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Hotel El Presidente Acapulco

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel El Presidente Acapulco

On the beach, beach towels
Estándar doble vista al boulevard | View from room
Standard Room, Bay View | View from room
Aerial view
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

4.8 out of 10

Popular amenities

  • Parking available
  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690
  • Icacos Beach
    5 min walk
  • Acapulco Golf Club
    7 min walk
  • Acapulco Convention Center
    15 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    26 min drive

Room options

View all photos for Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

Standard Room, 1 King Bed, Bay View

  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Estándar doble vista al boulevard

Estándar doble vista al boulevard | View from room

Estándar doble vista al boulevard

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Miramar

Suite Miramar

Suite Miramar

  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Large Twin Sofa Beds

View all photos for Junior suite vista al boulevard

Junior suite vista al boulevard

Junior suite vista al boulevard

  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Large Twin Sofa Bed

View all photos for Standard Room, Bay View

Standard Room, Bay View

Standard Room, Bay View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, Bay View

Superior Room, Bay View

Superior Room, Bay View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel Emporio Acapulco

On private beach
Pool
Spa
Kids pool
4.0 out of 5, Very good, (1198)
The price is NZ$258
for 1 room
includes taxes & fees
6 Jan - 7 Jan
Hotel Emporio Acapulco

About the area

Acapulco

With a stay at Hotel El Presidente Acapulco in Acapulco (Costera Acapulco), you'll be a 2-minute drive from Diana the Huntress and 7 minutes from La Quebrada Cliffs. .This beach hotel is 1.2 mi (1.9 km) from Condesa Beach and 5.5 mi (8.8 km) from Playa Caletilla.

What's nearby

  • Diana the Huntress - 15 min walk
  • Condesa Beach - 17 min walk
  • El Rollo Acapulco - 18 min walk
  • Parque Papagayo - 3 min drive
  • La Quebrada Cliffs - 7 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive

Restaurants

  • ‪Angels House Acapulco - ‬3 min walk
  • ‪Vips - ‬2 min walk
  • ‪Barbarroja - ‬3 min walk
  • ‪Forza Italia - ‬2 min walk
  • ‪La Finca, Gourmet Mexicano - ‬1 min walk

About this property

Hotel El Presidente Acapulco

On beach with outdoor pool, near Condesa Beach
Hotel El Presidente Acapulco offers 160 accommodations with air conditioning. Each accommodation is individually furnished and decorated. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 160 individually decorated guestrooms. Bathrooms feature showers with rainfall showerheads.
This smoke-free hotel has 12 floors in 1 building and offers bellhop services. Recreational activities include water skiing nearby.
Featured amenities include a 24-hour front desk and an elevator. Self parking (subject to charges) is available onsite.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Self parking on site (MXN 120 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Porter/bellhop

Outdoors

  • Beachfront location
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • Lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Eco-friendly toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MXN 120 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Acapulco El Presidente Hotel
Acapulco Hotel El Presidente
Acapulco Presidente
El Presidente Acapulco Hotel
El Presidente Hotel Acapulco
Hotel Acapulco El Presidente
Hotel El Presidente Acapulco
Presidente Acapulco
Presidente Acapulco Hotel
Presidente Hotel Acapulco
El Presidente Acapulco Hotel Acapulco
Hotel El Presidente
El Presidente Acapulco
Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel
Hotel El Presidente Acapulco Acapulco
Hotel El Presidente Acapulco Hotel Acapulco

Hotel El Presidente Acapulco Reviews

Reviews

4.8
Rating 10 - Excellent. 52 out of 864 reviews" "
Rating 8 - Good. 105 out of 864 reviews" "
Rating 6 - Okay. 192 out of 864 reviews" "
Rating 4 - Poor. 219 out of 864 reviews" "
Rating 2 - Terrible. 296 out of 864 reviews" "

5.2/10

Cleanliness

5.4/10

Staff & service

4.2/10

Amenities

4.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Lenic, Lions Bay

Business traveller, Travelled with partner
Disliked: Amenities
No internet available all day long! No drinking water in the rooms
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Jose Hernandez

Stayed 3 nights in Jun 2023

2/10 Terrible

pedro

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!!
Stayed 4 nights in Mar 2023

2/10 Terrible

Radiant

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy sucio, sobre todo las cortinas, aparte de sucias, rotas, no te dejan tener hielera ni musica en el area de la alberca, el elevador no servía, el hotel el general está muy deteriorado, el internet no funciona, pesima experiencia, mejor me hubiera hospedado en el Calinda Beach.
Stayed 3 nights in Jan 2023

