Normally, I don’t have any problems here, but this particular time I did. When I got there the staff told me no “King rooms” were available. I sat in the lobby and someone after me came in about 15 minutes afterward, signed right into a King! And the staff that told me no rooms were available, gathered her belonging walked out, went home without telling me anything. Well, I went back to the front desk and the other attendant acted as if she didn’t want to help me! Finally, I got signed in!