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Room type Options Nightly price Book
Deluxe Suite, Lake View
109 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Deluxe Double Room, Lake View
53 square metres
1 King Bed
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Twin Room, Lake View
49 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Lakefront hotel with 3 restaurants and a full-service spa

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

When you stay at GRAND HILAI SUN MOON LAKE in Yuchi, you'll be on a lake, within a 15-minute drive of Sun Moon Lake and Yidashao Pier. This luxury hotel is 5.1 mi (8.2 km) from Formosan Aboriginal Culture Village and 0.1 mi (0.1 km) from Shueishe Pier.

Make yourself at home in one of the 93 guestrooms featuring refrigerators and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary, while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.

Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Total number of rooms - 93
  • Number of floors - 12
  • Number of buildings/towers - 1
  • Breakfast available (surcharge)
  • Health club
  • Multilingual staff
  • 24-hour front desk
  • Porter
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Wedding services
  • Pool umbrellas
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2024
  • Number of restaurants - 3
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Karaoke
  • Electric car charging station
  • Designer stores on site
  • Lifeguard on site
  • No accessible shuttle
  • Smooth flooring in public areas
  • Lift door width (inches) - 33
  • Lift door width (centimetres) - 85

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Languages spoken

  • English
  • Japanese
  • Chinese (Mandarin)

Room Amenities

GRAND HILAI SUN MOON LAKE offers 93 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LED televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers. This Yuchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

  • Room service (limited hours)
  • Fridge
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Balcony
  • Espresso maker
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Separate bathtub and shower
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • Down comforter
  • Pillow menu
  • TV size 45
  • TV size (measurement) inch
  • Free cots/infant beds
  • Spring water bathtub
  • Minibar (stocked, free items)
  • LED TV
  • In-room climate control (heating)
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Netflix
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Baby bath
  • Streaming services
  • Child-size slippers
  • Wardrobe
  • Toothbrush and toothpaste available
  • Energy-saving switches
  • Magnifying mirror
  • Area rug/s in room
  • Hardwood flooring in room

Where to Eat

Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

GRAND HILAI SUN MOON LAKE has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Boat tours on site
  • Hot springs on site

Spa Services

  • Body treatments
  • Facial treatments
  • Minimum age to access spa is 16
  • Number of hot springs - 1

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for TWD 7623 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, mobile payments, and Apple Pay.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.

Children stay free

Parking height restrictions apply

Number of children who can stay for free – 2

UnionPay

Car recommended

Debit cards not accepted

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 6

Mobile payments

Apple Pay

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Cashless transactions are not available

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

Optional extras

  • Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
  • Rollaway bed fee: TWD 7623 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Wen Wan Resort
  • Wen Wan Resort Sun Moon Lake
  • Wen Wan Sun Moon Lake
  • The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
  • Grand Hilai Sun Moon Yuchi
  • GRAND HILAI SUN MOON LAKE Hotel
  • GRAND HILAI SUN MOON LAKE Yuchi
  • The Wen Wan Resort Sun Moon Lake
  • GRAND HILAI SUN MOON LAKE Hotel Yuchi

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Hot springs access available from 7:00 AM to 10:30 PM.

Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

A car is recommended for transportation to and from this property.

Parking height restrictions apply.

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