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Ambassador Thermal Motel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Thermal Motel

Indoor pool, 2 outdoor pools
Blackout curtains, soundproofing, iron/ironing board, free WiFi
Economy Apartment, 2 Bedrooms
Terrace/patio
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Laundry
    Laundry
  • Kitchen
    Kitchen
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
Cnr Whakaue & Hinemaru Streets, Rotorua, 3040
  • Government Gardens
    2 min walk
  • Rotorua i-SITE Visitor Centre
    5 min walk
  • Eat Street
    5 min walk
  • Rotorua (ROT-Rotorua Regional)
    13 min drive

Room options

Basic Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Basic Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

Basic Studio, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 7
  • 2 Double Beds and 3 Twin Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Economy Apartment, 1 Bedroom

  • 66 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Studio, 1 Double Bed

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

Economy Apartment, 2 Bedrooms

  • 96 sq m
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

Similar properties

Exterior
Rydges Rotorua
Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1008)
The price is NZ$338
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Rydges Rotorua

About the area

Rotorua

With a stay at Ambassador Thermal Motel, you'll be centrally located in Rotorua, a 2-minute drive from Polynesian Spa and 7 minutes from Skyline Rotorua. .This hotel is 0.1 mi (0.2 km) from Government Gardens and 0.2 mi (0.4 km) from Eat Street.

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 5 min walk - 0.5 km
  • Polynesian Spa - 8 min walk - 0.7 km
  • Rotorua Night Market - 8 min walk - 0.7 km
  • Rotorua Central Mall - 14 min walk - 1.2 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬7 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬6 min walk
  • ‪Brew | Craft Beer Pub - ‬5 min walk
  • ‪Lady Jane's Ice Cream Parlour - ‬5 min walk
  • ‪Hennessy's Irish Bar - ‬9 min walk

About this property

Ambassador Thermal Motel

Hotel with 2 outdoor swimming pools, a short walk to Polynesian Spa
Ambassador Thermal Motel offers 19 accommodations with hair dryers and irons/ironing boards. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include showers and complimentary toiletries. This Rotorua hotel provides complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 19 guestrooms, featuring kitchens with refrigerators and stovetops. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as microwaves and electric kettles.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free off-site parking within 16 ft
  • Street parking available

Things to do

  • 2 outdoor pools
  • Children's pool
  • Indoor pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free tea bags/instant coffee
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 8:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: NZD 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Ambassador Thermal
Ambassador Thermal Motel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Rotorua
Ambassador Thermal Hotel Rotorua
Ambassador Thermal Motel Hotel
Ambassador Thermal Motel Rotorua
Ambassador Thermal Motel Hotel Rotorua

Ambassador Thermal Motel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 489 reviews" "
Rating 8 - Good. 214 out of 489 reviews" "
Rating 6 - Okay. 59 out of 489 reviews" "
Rating 4 - Poor. 17 out of 489 reviews" "
Rating 2 - Terrible. 5 out of 489 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Ross

Travelled with family
Disliked: Amenities, property conditions & facilities
Front reception pleasant Arrived winter day inyo a warm Unit .very nice .unfortunately Stayed extremely hot all night Due to thermal pipes under floorvof unit .
Stayed 1 night in Aug 2024

8/10 Good

Amber, Auckland

Travelled with family and small children
Liked: Cleanliness, staff & service
The best part of this property is the location. We were lucky to have a unit on the lake side so had a beautiful view. The property is very tired, but was really warm and was pretty well equipped with aircon (needed to cool it down as thermal heating a bit much), decent TV, good linen and adequate kitchen equipment. Staff were pretty helpful. One thing I didn’t notice till the day we arrived is that checkin ends at 8, we didn’t make it in time but they were still able to accommodate us. Parking is first come first served (and very narrow) but we were always able to park even on holiday weekend. There is no lift or ramp so accessibility may be an issue for second or third floor rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Jul 2024

4/10 Poor

Greg

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
No hot water
Stayed 3 nights in Apr 2024

6/10 Okay

Tanya

Disliked: Property conditions & facilities
Old motel complex, for the price the room was okay however the outside facilities could do with extra cleaning and maintenance. Thermal pool room was quite rundown
Stayed 2 nights in Mar 2024

10/10 Excellent

Kate

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accomodation. Very central location and fabulous views of lake Rotorua! The spa pool was fabulous. The staff were extremely welcoming and helpful. The accommodation was so clean and spacious. Would highly recommend
Stayed 2 nights in Mar 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet Seclusion
Enjoyed our stay, unit was clean and appeared to be updated throughout. Didn't get time to use the pools or spa even though looking at the spa was a temptation. I liked that even though we were close to shops, restaurants and event centre the motel was in a quieter area without traffic noises.
Stayed 2 nights in Feb 2024

6/10 Okay

Glynn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good location, dark rooms , poor lights, kitchen good
Stayed 1 night in Feb 2024

6/10 Okay

Karine

Stayed 3 nights in Feb 2024

6/10 Okay

Elizabeth

Travelled with partner
Smelly, the sulphur pool and a unusual smell in the room
Stayed 1 night in Feb 2024

6/10 Okay

Kaylene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Firstly the associate who checked us in was courteous and professional. He was able to arrange for an early check in which we really appreciated. However we could not over look the dirty room,outdoor areas and the pools. As we had chosen this hotel to experience the thermal pool, we just couldn't use it as it was not clean. I would like to caution other guests that the photos are not accurate and if you want to experience thermal pools you may want to consider going elsewhere. In closing the motel is in a great location and easy walking distance to restaurants and attractions in Rotorua.
Stayed 1 night in Feb 2024

6/10 Okay

Joanna

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Disappointing
Very basic motel in need of modernisation. Very expensive for what it was.
Stayed 1 night in Feb 2024

4/10 Poor

Dominic

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID
Nothing good to say about property, only thing to recommend this property is the location, units very run down, major revamp required, so bad we checked out after the 1st night despite having booked for 2 nights
Stayed 2 nights in Feb 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be able to use the hot pool and spa pool after a long drive/day out. Comfortable bed and air conditioning meant a good sleep.
Stayed 2 nights in Feb 2024

10/10 Excellent

STEVE

Stayed 1 night in Jan 2024

8/10 Good

Carol

Travelled with family, Travelled with family and small children
Needs more things done to it
Stayed 2 nights in Jan 2024

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay -
Stayed 3 nights in Jan 2024

8/10 Good

Amanda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Iulia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Stayed 1 night in Jan 2024

10/10 Excellent

suhasini

Travelled with family and small children
Liked: Cleanliness, staff & service
John was an absolute delight to deal with. Great staff and accommodated us. I strongly recommend the hotel to our friends and in future I plan to book at the same hotel. Thank you
Stayed 2 nights in Jan 2024

8/10 Good

Saidah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place was good,near the lake best of all we got to park our car infront of the porch which was convenient as my sister has difficulty in moving around.Great place to walk in the cool morning by the lake.
Stayed 1 night in Jan 2024

10/10 Excellent

JAN FRANZ

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Everything is good from the staff and the room are clean
Stayed 1 night in Jan 2024

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought it was great value for money. Was pretty clean and tidy had everything you needed. Some of the outside areas steps etc a bit tired and need a coat of paint but overall very good
Stayed 1 night in Dec 2023

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, use of laundry was very appreciated, limited dining options.
Stayed 1 night in Jan 2024