Paloma Backwater Resorts

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Paloma Backwater Resorts

Interior entrance
Deluxe Double Room, 1 Queen Bed, Accessible, Lake View
Exterior
Deluxe Double Room, 1 Queen Bed, Accessible, Lake View | View from room
Front of property

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Spa
    Spa
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Kainakary.P.O, Alappuzha, Kuttanad Taluk, Kerala, 688501
  • Mullakkal Rajarajeswari Temple
    12 min drive
  • Ponnumthuruthu Island
    12 min drive
  • Perunthenaruvi Waterfall
    77 min drive

Room options

Deluxe Double Room, 1 Queen Bed, Accessible, Lake View

  • 46 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Alappuzha

Located in Alappuzha, Paloma Backwater Resorts is within a 15-minute drive of Revi Karunakaran Museum and Ambalapuzha Sree Krishna Temple. .This family-friendly hotel is 6.3 mi (10.2 km) from Chettikulangara Bhagavathy Temple and 6.3 mi (10.2 km) from Padanilam Parabrahma Temple.

What's nearby

  • Ambalapuzha Sree Krishna Temple - 11 min drive - 10.0 km
  • Mullakkal Rajarajeswari Temple - 12 min drive - 10.5 km
  • Alleppey Lighthouse - 13 min drive - 11.5 km
  • Alappuzha Beach - 35 min drive - 11.8 km
  • Edathua Church - 83 min drive - 18.0 km

Getting around

  • Alappuzha Station - 34 min drive
  • Cochin International Airport (COK) - 158 min drive

Restaurants

  • ‪Pai's Tea Shop,Alappuzha - ‬11 min drive
  • ‪Hotel Yuvaraj - ‬11 min drive
  • ‪Paddy Field Restaurant - ‬38 min drive
  • ‪Mini Kalpakavadi - ‬6 min drive
  • ‪Chukku Coffee Shop - ‬12 min drive

About this property

Paloma Backwater Resorts

Family-friendly hotel with a full-service spa and free breakfast
Paloma Backwater Resorts offers 35 accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

This Alappuzha hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and refrigerators can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as an outdoor pool, an indoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Things to do

  • Bike rentals
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge (on request)
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge (on request)

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 2000.0 per night
Cribs (infant beds) are not available

Important information

Optional extras

  • Rollaway bed fee: INR 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Paloma Backwater Resorts Resort Alappuzha
Paloma Backwater Resorts Resort
Paloma Backwater Resorts Alappuzha
Paloma Backwater s Alappuzha
Paloma Backwater Resorts Hotel
Paloma Backwater Resorts Kuttanad Taluk
Paloma Backwater Resorts Hotel Kuttanad Taluk

Paloma Backwater Resorts Reviews

Reviews

5.6
Rating 10 - Excellent. 1 out of 5 reviews" "
Rating 8 - Good. 1 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 0 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

6.8/10

Cleanliness

5.2/10

Staff & service

6.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

SRINIVASAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good start post COVID
Enjoyed our stay here. This was our first vacation post COVID. We made up for all that we missed because of COVID. Would recommend a good lake view room. Also take a stroll outside the resort along the river. Don't miss the speed boat ride, you will go through narrow river lanes and low bridges. There is a small jetty for speed boat and shikara within the property itself. Thanks for all the staff for making this memorable,
Stayed 2 nights in Jun 2022

8/10 Good

Renata

Liked: Cleanliness, property conditions & facilities, room comfort
Relaxing place with fabulous views
Great, luxurious place to stay. Beautiful views (but wish they'd clean the rubbish out of the water!). They also offered us a free boat ride on the first night which was fantastic. We stayed off peak so there weren't many people there and it was very quiet. Staff were great and the room we stayed in had excellent views of the lake. I only wish they served alcohol as it would have been nice to have a drink by the pool. The food was also excellent, although many of the things on the menu weren't available (again this is probably as many people weren't staying there so that is understandable). The place did not have much of an atmosphere and was far from things (but great if all you wanted to do was relax).
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Do NOT recommend
Booked this hotel for two nights during a birthday trip with my mother. The hotel is on a hard-to-access road, not easy to get to town. The website indicates they have amenities that do not exist (a curio shop, full service restaurant). The restaurant was barebones and the food seemed as if it may have been sitting for some time. There was little to do and because of the location it was not easy to get into town to go explore. Nothing on the website indicated the property did not serve alcohol. As it was a birthday celebration, we were hoping for a bit of wine to celebrate the dinner. We were disappointed upon arrival and decided to cut our reservation short. The front desk manager seemed understanding and agreed it was ok for us to stay only one night (of a two-night reservation) and said we could be refunded the second night given we determined this within hours of arriving. We confirmed this again in the morning when leaving. Since then, the hotel has ignored Orbitz's requests to confirm this so blocked the refund. They are simply not responding to multiple emails. They misrepresent information about their property and do not tell the truth to guests. I cannot recommend a stay at this hotel.
Stayed 2 nights in Dec 2017

2/10 Terrible

Rajesh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BUYER BEWARE
We stayed at this HIGHLY OVERRATED hotel in 2 rooms between December 18-20th 2017. The Hotels offers lousy service, lousy housekeeping, a third class restaurant with a dirty torn menu. The airconditioner in our room was leaking profusely and we had to place towel and bathmats on the floor to absorb the water. Early in the morning we were workers started maintenance work on the roof of nearby cottages. There is little or no lighting in the restaurant at night and mosquitoes and insects crawl all over the food. The hotel offers only fixed food menus served as buffets through Breakfast Lunch and Dinner there is no a la carte available for these meals. The food quality is bad. Justin the Manager / Steward in charge of the restaurant is frankly useless. His alternate Anup is a good man and tries to make the best of a horrible situation. The waitressing staff are untrained, tables are left dirty for long periods after guests have finished their meals. A complete and total waste of money. This Hotel (??) should be closed down and I intend to complain about the agency which accorded it Four Star rating. Hotels.com are equally responsible in featuring this hotel on its website, and this is the last time ever that I will book a hotel through Hotels.com.
Stayed 3 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
مايصلح للعائلات
المكان بعيد وغير مناسب للعائلات
Stayed 1 night in Dec 2018