This is my second review for this hotel! We stayed here one week ago with no problems and were happy with our stay. Unfortunately our second visit which was a layover on our trip home was terrible. We were traveling as a group my nieces and sister were staying at another hotel in the area and they stopped by as we were going to visit Pamukkale as a group. They were not there more than 5 minutes when the owner started yelling at the top of his voice at my 8 year old niece for putting her foot in the pool with her flip flops on. He then yelled, again loudly and disrespectfully, at us for being loud, it was 5 o’clock in the afternoon poolside and we were talking in a normal tone of voice. I retract my original review, do not stay here! My sister stayed at Alida and was very happy, smiling faces , helpful, good customer service.