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Akumal Bay Beach & Wellness Resort - All Inclusive

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akumal Bay Beach & Wellness Resort - All Inclusive

Private beach, beach towels, scuba diving, snorkelling
4 outdoor pools, pool umbrellas, pool loungers
Private beach, beach towels, scuba diving, snorkelling
Body treatments, facials
Snack bar

Reviews

9.0 out of 10

Wonderful

Popular amenities

Explore the area

Map
Km 104 Carr. Cancun-Chetumal, Akumal, QROO, 77760
  • Akumal Beach
    9 min walk
  • Akumal Sushi Beach Bar
    1 min walk
  • Tulum Bus Terminal
    20 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    271 min drive

Room options

View all photos for Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace

Junior Suite Penthouse Ocean Front Rooftop terrace

  • 79 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front

Junior Suite Garden Ocean Front

  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Ocean Front

Free minibar, in-room safe, desk, iron/ironing board

Junior Suite Ocean Front

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Exterior

Hilton Tulum Riviera Maya All-Inclusive Resort

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Breakfast included
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4.2 out of 5, Very good, (1493)
The price is NZ$933
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hilton Tulum Riviera Maya All-Inclusive Resort

About the area

Akumal

When you stay at Akumal Bay Beach & Wellness Resort - All Inclusive in Akumal, you'll be by the sea, a 2-minute drive from Akumal Beach and 10 minutes from Xel-Há Park. .This all-inclusive property is 10.3 mi (16.6 km) from Puerto Aventuras Marina and 13 mi (21 km) from Tulum National Park.

What's nearby

  • Akumal Beach - 9 min walk
  • Akumal Ecological Center - 19 min walk
  • Riviera Maya Golf Club - 4 min drive
  • Yal-ku Lagoon - 7 min drive
  • Half Moon Bay - 8 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 72 min drive

Restaurants

  • ‪Mediterraneo - ‬11 min walk
  • ‪Akumal Sushi Beach Bar - ‬1 min walk
  • ‪Market Café - ‬10 min walk
  • ‪Preferred Club - ‬3 min walk
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬1 min walk

About this property

Akumal Bay Beach & Wellness Resort - All Inclusive

On private beach with 4 outdoor pools, near Akumal Beach
Akumal Bay Beach & Wellness Resort - All Inclusive offers 310 air-conditioned accommodations with iPod docking stations and free minibar items. Rooms open to furnished balconies or patios. A pillow menu is available. Plasma televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and an outdoor tennis court are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, I'na Yana K'iin Wellness. Services include facials and body treatments.
Make yourself at home in one of the 310 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Rodizio Grill, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. A complimentary buffet breakfast is served daily from 7 AM to 10 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7 AM and 10 AM.
Onsite venue - This restaurant specializes in Mexican cuisine and serves dinner only.
Onsite venue #2 - This restaurant specializes in French cuisine and serves dinner only.
Onsite venue #3 - This restaurant specializes in Asian cuisine.
Onsite venue #4 - This restaurant specializes in sushi and serves lunch only.
Rodizio Grill - This restaurant specializes in Brazilian cuisine and serves dinner only.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All meals and snacks included
In-room minibar (all beverages included)

Land activities

Volleyball

Lessons/classes/games

Dancing

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM–10 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Rodizio Grill

Things to do

  • 24-hour fitness centre
  • 4 outdoor pools
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Snorkelling
  • A hot tub
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Separate living room
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Beach towels
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Pillow menu

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Free minibar

More

  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach Wellness All Inclusive
Akumal Bay Beach Wellness
Beach Resort Akumal
Akumal Bay Beach & Wellness Resort Riviera Maya, Mexico
Akumal Bay Wellness Inclusive
Akumal Bay Beach Wellness Resort All Inclusive
Akumal Bay Beach & Wellness Resort - All Inclusive Akumal

Akumal Bay Beach & Wellness Resort - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews" "
Rating 8 - Good. 218 out of 1001 reviews" "
Rating 6 - Okay. 82 out of 1001 reviews" "
Rating 4 - Poor. 34 out of 1001 reviews" "
Rating 2 - Terrible. 19 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dana M

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 3rd time at Akumal Bay Beach and Wellness Resort. It always relaxing, quiet and peaceful. If you love to snorkel this place is great and its all right in front of you on their private beach. Also the small town of Akumal is awesome too.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jose Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente todos los servicios del hotel, muy atentos todos a las necesidades. Muy bueno todo, no tengo ninguna critica. Pasamos unos días excelentes.
Stayed 7 nights in Sep 2024

8/10 Good

Kerry, Keenesburg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Spa was awesome
Stayed 7 nights in Sep 2024

10/10 Excellent

James Lamar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 7 nights in Aug 2024

10/10 Excellent

Andia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
They are renovating the property but everything is nice and very clean. The staff were amazing and the food was excellent. We went diving a few times right from the resort and had a blast, it was very convenient to leave right from the resort and only a 5-10 minute boat ride to go out and dive. And of course we saw many sea turtles including a momma come up on the beach one evening to lay her eggs!
Stayed 9 nights in Aug 2024

