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Helnan Phønix Hotel

4.0 star property

Photo gallery for Helnan Phønix Hotel

Daily buffet breakfast (DKK 150 per person)
Junior Room, 1 King Bed
Family Quadruple Room
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Room service
  • Parking available

Explore the area

Map
Vesterbro 77, Aalborg, DK-9000
  • Aalborg Monastery
    ‪3 min walk‬
  • Budolfi Cathedral
    ‪3 min walk‬
  • Gammeltorv
    ‪4 min walk‬
  • Aalborg (AAL)
    ‪13 min drive‬

Room options

View all photos for Double Room, 1 King Bed

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Double Room, 1 King Bed

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Quadruple Room

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed

Junior Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds

Double Room, 2 Single Beds

  • 19 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, desk, free WiFi, bed sheets

Triple Room

  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

Front of property

Milling Hotel Gestus

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Parking available
4.4 out of 5, Excellent, (1000)
The price is NZ$198
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Milling Hotel Gestus

About the area

Aalborg

With a stay at Helnan Phønix Hotel, you'll be centrally located in Aalborg, steps from Aalborg Historical Museum and within a 5-minute walk of Budolfi Cathedral. .This hotel is 0.3 mi (0.5 km) from Jens Bangs Stenhus and 0.3 mi (0.6 km) from Jomfru Ane Gade.

What's nearby

  • Budolfi Cathedral - 3 min walk
  • Jomfru Ane Gade - 4 min walk
  • Aalborg Harbour - 8 min walk
  • House of Music - 14 min walk
  • Aalborg Zoo - 3 min drive

Getting around

  • Aalborg Station - 9 min walk
  • Aalborg (AAL) - 13 min drive

Restaurants

  • ‪Burger Boom - ‬2 min walk
  • ‪Nam - ‬2 min walk
  • ‪Fisk Og Skaldyr - ‬2 min walk
  • ‪SushiMania - ‬4 min walk
  • ‪Cafe Friends - ‬2 min walk

About this property

Helnan Phønix Hotel

Hotel with a fitness center, steps from Aalborg Historical Museum
Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 224 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.
Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

Danish, English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (DKK 100 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: DKK 150 for adults and DKK 150 for children
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of DKK 200 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for DKK 100.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately DKK 150 for adults and DKK 150 for children
  • Uncovered self parking fee: DKK 100 per day
  • Pet fee: DKK 200 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 100.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 4 stars.

Property is also known as

Helnan Phoenix
Helnan Phoenix Aalborg
Helnan Phoenix Hotel
Helnan Phoenix Hotel Aalborg
Phønix Hotel Aalborg
Phønix Aalborg
Phønix
Helnan Phønix Hotel Aalborg
Helnan Phønix Aalborg
Helnan Phønix
Helnan Phønix Hotel Hotel
Helnan Phønix Hotel Aalborg
Helnan Phønix Hotel Hotel Aalborg

Helnan Phønix Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 753 out of 1773 reviews
Rating 8 - Good. 725 out of 1773 reviews
Rating 6 - Okay. 207 out of 1773 reviews
Rating 4 - Poor. 58 out of 1773 reviews
Rating 2 - Terrible. 30 out of 1773 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

James

Business traveller
Hotel is in poor condition and needs investment. Beds were Ok for sleeping however bathroomn drain had lots of flies, which is very off putting. The hotel is just lacking referbishment
Stayed 1 night in Nov 2024

10/10 Excellent

Martha

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lars

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Ålborg!
It was just a nice place to be,- and close to everything in Ålborg. Nice people at the front desk!
Stayed 1 night in Nov 2024

8/10 Good

Peter

Travelled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Wornout
Wornuout furniture and bathroom interior..
Stayed 1 night in Nov 2024

8/10 Good

Ole

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Merete

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mikkel

Liked: Cleanliness, staff & service, room comfort
God, central beliggenhed men lidt slidt
God, central beliggenhed. Værelset noget slidt men rent og pænt
Stayed 1 night in Nov 2024

10/10 Excellent

Rikke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Carsten

Travelled with family
Dad and son trip to Aalborg, one night.
Stayed one night for the second time in one year. Only two issues continue anoy. No airconditioning and the parking. The lack of aircon can make the room pretty warm, you can open the window, but I prefer aircon. Be aware you can go from 100 kr. to 500 kr. for one night. Pay your parking in the lobby using qr code. So all in all minor issues. Great area, quiet and good breakfast. We'll be back.
Stayed 1 night in Nov 2024

8/10 Good

Keld

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Jacob

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Nov 2024

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Kristin

Stayed 3 nights in Oct 2024

10/10 Excellent

Torben

Travelled with group
Stayed 2 nights in Oct 2024

8/10 Good

Anders Kolbjørn

Stayed 3 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Jesper

Stayed 1 night in Oct 2024

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ulrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Tina

Travelled with family
Fin beliggenhed. Medarbejderen i receptionen gav os ikke nogen oplysninger, virkede nærmest som om han ikke gad tage imod os. Vi måtte selv finde ud af hvor og hvornår der var morgenmad.
Stayed 1 night in Oct 2024

10/10 Excellent

Rasmus

Stayed 1 night in Oct 2024