Quality Inn West Medical Center

2.5 star property

Photo gallery for Quality Inn West Medical Center

Lobby sitting area
Exterior
Lobby
Indoor pool, open 10:00 AM to 8:00 PM, pool loungers
Desk, blackout curtains, free WiFi, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

Map
1610 S. Coulter St., Amarillo, TX, 79106
  • Baptist St. Anthony's Health Care System
    ‪3 min walk‬
  • Northwest Texas Hospitals
    ‪6 min walk‬
  • Texas Tech University Health Sciences Center
    ‪10 min walk‬
  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Amarillo

With a stay at Quality Inn West Medical Center in Amarillo, you'll be in a shopping district, just a 3-minute walk from Baptist St. Anthony's Health Care System and 6 minutes by foot from Northwest Texas Hospitals. .This hotel is 0.5 mi (0.8 km) from Vibra Hospital of Amarillo and 0.5 mi (0.9 km) from Texas Tech University Health Sciences Center.

What's nearby

  • Baptist St. Anthony's Health Care System - 3 min walk - 0.3 km
  • Northwest Texas Hospitals - 6 min walk - 0.6 km
  • Texas Tech University Health Sciences Center - 10 min walk - 0.9 km
  • Amarillo Botanical Gardens - 16 min walk - 1.3 km
  • Westgate Mall - 3 min drive - 2.0 km

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 19 min drive

Restaurants

  • ‪Cafeteria & Grill - ‬12 min walk
  • ‪Slim Chickens - ‬3 min drive
  • ‪Joe Taco - ‬6 min walk
  • ‪Chick-fil-A - ‬4 min drive
  • ‪My Thai Restaurant - ‬12 min walk

About this property

Quality Inn West Medical Center

Hotel in Amarillo with free breakfast and a 24-hour front desk
Quality Inn West Medical Center offers 103 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool.

Children under 18 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 103 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and blackout drapes/curtains.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Medical Center
Best Western Medical Center Amarillo
Best Western Medical Center Inn
Best Western Medical Center Inn Amarillo
Quality Inn West Amarillo
Quality West Amarillo
Quality West Medical Center
Quality Inn West Medical Center Hotel
Quality Inn West Medical Center Amarillo
Quality Inn West Medical Center Hotel Amarillo

Quality Inn West Medical Center Reviews

Reviews

6.0
Rating 10 - Excellent. 207 out of 1058 reviews
Rating 8 - Good. 229 out of 1058 reviews
Rating 6 - Okay. 207 out of 1058 reviews
Rating 4 - Poor. 165 out of 1058 reviews
Rating 2 - Terrible. 250 out of 1058 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

10/10 Excellent

Domenik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is so helpful and friendly. Thank you Michelle for helping me get through the long and awful ordeal!
Stayed 1 night in Dec 2024

2/10 Terrible

FELECIA

Travelled with family and small children, Business traveller
Disliked: Amenities
It had bed bugs and the sheets were dirty with stains .. The next door person had company running in and out all night til anout 6a . They wete loud ot was a horrible stay i would never tell nobody to.come there
Stayed 1 night in Dec 2024

2/10 Terrible

MOI HONG

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I ever stayed. I booked 3 rooms for my family and all 3 were not cleaned up and prep for stay. Stained coffee maker and microwave. TV no picture. Beds were not made. Sheets appeared preused and not washed, crumpled and with hair and some dirt, some stained spots on them. Dirty hand tower in the middle of bathtub. No toiletries inside the bathrooms. Blankets were old and thin for the weather and some without a protective sheet underneath it. Manager was not around. Receptionist couldn't help much. Since it was late at 11:30pm and I have already paid online through Expedia for the 3 non-refundable rooms, we have to do a quick room clean up ourselves and slept with our winter jackets on and without taking any shower.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
The shower was draining slow. The room had dog food in the floor. The vanity light didn't work. If it weren't for the pleasant check in, the stay would have been awful.
Stayed 1 night in Dec 2024

8/10 Good

Nicosha

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean in it was quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

uemuet

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I got it, i was the only gueat at christmas eve, But that should not keep back fro serving breakfast The rooms need a good clean up Dont help that pool is i side and the hallway smells like chloride
Stayed 1 night in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

8/10 Good

Jonathan

Travelled with family, Travelled with family and small children
It was fair enough for the occasion
Stayed 1 night in Dec 2024

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Okay stay
The rooms were pretty good for the price, but were obviously a bit old and run down. I rented two rooms to accommodate my whole family and one of the rooms initially was boarded up and inaccessible. They had to assign a different room, which was a bit awkward. I got a good night’s sleep and a passable continental breakfast. Nothing too exciting, but passable.
Stayed 1 night in Dec 2024

4/10 Poor

Deepak

Disliked: Cleanliness, staff & service, property conditions & facilities
Bedding was dirty
Stayed 1 night in Dec 2024

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The booked to a room under construction. I couldn’t stay. This is Christmas travel so all the other hotels were booked. I had no place to stay. I had to go to another town and pay triple the cost for the hotel. Never will stay at the brands chains again. Absolutely horrible.
Stayed 1 night in Dec 2024

4/10 Poor

Andera

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Ok so you get what you get for the price. It's a place to sleep with a bathroom. Heater works really well. Pretty clean in the rooms. The staff at the front desk was friendly It smelled like cow manure due to being close to a feed lot. But we couldn't smell it in the rooms. Not very secure on the outside the door doesn't have key card entrance anyone can walk in. Doors to the rooms are hard to open due to settling of the building, and doors don't open the first or 3rd time you try to use your card even though the light turns green. One of the rooms the door kept locking open.
Stayed 1 night in Dec 2024

6/10 Okay

Isabelle

Stayed 2 nights in Nov 2024

6/10 Okay

Joseph

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
First room had a maintenance issue that housekeeping should have noticed. Front desk was friendly and helpful and got us moved to a different room.
Stayed 1 night in Dec 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great parking
Stayed 1 night in Dec 2024

10/10 Excellent

Larry

Stayed 2 nights in Nov 2024

2/10 Terrible

Viana

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was old and dirty
Stayed 1 night in Dec 2024

8/10 Good

Julie, Aledo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean
Stayed 1 night in Nov 2024

2/10 Terrible

Hannah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very dirty, no toilet paper/tissues and the door would not close completely. Very run down.
Stayed 2 nights in Nov 2024

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking
Stayed 1 night in Oct 2024

2/10 Terrible

Colleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again!!!
This room was horrible! There were live and dead bugs in the bathroom, a greasy arm print on the mirror by the front door, looked like somebody’s been playing on the bed after it was made. I had stayed there about 25 years ago. Looks exactly the same as it did then. The carpet was disgusting and the mattresses were sagging , we got a room with two queen beds. I went to the front to ask for a handicap accessible room & while I was standing there, the girl at the counter, answered the phone and gave the only room available away while I was right in front of her waiting.
Stayed 1 night in Nov 2024

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is very run down & in need of renovation. I was not able to use the shower due to the showerhead being broken. This was reported to the maintenance staff, who agreed to take care of it. I stayed only 1 night so don't know if it was.
Stayed 1 night in Oct 2024

8/10 Good

Gerald

Stayed 1 night in Oct 2024

2/10 Terrible

Megan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t horrible but definitely not great. The people above me were constantly making noise to where I got no sleep. The area felt scratch and unsafe to me. I ended up cancelling aft the first day to find a better and safe area to stay.
Stayed 4 nights in Oct 2024