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Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Indoor pool, seasonal outdoor pool, lifeguards on site
Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa) | Private kitchen
Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)
Exterior
Indoor pool, seasonal outdoor pool, lifeguards on site

Reviews

6.0 out of 10

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
857 N Frontage Rd, Wisconsin Dells, WI, 53965
  • Trappers Turn Golf Course
    15 min walk
  • Wisconsin Deer Park
    2 min drive
  • Wizard Quest
    2 min drive

Room options

View all photos for Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds

Economy Double Room, Multiple Beds

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

Suite, 1 Bedroom, Kitchenette (Queen and Sleeper Sofa)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

Studio, 1 Queen Bed with Sofa bed, Kitchenette

  • 31 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Refrigerator

Suite, Refrigerator

Suite, Refrigerator

  • Sleeps 9
  • 2 Queen Beds, 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, Kitchen

Apartment, Kitchen

Apartment, Kitchen

  • 63 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed

Economy Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

Suite, 1 Bedroom, Kitchenette

  • 62 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms, Kitchen

Apartment, 2 Bedrooms, Kitchen | Laundry

Apartment, 2 Bedrooms, Kitchen

  • 99 sq m
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 3
  • 1 King Bed

View all photos for Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

Economy Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Wisconsin Dells

With a stay at Polynesian Hotel & Suites Wisconsin Dells/Lake Delton in Wisconsin Dells, you'll be within a 5-minute drive of Top Secret and Mt. Olympus Water and Theme Park. .This family-friendly hotel is 2.5 mi (4 km) from Noah's Ark Waterpark and 4.3 mi (6.9 km) from Crystal Grand Music Theater.

What's nearby

  • Top Secret - 3 min drive - 2.4 km
  • Mt. Olympus Water and Theme Park - 4 min drive - 3.0 km
  • Noah's Ark Waterpark - 4 min drive - 4.1 km
  • Christmas Mountain - 8 min drive - 7.0 km
  • Chula Vista Waterparks - 10 min drive - 9.1 km

Getting around

  • Wisconsin Dells Station - 3 min drive
  • Dane County Regional Airport (MSN) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬19 min walk
  • ‪Paul Bunyan's Cook Shanty - ‬17 min walk
  • ‪Showboat Saloon - ‬3 min drive
  • ‪Nig's Bar - ‬3 min drive

About this property

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton

Family-friendly hotel with a lazy river and a seasonal outdoor pool
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton offers 213 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 213 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided weekly.
Take advantage of recreational opportunities offered, including an indoor pool, a lazy river, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and lifeguards on site.
Featured amenities include a 24-hour front desk and an elevator. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • On-site parking includes off-street options

Things to do

  • Children's pool
  • Indoor pool
  • Lifeguards on-site
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Fence around the pool
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Housekeeping (weekly)

Outdoors

  • Lifeguards on site

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from November 1 2024 to May 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 10 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include window guards

We should mention

The seasonal pool will be open from May 24 to September 01
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Polynesian Water Park
Polynesian Water Park Resort
Polynesian Water Park Resort Wisconsin Dells
Polynesian Water Park Wisconsin Dells
Polynesian Hotel Wisconsin Dells
Polynesian Resort Wisconsin Dells
Polynesian Water Park Resort
Polynesian Hotel Wisconsin Dells Near Noah's Ark
Polynesian Hotel Suites Wisconsin Dells/Lake Delton
Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Hotel

Polynesian Hotel & Suites Wisconsin Dells/Lake Delton Reviews

Reviews

6.0
Rating 10 - Excellent. 127 out of 543 reviews" "
Rating 8 - Good. 76 out of 543 reviews" "
Rating 6 - Okay. 110 out of 543 reviews" "
Rating 4 - Poor. 93 out of 543 reviews" "
Rating 2 - Terrible. 137 out of 543 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Katelin

Stayed 1 night in Aug 2024

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
Will not book here again
The room was nice other than the freezer still having food inside. The elevator broke so couldn't be used to get to the floor my room was on. No packages available. Waterpark IRL didn't match their website. Pool did not open til 3 or 4 so could not use before we left.
Stayed 1 night in Aug 2024

4/10 Poor

Devon

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was a decent hotel to crash in. But not all of our amenities worked.
Stayed 1 night in Aug 2024

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Britton

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outside is pretty dirty, elevators are dirty, rooms are clean though. Super noisy, can hear all neighbors at all hours. WiFi isn’t strong enough to use the Roku tv. It’s pretty outdated.
Stayed 3 nights in Aug 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

4/10 Poor

Alexander

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very clean nice suite but the pool hours are stupid and one of the pool areas was used as storage entirely
Stayed 1 night in Aug 2024

8/10 Good

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasnt open one night because of a staffing shortage
Stayed 2 nights in Aug 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Beth, Mayville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very polite!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ajolisse

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would like to return!
Stayed 2 nights in Jul 2024

2/10 Terrible

Jane

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had hair all over, the coffee left for me to make was for a Keurig but the room had a 12 cup coffee pot in it with no filters, cream, or sugar. My sister also rented a room, her room had feces on the bathroom wall along with hair every where. The pool was closed for a private event when we arrived this was extremely upsetting to our children, the morning when the pools did open they only had one out door pool going for about 2 hours, the bigger better looking pool has green water in it and if is roped off. The inner pool is not really much of a pool if you are looking to swim do not come here.
Stayed 2 nights in Aug 2024

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We won’t be back.
I had to give the overall a 1 star because they did not have hot water, not even warm water. We would not have stayed if we knew prior. There is no way to contact the hotel because they don’t answer phones and you’re unable to leave a message. When I walked in to ask questions regarding check in and the pool, no one was there working. There was another guest confused as well at the counter and had same issue with not being able to contact hotel. There was a huge part of the outsize swim area shut down and dirty. The restaurant/bar I remember from years ago was also shut down. The hours were confusing for the pool as they said we could start swimming the day of check in only a half hour before we checked in at 4. Someone was getting pulled over /arrested in parking lot outside our hotel room window.
Stayed 1 night in Aug 2024

2/10 Terrible

Jordan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never would stay there again
Water in the water park indoor was freezing cold like ice water , we had no internet even though we were suppose to have it but it said the connection was to poor so we couldn’t even watch Netflix, stair well smelled like pee , out door water park was on but not open so it was just a tease for the kids and are room was plain nothing on the walls and the microwave was just sitting on top of the fridge
Stayed 2 nights in Aug 2024

8/10 Good

Nohemi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Unclean!
Stayed 2 nights in Aug 2024

6/10 Okay

Victor

Travelled with family and small children
Liked: Cleanliness, staff & service
While the property was clean and check in was nice and easy, we were not aware before we booked that the water park here was closed Mon-Wed. The park also doesn't open until 3pm. The outdoor water park is pretty much non existent, most pools are closed off and the water slides are gone. I wish we had known about this before booking but never saw anywhere that this was the case. When we did get to go the indoor pools were very clean and the kids had a lot of fun. The resort is super close to everything in the dells. We would stay again, but hope they can reopen the water park.
Stayed 3 nights in Aug 2024

6/10 Okay

Parker

Travelled with partner
Disliked: Amenities, property conditions & facilities
It wasn’t great. Half the stuff was closed and the staff wasn’t very helpful. Cheapest place we could find which is what we got. I’d stay there again as it wasn’t the worst.
Stayed 2 nights in Jul 2024

2/10 Terrible

ThunderThumbs

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Chicoco

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omg,where do I start? The bathroom shower,and toilet were both visible dirty,I mean black dirty! The sheets weren’t change in a while,and the entire place has a mold scent!
Stayed 1 night in Aug 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
The pool
Stayed 4 nights in Jul 2024

4/10 Poor

Yikeset

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWFUL: Never Again
Service was awful and staff were rude. Had absolute terrible service and never disclosed that pools were closed until 3pm at check in when it would have been too Late to cancel.
Stayed 1 night in Aug 2024