanliness, staff & service, room comfort
Holden was the staff that attended me at check-in, very friendly and helpful. Hotel renovation is a little dated, but service is good to make up for it
Stayed 2 nights in Jan 2026

10/10 Excellent

Anita

Stayed 2 nights in Jan 2026

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities
clean big room, well-managed and front counter staff were excellent and friendly plus helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Love my stay. Beautiful hotel. Great service.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sachin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at a great location with friendly and accomodating staff. Rooms are great size and well setup. Would highly recommend for stay in shenzhen. Easy walk to coco park and has a mall right outside the hotel area with lots of dining options.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
The staff are great. Very helpful and attentive. Check in was so efficient. Special shout to Holden at front desk who got my husband an extra bed. And Cherry at the lounge who helped us to book the lights tickets.
If you have 3 adults, take the Horizon executive room which offers amazing views and club lounge access
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very helpful in answering queries
Stayed 3 nights in Dec 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, amenities
Everything is good
Stayed 2 nights in Jan 2026

10/10 Excellent

Veronica

Stayed 1 night in Dec 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to all shopping for high and medium high end fashion. Close to food. Very convenient! The best is the train station is right there and walk for only 10 minutes to get there.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jason

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Huge comfy bed, amazing views from the 14th floor.
Stayed 1 night in Dec 2025

6/10 Okay

Miodrag

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Rooms were not ready until 4:00 PM, luggage delivered 1 hour later to a different room belongingbto someone else, staff does not speak english, concierge not knowledgable and not helpful at all
Stayed 2 nights in Dec 2025

8/10 Good

Ingrid

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice but not the top notch in terms of decor and facilities. The staff are courteous and helpful. The Horizon Club felt underwhelming in the choice of food and ambiance, and it was crowded most of the time. Everything was clean at all times. The location was perfect.
Stayed 3 nights in Dec 2025

6/10 Okay

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

Xiaoling

Stayed 1 night in Dec 2025

10/10 Excellent

Luyang

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 4 nights in Dec 2025

10/10 Excellent

Mohamed Kasim Abdur

Stayed 2 nights in Dec 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location. Wish I stayed longer.
Stayed 1 night in Dec 2025

8/10 Good

Valentin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Spacious room (though not the most modern) and comfortable bed. The bathroom is the highlight of the room: Japanese toilets!
Stayed 5 nights in Nov 2025

10/10 Excellent

Gloria

Stayed 2 nights in Nov 2025

10/10 Excellent

Harjot

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Gregor Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

leung Chi, Manhasset

Stayed 3 nights in Nov 2025

10/10 Excellent

Elbert

Stayed 3 nights in Nov 2025

10/10 Excellent

Joyze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Sauna spa, great staffs. Very clean
Stayed 4 nights in Nov 2025