8/10 Good

Angela

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service
They put us far away in a section that was mostly under construction. When we arrived there was a leak outside our closet. They patched the leak, not sure how since it was actively raining at time. Our tv never worked but we didn’t complain because we weren’t really there to watch tv. WiFi was fine. The food was okay, our 6 year old loved the pool. We actually ate at the snack bar by the pool a lot. The sushi bar was great but was a super duper long wait. Sometime took awhile for them to bring water to our room. The service we received from staff was mostly excellent. We liked the live music. Overall the resort is fine and the beach was beautiful, but they do really need some updates. I think we would stay there again and hopefully get a better room.
Stayed 5 nights in Jun 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at a resort. I loved the all-inclusive dining options, pools, spa, and, of course, the close proximity to the beach. The staff was always helpful and friendly. My room was spacious and comfortable, and the view from my personal deck and whirlpool was spectacular.
Stayed 6 nights in Aug 2024

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised and delighted many times. Our room was comfortable. The massage was different and pleasant. There was not loud music at the main pool everyday which we appreciated. My only complaint would be that although the food was plentiful, it was not all that flavorful. The poke bowls and the sushi rolls were our favorites.
Stayed 4 nights in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the food and activities at Akumal Bay. It was close to other activities too if you want to snorkel etc. The rooms were spacious and clean. The staff were very helpful.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicole Lynn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a 2nd trip to Akumal Bay Beach & Wellness Resort. Both times were amazing. Staff are super friendly and helpful. Food was good, rooms were clean. Can't wait until our next trip
Stayed 6 nights in Aug 2024

10/10 Excellent

Stanimira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Aug 2024

10/10 Excellent

julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a wonderful experience. I want to, especially think the staff for exceptional service ! Ivana was amazing from the start! Eric assisted us to the room and was very welcoming. All the out door waitresses and service was exceptional one especially think Maria serving drinks in the hut while gazing at the beach and listening to music. The bar tenders and service in the hut was excellent from iced coffee to delicious margaritas. Definitely visit the Mexican restaurant next to the buffet. The out door greeter and the waiter Concepción was wonderful as well as the rest of the staff. In the buffet the omelette bar was our favorite besides the delicious desserts, The waiter they call Tio is always helpful and smiling. Delicious food , drinks, and wonderful service. The ocean was beautiful and easy to swim in. I would say visiting in July is better weather than August but also more crowded. Overall excellent experience. We felt safe, welcomed, and had a fantastic time.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing stay for my wife and 5 year old. To the other resort we have done this was much preferred. A quieter feel then some of the busy resorts, AMAZING spot right on the beach front ejrh amazing snorkeling, saw 4 turtles and several Ray's. Food at the resort ranged from Good at the buffet (breakfast was just okay, lunch & dinner better), but the resteraunts were exoentiomal. No issues to get in, no app so you turn up. We always got a table for 3, at busy times and joined another family we had to wait 10 minutes. Everyone seems to have a smile on their face, and with a smaller resort it was nice to meet new people buy the main pool or kids club. We never trier the yoga classes but we did want to. Volleyball and stand up paddle board through the day. Rooms were good, not as modern as other resort but still very good. Easy to get a drink at the number of bars (a high number for a smaller resort) happily made a double with good. Internacional spirits. I think we decided we would actively seek out this resort again if the price was right. The highlights of a smaller resort, with amazing beach (minimal. Minimal see weed) and snorkeling, free flowing drinks, happy staff, ecpectional resteraunts.. All made for an amazing stay
Stayed 5 nights in Aug 2024

8/10 Good

Lee, Sugarland

Liked: Cleanliness, staff & service, property conditions & facilities
none
Stayed 3 nights in Aug 2024

6/10 Okay

Isabel

Liked: Staff & service, amenities, property conditions & facilities
Beautiful setting and lovely property but make sure you ask for a room in the new part of the building. I was given a rooftop suite in the old building and it smelt terribly of sewage. Then I had to go and ask for a change which was really inconvenient as I'd arrived at 3.00 a.m. my time so was jet lagged. Water sometimes took a long time to be delivered to the room. Electricity is sometimes erratic so lifts were not always available so if you have mobility issues, ask for ground floor accommodation. Staff friendly and well-trained. Overall enjoyed my stay and wonderful to be directly on the beach.
Stayed 6 nights in May 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

John Daniel

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean, nice property, good snorkeling right off beach. Food only okay, service lacking all around.
Stayed 6 nights in Jul 2024

6/10 Okay

Jemima

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Jun 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Small hotel ❤️beautiful beach and amazing staff
Stayed 7 nights in Jul 2024

10/10 Excellent

DANIEL, Tacoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly staff I have ever encountered… ever. The food in the Buffet was always good and the restaurants was very very good.
Stayed 11 nights in Jul 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family thoroughly enjoyed our time at this resort. It was easy to walk straight to the beach. The dining choices always provided excellent service and food. My children enjoyed trying new foods!
Stayed 5 nights in Jul 2024

8/10 Good

Mark Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Jerome

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, always attentive to your needs
Stayed 7 nights in Jul 2024