The hotel is in a convenient location, right next to the airport. The lobby etc are all well decorated and all make a great first impression and the staff are polite and helpful. The room was also reasonably furnished.
I'm docking two stars though for a couple of things about the facility that made the stay unpleasant:
- I lost hot water one morning and with no warning and had to sit through an ice cold shower.
- The HVAC seemed to be turned off in the room by default and it was very hot the first day. I adjusted it and set the room to do not disturb but woke up to it being very hot in the middle of the night, as the HVAC seemed to have turned the temperature up 5 degrees somehow between days.
- The room has a view over a courtyard and into neighboring rooms, so you're looking at gray steel. The only way to get privacy is to draw the blinds as there's a dozen rooms that can see right in.
- The room had lots of noise at various times of night, including slamming doors from the hallway, creaking noises from some mechanical device, and the sounds of the elevator running constantly. It seemed like there was little or no sound insulation in the building, lots of noisy things like spring doors and spring loaded trash cans, and sound really traveled far.
- Finally, the final day I woke at 7 am to someone vacuuming the room above me. Not sure if this noise is from missing sound insulation or missing policy about noise in the early morning but it was too loud to sleep through.