With a stay at Hotel & Spa Alfândega da Fé in Alfandega da Fe, you'll be in the mountains, and 11.3 mi (18.2 km) from Macedo de Cavaleiros Hospital and 11.6 mi (18.6 km) from Coronel Albino Pereira Lopo Municipal Museum of Archeology. .This spa hotel is 11.6 mi (18.6 km) from Macedo de Cavaleiros Municipal Market and 11.6 mi (18.6 km) from Macedo de Cavaleiros Cultural Center.
What's nearby
Macedo de Cavaleiros Hospital - 18 min drive - 18.3 km
Macedo de Cavaleiros Municipal Market - 19 min drive - 18.7 km
Albufeira do Azibo - 29 min drive - 22.2 km
Mirandela Roman Church - 37 min drive - 29.9 km
Duoro River - 68 min drive - 55.3 km
Getting around
Porto Airport (OPO) - 122 min drive
Restaurants
Restaurante O Bairral - 15 min drive
Alfândega Lounge Bar - 15 min drive
Pastelaria Pérola Doce - 15 min drive
São Sebastião - 15 min drive
Bar dos Bombeiros - 14 min drive
About this property
Hotel & Spa Alfândega da Fé
Hotel in Alfandega da Fe with 2 restaurants and a full-service spa
Hotel & Spa Alfândega da Fé offers 23 air-conditioned accommodations with hair dryers. Rooms open to balconies. 30-cm LCD televisions come with cable channels.
Bathrooms include bathtubs. This Alfandega da Fe hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Make yourself at home in one of the 23 air-conditioned rooms featuring LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and wedding services.
Enjoy international cuisine at Nordeste, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink at one of the 3 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 6:30 AM and 11 AM.
Nordeste - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Verandas do Nordeste - This restaurant specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
Estalagem - Onsite cocktail bar. Open daily.
Sabor - Onsite bar. Open daily.
Cerejao Caipi - Onsite bar. Open daily.
Room service (during limited hours) is available.
Languages
English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 6:30 AM–11 AM
2 restaurants and 2 coffee shops
3 bars/lounges
Room service available
Coffee/tea in a common area
Restaurants on site
Nordeste
Verandas do Nordeste
Estalagem
Sabor
Cerejao Caipi
Things to do
Arcade/games room
Bike rentals
Billiards/pool table
Canoeing
Fitness centre
Full-service spa
Hiking/biking trails
Indoor pool
Sauna
A hot tub
Steam room
Tennis
Family friendly
Arcade/games room
Cots/infant beds (surcharge)
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
ATM/banking services
Banquet hall
Lift
Front-desk safe
Library
Guest services
24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Wedding services
Business services
Business centre
A meeting room
Outdoors
Garden
Pool sunloungers
Rooftop terrace
Spa
Body treatments
Facials
Massages
Spa open daily
Turkish bath/hammam
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Fireplace in reception
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Cots/infant beds (surcharge)
Bathroom
Bath
Hairdryer
Private bathroom
Towels
Entertainment
30-cm LCD TV
TV channels
More
Phone
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 17.5 per day
Payment types
Important information
Optional extras
Crib (infant bed) fee: EUR 17.5 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
Pool access available from 9 AM to 9 PM
Property is also known as
Hotel Alfândega da Fé Alfandega da Fe
Hotel Alfândega da Fé
Alfândega da Fé
& Spa Alfandega Da Fe
Hotel & Spa Alfândega da Fé Hotel
Hotel & Spa Alfândega da Fé Alfandega da Fe
Hotel & Spa Alfândega da Fé Hotel Alfandega da Fe
Hotel & Spa Alfândega da Fé Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel facilities seem quite nice, just lack of service staff. However the room we were assigned on the 1st floor does not have Wifi. The young fellow was kind enough to change us to a room on the 3rd floor, which was ok for us although it lacks certain amenities. The worst thing happened was upon the check out. We made the reservation on Orbitz and prepaid the total amount on June 9th (~a month prior). When we check out, the reception lady asks us to pay again. We showed her Orbitz confirmation email and our credit card statement showing the charge but she insists that room was not paid. She doesn’t speak or understand any English and didn’t understand email in English either. Unfortunately no any other staff was around to help. We wasted at least half an hour and were behind our schedule. We travel 4 months each year and this is the first time that we encountered such a nightmare. Either Orbitz messed up or the hotel’s system did. Anyway, I hope this will never happen again!
