First of, front desk was kinda helpful but a little stand off-ish but i can deal with that, room was too small, outside needs some TLC, very convenient though when it comes to transportation and grocery stores, but there’s a German lady who runs the breakfast area name Merlyne who was VERY RUDE to me, i understand she can barely speak english but my god to treat your customer with terrible attitude coz i was asking where the hot water was? The whole staff needs customer service training ASAP! Just because i didn’t pay breakfast that doesn’t mean you have to treat me like i was a piece of garbage, i dont recommend this hotel! They can learn a thing or two at Ibis style in Amsterdam by Schinol Airport! Holy cow its a night and day in comparison! Im coming to Switzerland next yr and you’ll never see me booking this place EVER!