4/10 Poor

leticia, Chula vista

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Big rooms with huge Balcony. excellent location.
Stayed 2 nights in Dec 2022

8/10 Good

Raul

Stayed 3 nights in Jul 2022

2/10 Terrible

Sylvia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A horror film
The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com
Stayed 2 nights in Jul 2022

4/10 Poor

gilbert

Liked: Room comfort
Disliked: Staff & service
The negatives outweighed the positives
The only thing I liked was the ocean view and being a stone throw away from the beach. NOTHING ELSE. I came very close to cancelling, due to a few reasons inluding the room not being ready at the time indicated and even after they told me to come back and they still made me wait almost 30 minuits after. I kept having issues with the key card as well and my frustration level was getting a bit high. They kept my I.D without telling me and thought I had lost it before retracing my steps and leading me back to reception. They were not clear that they keep your I.D as guarantee, For what? no place has ever done this out of hundreds of hotels I've stayed at. I was also annoyed with their no outside food or drink policy, but I saw people with coolers in the pool. So pretty much you have to sneak in the goods like contraband. Honestly I would only return here out of sheer desperation.
Stayed 1 night in May 2022

4/10 Poor

JOSE ANTONIO

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me gustó la amabilidad de los empleados. Son amigables y serviciales.No me gustaron las instalaciones. Son viejas y obsoletas. la piscina es vieja y se ve descuidada, el agua se ve turbia. No hay aire acondicionado en la recepción, ni en las áreas comunes, los elevadores están muy viejos. Los muebles de las habitaciones son del siglo pasado, en la tv de la habitación solo se ven 3 canales. La señal de wifi es totalmente inestable, intermitente, es inservible. la herrería del balcón de la habitación está vieja y oxidada. la apariencia exterior del hotel es de total abandono. En general las instalaciones del hotel son lamentables y deprimentes.
Stayed 3 nights in May 2022

2/10 Terrible

Florinda

Stayed 1 night in Apr 2022

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Nice , clened and staff helpful.
Stayed 2 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel en muy malas condiciones, olor a drenaje y acabados viejos y deteriorados.
Stayed 2 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at El Presidente hotel in Acapulco. Old, dirty and bad service. Absolutely no money has gone into modernizing the hotel and this hotel was built in 1957! Have nothing positive to say about our stay there!
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived to our room we noticed that our room had a rusty A/C until that was hanging on the ceiling that had been repaired with ducked tape. When I was about to go to sleep I noticed that my pillow had foundation and their was a handprint on the wall. We didn’t receive enough towels and we only got a bedsheet. I tried to shorten my stay at the hotel. A day before leaving I witnessed our vehicle being brought back the driver spoke to an employee and then they took back the car around after 20minutes. Right after we drove out of the hotel we were stopped by a crooked cope and tried to charge us 1500 pesos otherwise we was going to keep our drivers license. We said that we didn’t know what he was saying and requested that we’d go to the embassy. It was about a block away. Once we arrived I explained what happened and the cope removed the ticket without a charge.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience had to leave 2 days in advance with no refund or compensation of any kind
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in May 2021

6/10 Okay

Mike

Travelled with family
Liked: Cleanliness, room comfort
Stunning view
The location was excellent, within close proximity to Starbucks for coffee. The view of the bay is amazing! The hotel had rules that prevented outside food from being brought into the rooms, which was inconvenient as I was traveling with an 85 year old grandparent.
Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
No new towels on a daily basis. Not allowed to get any type of food at any time insude your toom. Super noisy AC. No beach towels. Very mean and unprofessional staff overall. Got trapped in the elevator due to a blackout and no one care to check the elevators. The worse hotel ever in my entire life.
Stayed 3 nights in Apr 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
check in staff was rude and unorganized. building is old needs alot of work done. they close the beach acess and pool at 8pm parking fills up and once its full you have to find your own parking somewhere else.
Stayed 2 nights in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY FAR AWAY!!!
Worst experience with a hotel ever, STAY AWAY!!! Room was disgusting! Bed was dirty, floor had sand everywhere, bathroom was falling apart and looked like it was from the 60’s, curtains were ripped and falling down, and to top it all off the room smelled like something died in it! We ended up checking out immediately after seeing the room and checking into Fiesta Americana down the street. I would HIGHLY recommend this hotel, after hearing about our experience the upgraded us for FREE to a King Suite room!
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Stayed 3 nights in Dec 2020

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Presidente stay
Great location and view
Stayed 1 night in Nov 2020

2/10 Terrible

Patricia, De la mora

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Only thing We enjoyed was the pool. Other than that everything sucked
Stayed 2 nights in Dec 2020