Yigao
Stayed 1 night in Jul 2023
4/10 Poor
Tânia
3 Sept 2021
Liked: Room comfort
Tânia
Stayed 3 nights in Aug 2021
6/10 Okay
Verified traveller
Travelled with family
28 Feb 2020
Liked: Amenities
Disliked: Property conditions & facilities
I liked the general view, the sightseeing, the spa
I think the hotel needs some renewals, some things need to be cared like wood steps, carpets, etc etc
It´s a 4 star hotel almost 3 stars
Our room curtain was torn out showing absolute sloppiness, the wardrobe smells mold and the glass protecting the shower let all the shower water out risking trespassing the toilette door.
We dined there the food was normal but on the table cloth there was an insect calmly walking. Under the table cloth it was very dirty.
The spa was dirty and with sloppy air. The free hot tub was filled with dirty water with a sign saying "In maintenance". We've been there for three days and no one approached it.
The reception either in check in as in check out very unprofessional and not very kind.
The only thing good about the hotel is the surrounding landscape.
If the owners don't take care of this hotel very quickly it will become a place to forget.
Awful experience. Starting from the room, it’s clear that the maintenence doesn’t exist and the hotel overall maintenance stopped in time somewhere around 2008. The room was not clean, with insects, only one glass for two people (hotel policy according to the receptionist). The only upsides were the view and the bed. Early in the morning the shower water was dark brown, absolutely unacceptable for a 4-star. Also, the breakfast is not 4-star level, very basic with rude support by the staff. The outside pool is a illusion. The outside jacuzzis are paid for (10 euros per person per 30min). In general, not worthy of the price at all and I can say that I’ve stayed in lower star hotels and even hostels with better conditions.
It was a dissapontment. The spa is in very bad shape. The Outdoor pool is actualy not a pool, unfortunately because it could have saved the stay. The room balcony was not very clean. The gym is terríble. Breakfast very poor and there were Flora on the food.
And overal the hotel needs a renewal.
Verified traveller
Stayed 1 night in Jul 2018
6/10 Okay
Nuno
23 Jul 2018
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Vey nice hotel but bad management
The hotel is located in an amazing place and it is very nice. But it is missing a lot of details. All the towels, robes and blinds are in very poor condition. Missing amenities in the bathroom, water on the floor because of poor management. With all these problems and more little details, I still think this hotel deserves a visit
The hotel was very clean and the staff very helpful. The food was amazing flavorful and just the right portions. I had a really good massage there with hot rocks. They even gave me tea and cookies after the massage! I felt so pampered. The hotel is situated on top of a mountain and it was so beautiful to look at the stars while laying in bed, eating dinner or even in the pool. We also we're able to book the jacuzzi and watch the sunset. It was very romantic. The only thing that wasn't that great was the refrigerator in the room- it was on but didn't keep the food cool.
Amazing staff!! Always trying to make everyone feel welcome,and confortable! Great breakfast, with enouph offer for different diets.
Daniela
6/10 Okay
Al Ways Looking, Porto
11 Aug 2016
Liked: Cleanliness, room comfort
Amazing View
This hotel has so much potential. Sadly there is a lot to be desired too. The view is stunning but is that enough? The rooms are good, if a little old. Beds really comfortable too. But lost revenue in an empty mini-bar!
The staff are really friendly but appear totally untrained in all aspects of hotel duties, so are completely out of their depth.
The restaurant has the same lovely view but needs a chef and staff who can cope with more than 4 tables.
The bar (when open) needs to serve beer in beer glasses, porto-tonic in something bigger than the 125ml wine glass they used with us, and some ice would have been nice. The Staff need to be given some level of training.
Overall a beautiful building but with only 23 rooms and genuinely hopeless business acumen, I struggle to see how this place will survive much longer.
Lovely hotel with amazing mountain views in what seems to be the middle of nowhere. Perfect for nature lovers as there is a hiking trail that runs next to the property. Remote location may not be suitable for all but was just what we were looking for.