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Mango House Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mango House Resort

View from property
Exterior
Outdoor pool, pool loungers
Two Bedroom Apartment
Property grounds

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Washer
  • Pool
  • Barbecue grill
  • Free WiFi
  • Outdoor space

Explore the area

Map
Cnr Shute Harbour Rd & Erromango Drive, Jubilee Pocket, QLD, 4802
  • Port of Airlie
    19 min walk
  • Boathaven Beach
    3 min drive
  • Airlie Beach Market
    3 min drive
  • Airlie Beach, QLD (WSY-Whitsunday)
    4 min drive

Room options

View all photos for Studio

Studio

Studio

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment

Two Bedroom Apartment

  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Sofa Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 30 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Sofa Beds

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includes taxes & fees
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About the area

Jubilee Pocket

When you stay at Mango House Resort in Jubilee Pocket, you'll be near the beach, within a 5-minute drive of Port of Airlie and Boathaven Beach. .This family-friendly aparthotel is 1.5 mi (2.5 km) from Airlie Beach Market and 1.6 mi (2.5 km) from Airlie Beach Lagoon.
View more Aparthotels in Jubilee PocketOpens in a new window

What's nearby

  • Port of Airlie - 19 min walk - 1.7 km
  • Boathaven Beach - 3 min drive - 2.5 km
  • Airlie Beach Market - 3 min drive - 2.5 km
  • Airlie Beach Lagoon - 3 min drive - 2.6 km
  • Coral Sea Marina - 5 min drive - 4.3 km

Getting around

  • Proserpine Station - 25 min drive
  • Proserpine, QLD (PPP-Whitsunday Coast) - 36 min drive

Restaurants

  • ‪Magnums Hotel - ‬3 min drive
  • ‪Jubilee Tavern - ‬4 min walk
  • ‪The Pub - ‬2 min drive
  • ‪Paradiso Rooftop Bar & Restaurant - ‬3 min drive
  • ‪The Deck - ‬3 min drive

About this property

Mango House Resort

Family-friendly aparthotel with a full-service spa and a nightclub
Mango House Resort offers 32 air-conditioned accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jubilee Pocket aparthotel provides complimentary wireless Internet access. 30-inch LCD televisions come with digital channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, pool spa. The spa is open daily.
Make yourself at home in one of the 32 individually decorated guestrooms, featuring refrigerators and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a nightclub, an outdoor pool, and karaoke. This aparthotel also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages

English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Full-service spa
  • Spa open daily
  • Spa services

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site

Food and drink

  • Fridge
  • Microwave
  • Toaster
  • Electric kettle
  • Coffee/tea maker

Bedrooms

  • Premium bedding
  • Bed sheets provided
  • Alarm clock

Bathrooms

  • Shower
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided
  • Free toiletries

Living spaces

  • Living room

Entertainment

  • 30-inch LCD TV with digital service
  • Evening entertainment
  • Concerts/live shows
  • Pool or billiards table
  • Table football
  • Ping pong table
  • Air hockey
  • Games room
  • Music library
  • Karaoke

Outdoor areas

  • Balcony
  • Terrace
  • Barbecue
  • Garden
  • Outdoor entertainment area

Laundry

  • Washer/dryer
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lifts
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Tour/ticket assistance
  • Housekeeping (on request)
  • Luggage storage
  • Safe at front desk

Things to do

  • Nightclub
  • Bowling on site

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 32 rooms
  • Individually decorated
  • Individually furnished
  • Access via exterior cooridors

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Late check-in subject to availability

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 3:00 PM)
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee and varies based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators

Property is also known as

Mango House Resort Jubilee Pocket
Mango House Jubilee Pocket
Best Western Mango Hotel
Best Western Mango House Resort
Mango House Resort Aparthotel
Mango House Resort Jubilee Pocket
Mango House Resort Aparthotel Jubilee Pocket

Mango House Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 150 out of 300 reviews" "
Rating 8 - Good. 97 out of 300 reviews" "
Rating 6 - Okay. 36 out of 300 reviews" "
Rating 4 - Poor. 12 out of 300 reviews" "
Rating 2 - Terrible. 5 out of 300 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Lesley

Travelled with family
Disliked: Cleanliness
Disappointed the cleaner did not do a proper clean. All cups were filthy, which made one think, maybe all utensil and plates were the same.
Stayed 1 night in Aug 2024

