10/10 Excellent
CHINGCHUAN
Travelled with family
22 Dec 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CHINGCHUAN
Stayed 1 night in Dec 2024
GRAND HILAI SUN MOON LAKE
5.0 star property
Photo gallery for GRAND HILAI SUN MOON LAKE
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Bar
- Pool
- Air conditioning
- Room service
- Parking included
- Spa
Explore the area
No.139, Zhongxing Rd, Yuchi Township,, Yuchi, 555
- Shueishe Pier1 min walk
- Shueishe Visitors Center3 min walk
- Sun Moon Lake9 min walk
Room options
View all photos for Deluxe Suite, Lake View
Deluxe Suite, Lake View
- 109 sq m
- Lake view
- Sleeps 4
- 1 King Bed
View all photos for Superior Twin Room, Lake View
Superior Twin Room, Lake View
- 49 sq m
- Lake view
- Sleeps 4
- 2 Large Twin Beds
View all photos for Deluxe Double Room, Lake View
Deluxe Double Room, Lake View
- 53 sq m
- Lake view
- Sleeps 4
- 1 King Bed
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About the area
Yuchi
When you stay at GRAND HILAI SUN MOON LAKE in Yuchi, you'll be on a lake, within a 15-minute drive of Sun Moon Lake and Formosan Aboriginal Culture Village. .This luxury hotel is 0.1 mi (0.1 km) from Shueishe Pier and 0.1 mi (0.2 km) from Meihe Garden.
What's nearby
- Shueishe Pier - 1 min walk
- Sun Moon Lake - 9 min walk
- Xiangshan Visitor Center - 6 min drive
- Yidashao Pier - 11 min drive
- Formosan Aboriginal Culture Village - 11 min drive
Getting around
- Shuili Checheng Station - 33 min drive
- Taoyuan International Airport (TPE) - 163 min drive
Restaurants
- 朝霧茶莊 TEA18 - 11 min drive
- 星巴克 - 2 min walk
- 日月潭餐廳 - 2 min walk
- 丹彤 - 4 min drive
- 麓司岸餐廳-日月潭美食號 - 11 min drive
About this property
GRAND HILAI SUN MOON LAKE
Lakefront hotel with 3 restaurants and a full-service spa
GRAND HILAI SUN MOON LAKE offers 93 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. 45-inch LED televisions come with satellite channels and Netflix. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and slippers.
This Yuchi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.
Hot springs and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a fitness center.
Guests under 12 years old are not allowed in the health club or fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs open between 7:00 AM and 10:30 PM.
Make yourself at home in one of the 93 guestrooms featuring refrigerators and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary, while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find hot springs, a health club, and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Self-serve breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
GRAND HILAI SUN MOON LAKE has 3 restaurants on site.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, Japanese
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- Limited on-site parking
- Electric car charging station on site
- Height restrictions apply for on-site parking
Food and drink
- Self-service breakfast available for a fee daily 7:00 AM–11:00 AM: TWD 1848 for adults and TWD 924 for children
- 3 restaurants
- 1 bar
- Room service available
Things to do
- Boat tours
- Designer shops
- Fitness centre
- Full-service spa
- Hot springs
- Karaoke
- Lifeguards on-site
- Outdoor pool
- Sauna
- Steam room
Family friendly
- Baby bath
- Free cots/infant beds
- Outdoor pool
- Fridge
- Soundproofed rooms
Conveniences
- ATM/banking services
- Lift
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Outdoors
- Lifeguards on site
- Pool sunloungers
- Pool umbrellas
Spa
- Body treatments
- Facials
- Hot springs
- Hot springs open from 7:00 AM to 10:30 PM
- Hot springs water temperature (Celsius) - 42
- Spa open daily
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Area rugs in room
- Lift
- Lift door width (centimetres): 85
- Hardwood flooring in room
- Magnifying mirror
- Smooth flooring in public areas
- Step-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to lift
- Wheelchairs available on site
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down duvet
- Free cots/infant beds
- Heating (climate-controlled)
- Pillow menu
- Premium bedding
Bathroom
- Dressing gowns
- Free toiletries
- Hairdryer
- Private bathroom
- Separate bath and shower
- Shampoo
- Soap
- Spring water bath
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- 45-inch LED TV
- Netflix
- Satellite channels
- Streaming services
Food and drink
- Electric kettle
- Espresso maker
- Free minibar
- Fridge
More
- Children's slippers
- Energy-saving switches
- Phone
- Safe
- Slippers
- Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for TWD 11435 per night
Free cribs are available on request at the property
Payment types
Important information
Optional extras
- Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
- Rollaway bed fee: TWD 11435 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
Pool access available from 7:00 AM to 7:00 PM
Hot springs access available from 7:00 AM to 10:30 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the health club or fitness facility
Guests under 16 years old are not allowed in the spa
Property is also known as
Wen Wan Resort
Wen Wan Resort Sun Moon Lake
Wen Wan Sun Moon Lake
The Wen Wan Resort Sun Moon Lake Taiwan/Nantou
Grand Hilai Sun Moon Yuchi
GRAND HILAI SUN MOON LAKE Hotel
GRAND HILAI SUN MOON LAKE Yuchi
The Wen Wan Resort Sun Moon Lake
GRAND HILAI SUN MOON LAKE Hotel Yuchi
GRAND HILAI SUN MOON LAKE Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 2 out of 3 reviews" "
10 - Excellent
2
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 3 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
8.8/10
Cleanliness
8.8/10
Staff & service
8.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews