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Heart Hotel and Gallery Whitsundays

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heart Hotel and Gallery Whitsundays

View from room
View from property
Exterior
Sports facility
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Restaurant

Explore the area

Map
277 Shute Harbour Road, Airlie Beach, QLD, 4802
  • Airlie Beach Lagoon
    2 min walk
  • Boathaven Beach
    9 min walk
  • Airlie Beach Market
    10 min walk
  • Airlie Beach, QLD (WSY-Whitsunday)
    7 min drive

Room options

View all photos for Designer Queen Room - Water Aspect

View from room

Designer Queen Room - Water Aspect

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer Queen Room - Village View

Designer toiletries, hair dryer, towels, soap

Designer Queen Room - Village View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Designer King Room - Village View

View from room

Designer King Room - Village View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Suite - Village View

View from room

Designer King Suite - Village View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Designer King Spa Room - Water Aspect

View from room

Designer King Spa Room - Water Aspect

  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Mantra Club Croc

Pool
Hot tub
Kids pool
Parking included
4.2 out of 5, Very good, (627)
The price is NZ$186
for 1 night
includes taxes & fees
17 Dec - 18 Dec
Mantra Club Croc

About the area

Airlie Beach

When you stay at Heart Hotel and Gallery Whitsundays in Airlie Beach, you'll be by the ocean, just steps from Airlie Beach Lagoon and 13 minutes by foot from Port of Airlie. .This beach hotel is 0.7 mi (1.2 km) from Coral Sea Marina and 0.9 mi (1.5 km) from Proserpine River wetlands.

What's nearby

  • Airlie Beach Lagoon - 2 min walk - 0.2 km
  • Boathaven Beach - 9 min walk - 0.8 km
  • Airlie Beach Market - 10 min walk - 0.9 km
  • Port of Airlie - 13 min walk - 1.1 km
  • Coral Sea Marina - 16 min walk - 1.4 km

Getting around

  • Proserpine Station - 22 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 33 min drive

Restaurants

  • ‪Magnums Hotel - ‬1 min walk
  • ‪The Pub - ‬4 min walk
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min walk
  • ‪The Deck - ‬1 min walk
  • ‪KC's Bar & Grill - ‬2 min walk

About this property

Heart Hotel and Gallery Whitsundays

Beach hotel near Airlie Beach Lagoon
Heart Hotel and Gallery Whitsundays offers 40 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to furnished balconies. Pillowtop beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include complimentary local, long-distance, and international calls (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 40 guestrooms featuring MP3 docking stations and espresso makers. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms have designer toiletries and hair dryers.
Enjoy recreation amenities such as bicycles to rent or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include luggage storage, a safe deposit box at the front desk, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Heart Hotel and Gallery Whitsundays has a restaurant on site.

Languages

Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 3 ft (AUD 10 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: AUD 10-30 for adults and AUD 10-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Access to nearby outdoor pool
  • Art gallery
  • Bike rentals
  • Boat tours
  • Designer shops
  • Ecotours
  • Helicopter/aeroplane tours
  • Kayaking
  • Rafting
  • Sailing
  • Scooter/moped hire
  • Scuba diving
  • Segway hire/tours
  • Shopping
  • Snorkelling

Family friendly

  • Access to nearby outdoor pool
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Coworking spaces

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • CD player
  • MP3 dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Restaurant dining guide
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [The Deck Restaurant 277 Shute Harbour Road Airlie Beach]
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 30 for adults, and AUD 10 to 30 for children
  • Airport shuttle fee: AUD 25 per person (one-way)
  • Airport shuttle fee per child: AUD 25 (one-way), (from 1 to 12 years old)
  • Nearby parking fee: AUD 10 per day (3 ft away)
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Heart Hotel Gallery Whitsundays Airlie Beach
Heart Hotel Gallery Whitsundays
Heart Gallery Whitsundays Airlie Beach
Heart Gallery Whitsundays
Heart Gallery Whitsundays lie
Heart And Gallery Whitsundays
Heart Hotel and Gallery Whitsundays Hotel
Heart Hotel and Gallery Whitsundays Airlie Beach
Heart Hotel and Gallery Whitsundays Hotel Airlie Beach

Heart Hotel and Gallery Whitsundays Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 194 out of 481 reviews" "
Rating 8 - Good. 160 out of 481 reviews" "
Rating 6 - Okay. 72 out of 481 reviews" "
Rating 4 - Poor. 34 out of 481 reviews" "
Rating 2 - Terrible. 21 out of 481 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Peter

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Couldn't sleep, pipes banging and rattling all night, front door was broken, gone down hill of late!
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are small but for one or two people for a couple of nights it’s fine. pub across the road does add some character but not for those who like an early night or are light sleepers! Nice hotel in a great spot
Stayed 2 nights in Sep 2024

4/10 Poor

Donna Marie

Travelled with family
Disliked: Cleanliness, amenities
The room was small and dirty Did get upgraded but only because the room was filthy and had blood on pillows and curtains They were going to charge us $1000 for upgrade
Stayed 5 nights in Aug 2024

8/10 Good

Susi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard rooms are small. But only a one night stay. I understand why larger rooms are more expensive re their views.
Stayed 1 night in Aug 2024

6/10 Okay

Jacinta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

4/10 Poor

Andrew

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
We found the hotel noisy.It backs onto a carpark which turned out to be too noisy in the mornings The bins were picked up early one morning as well as nearby construction with trucks reversing onto the site Trucks delivered goods to shops parked underneath the balconies The bed and pillows werent great either so that made it hard enough to sleep All in all, not pleasant
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Very convenient location, good view from the ocean room. Handy to everything, quite even though right in the middle of Airlie.
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

6/10 Okay

Gemma

Great location, comfortable beds, beautiful bathroom and amenities, however the blinds are not block out and the internal noise (hearing everything in the hallways) was a little disappointing
Stayed 6 nights in Aug 2024

8/10 Good

Natalie Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lot of noise from nightclub, delivery and waste trucks
Stayed 1 night in Aug 2024

6/10 Okay

Kat

Business traveller, Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2024

6/10 Okay

Dianne

Travelled with partner
Disliked: Amenities, property conditions & facilities
Location was convenient but no chair in room so had to use balcony chair . BathRoom was not swept and sometimes coffee mugs no replaced with clean mugs.
Stayed 8 nights in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay. The staff were great.
Stayed 5 nights in Aug 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice enough and in a good location.
Stayed 2 nights in Jun 2024

8/10 Good

Melisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Matilda

Travelled with partner
Great location!
Stayed 8 nights in Aug 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2024

6/10 Okay

Jody

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Dust was inches thick on skirting boards & chair legs. Shower surrounds were moldy, towels were old and thin. TV had been replaced, but sound bar was no longer working and cables were hanging loose. No mini bar, no room service. Woken up every morning with rubbish collection and delivery trucks. Great location; although being advised the car park was going to be turned into a carnival overnight would have been appreciated at the time of booking!
Stayed 2 nights in Jul 2024

8/10 Good

Elle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Anne-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Airlie
Central location, walking distance to Marina, shops, restaurants and lagoon. There is no parking on site, but there is 24 hour parking available at the rear of the building.
Stayed 1 night in Jul 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about this property was the staff, especially Dean, who went the extra mile to make sure I was comfortable. The hotel is right in the middle of the Airlie Beach action, close to everything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Lenilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with excellent customer service. Thank you Allison!
Stayed 1 night in Jun 2024