6/10 Okay

Kristy

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

megan

Liked: Cleanliness, property conditions & facilities
Nice and clean, hasslefree
Stayed 1 night in Feb 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The best above all the other self-contained apartments that stayed in all my life in Australia and New Zealand. I will definitely stay there if I travel that way to the Whitsundays again in future.
Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Property Manager is friendly and helpful. We stayed only one night and all went very well for us. We will stay again here.
Stayed 1 night in Jan 2024

6/10 Okay

Shayne

Travelled with family
I think Mango House would have been good ten years ago. The rooms need upgrading as does the pool. The rooms are spacious enough (we had a one bedroom apartment). There was three of us, husband, wife and teenage daughter. We booked a one bedroom apartment with queen bed and double sofa bed. There was no sofa bed. It was a built in sofa that could apparently be slept in. Like two small single size I guess? Definitely not what you would expect when booking a double sofa bed…something that pulls out to make a double bed. There were dirty dishes in the dishwasher. On check in it was mentioned that a cleaner had quit that morning so probably done in a hurry. The good…separate toilet to bathroom (although not sure why exhaust fan was in toilet and not bathroom) and washer/dryer. Kitchen had everything you need. And good quality toilet paper! We bring our own but didn’t have to use it! 😂 Both times we went to the office (to get pool towels and check out) we were going to ask about sofa bed but both times the lady was on speaker phone to family it seemed and didn’t seem to want to hang up and serve customers. We were a bit disappointed but we booked late and this was what was available and it was good value compared to other places. With some improvements it could be a lovely place.
Stayed 6 nights in Jan 2024

2/10 Terrible

Sue and Roy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Fasle advertising - there is None of the following - Netflix, Ovens, Stovetops, Baths, Dushwasher, Close to beach. Cultery all chipped and unit, bbq and proprty so dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

Basil

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a 2broom apartment with my family of four in December 2023. Very good apartments for families because it has everything that a family needs while in Whitsunday/Airlie Beach/Jubilee Pocket. Pam was very friendly providing customer service to us/her customers. Thank you Mango Tree Motel
Stayed 1 night in Dec 2023

6/10 Okay

Sam

Stayed 1 night in Nov 2023

8/10 Good

Amanda

Liked: Property conditions & facilities
Disliked: Cleanliness
Property would benefit from some deep cleaning.
Stayed 2 nights in Nov 2023

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely stay, could not fault the accommodation or device. However, it is on a main road and is very noisey if you are staying on the roadside of the accommodation.
Stayed 2 nights in Oct 2023

8/10 Good

avni

Travelled with family
Liked: Amenities
Pam was really helpful
Stayed 6 nights in Sep 2023

2/10 Terrible

Stacy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The units were spacious unlike the tiny room in the luxury hotel we were booked into in Airlie Beach. We absolutely enjoyed the lovely owner/manager, the beautiful gardens and the lovely large pool. Airlie beach was a short bus trip away and the buses came every 20 minutes or so. There was also a tavern across the road that could cook real blue steaks.
Stayed 1 night in Sep 2023

8/10 Good

Graham

Liked: Cleanliness, amenities
A bit untidy around the carports. But overall quite good. Found the toilet room to be very small
Stayed 1 night in Sep 2023

10/10 Excellent

Lyndal

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, love the pool! Great location
Stayed 1 night in Sep 2023

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The Mamager was rude and unhelpful, the beds we’re on hard wood and very uncomfortable. When asking if she could move us to another room she was very rude and not happy to assist. Would never stay there again
Stayed 2 nights in Sep 2023

6/10 Okay

Andrew

Stayed 3 nights in Aug 2023

10/10 Excellent

Andrea

Stayed 1 night in Aug 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very clean, updated property.
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2023

2/10 Terrible

Justyna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Vicki

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Lipstick on the glassware Shower recess needed a good scrub Washing machine smelt mouldy
Stayed 1 night in Jul 2023

10/10 Excellent

Shane

Liked: Cleanliness, room comfort
Mango house
Thanks for the free upgrade Very comfortable, roomy apartment with washing machine and dryer, disqasher in kitchen, very quiet and loved tje pool area, all staff extremely helpful. If we are ever this way again we will definitely be staying at mango house.
Stayed 6 nights in Jun 2023

6/10 Okay

Cara

Travelled with partner
Disliked: Cleanliness
There was hair in the shower and some form of mark that hadn’t been scrubbed off.
Stayed 1 night in Apr 2023