Santa Ana Star Casino Hotel

3.0 star property

Photo gallery for Santa Ana Star Casino Hotel

Front of property
Free toiletries, hair dryer, towels, soap
Banquet hall
Fitness facility
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
54 Jemez Canyon Dam Rd, Bernalillo, NM, 87004
  • Santa Ana Star Casino
    ‪1 min walk‬
  • J&R Vintage Auto Museum
    ‪18 min walk‬
  • Santa Ana Star Center
    ‪11 min drive‬
  • Albuquerque, NM (ABQ-Albuquerque Intl. Sunport)
    ‪25 min drive‬

Room options

Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Luxury Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

Luxury Room, 2 Queen Beds, Accessible

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Bernalillo

When you stay at Santa Ana Star Casino Hotel in Bernalillo, you'll be in the historical district, just steps from Santa Ana Star Casino and 12 minutes by foot from Santa Ana Golf Club. .This hotel is 0.9 mi (1.5 km) from Coronado Historic Site and 1 mi (1.6 km) from J&R Vintage Auto Museum.

What's nearby

  • Santa Ana Star Casino - 1 min walk - 0.1 km
  • Santa Ana Golf Club - 12 min walk - 1.0 km
  • J&R Vintage Auto Museum - 18 min walk - 1.6 km
  • Santa Ana Star Center - 11 min drive - 12.8 km
  • Balloon Fiesta Park - 14 min drive - 19.0 km

Getting around

  • Alvarado Transportation Center - 22 min drive
  • Albuquerque International Sunport (ABQ) - 25 min drive

Restaurants

  • ‪Santa Ana Star Casino - ‬8 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬11 min walk
  • ‪Range Cafe - ‬5 min drive

About this property

Santa Ana Star Casino Hotel

Suburban hotel with 3 restaurants and 2 hot tubs
Santa Ana Star Casino Hotel offers 204 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 49-inch flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 hot tubs are on site along with an indoor pool.
Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Enjoy recreation amenities such as an indoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at The Original Mesa Grille, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Planning an event in Bernalillo? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 7 meeting rooms. Free self parking is available onsite.
The Original Mesa Grille - This family restaurant specializes in American cuisine and serves lunch and dinner.
Juniper Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Home Plate Bar G Grill - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Quezada - Cantina - This bar serves dinner only. Open daily.
Lounge 54 - Onsite bar. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Secured, covered valet parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Home Plate Bar G Grill
  • Juniper Steakhouse
  • Lounge 54
  • Quezada - Cantina
  • The Original Mesa Grille

Things to do

  • 2 hot tubs
  • Indoor pool
  • Shopping

Family friendly

  • Fenced pool
  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 7 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 24 2025 to March 17 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The property will be renovating from February 24 2025 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet (varies based on length of stay) plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Bernalillo
Santa Ana Star Casino
ta Ana Star Casino Bernalillo
Santa Ana Star Casino
Santa Ana Star Casino Hotel
Santa Ana Star Casino Hotel Hotel
Santa Ana Star Casino Hotel Adult Only
Santa Ana Star Casino Hotel Bernalillo
Santa Ana Star Casino Hotel Hotel Bernalillo

Santa Ana Star Casino Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2890 out of 3850 reviews
Rating 8 - Good. 590 out of 3850 reviews
Rating 6 - Okay. 195 out of 3850 reviews
Rating 4 - Poor. 83 out of 3850 reviews
Rating 2 - Terrible. 92 out of 3850 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Randal

Travelled with family
Liked: Cleanliness, staff & service
Limited choices in television channels. Cheap pre-packaged experience for a nice hotel. No not even offer coffee in the rooms, if your machines do not work. Nice large room, but a single little chair in corner that makes you feel like you are just being put in the corner.
Stayed 3 nights in Dec 2024

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, nice view from room and larger casino then anticipated with newer games.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Stayed 1 night in Dec 2024

10/10 Excellent

A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Antonia, Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice. Clean rooms, nice people at the desk and good food.
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Vada

Stayed 1 night in Dec 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here before and will again. It’s clean and convenient. The staff is always friendly. Check in/out is super easy and pleasant.
Stayed 3 nights in Dec 2024

2/10 Terrible

Michael

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The beds and pillows were both super uncomfortable, the staff was rude and there was no hot water for the shower. Would not recommend anyone staying here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Anita, ALCALDE

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice and knowledgeable. The room was very quiet and very comfortable, clean, very enjoyable.
Stayed 1 night in Dec 2024

8/10 Good

Isaiah

Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

8/10 Good

Lesley

Stayed 2 nights in Dec 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel through Albuquerque 4 - 5 per year and always stay here. It has beautiful rooms and plenty of food choices.
Stayed 1 night in Dec 2024

8/10 Good

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas stay
This is our second year taking our grandkids for Christmas and had the same issue with the shower. The shower takes about 20 minutes to get hot and it is annoying but other than that it is a nice place for kids
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prompt attention
Had a dog barking in the room next to us. Had to call front desk, and they addressed the situation straight away.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey Lynn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Stephanie, Brooksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been staying here for about 8 years when we come into town to visit family. We love the location and the price. Also like the size, not so big that you have to walk miles to get from one area to another. Love the parking lot security! We've seen the improvements over time and they are great. Now it's time to do some updates: room refreshes, hall carpeting replacement, and most of all, the plumbing because the past year we found the showers to be either scalding hot or icy, no in-between. Yes we've told them about it many times.
Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 1 night in Dec 2024

10/10 Excellent

Ramus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional rooms
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Tiffany

Stayed 2 nights in Nov 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming. Took our Christmas photo in their beautifully decorated lobby.
Stayed 1 night in Dec 2024