I stayed here for one night only. We had a very late check in due to delayed flight and when I made the reservation, I, by mistake, did not include my daughter. But Mr Salaman al-Masri, the night front desk agent, instead of makining a big deal out of it because it cost more money fr 3 people, actually carried our luggage to our room and also to make sure that the double beds are going to be ok for 3 people. This was an "outstanding customer service" in my book, He also made sure that all 3 of us gets our breakfast and not just 2 people. I was very impressed with Mr Salman Masri's customer service.
Apart from that, this hotel is pretty far from the airport. The room is very nice and comfortable. There are some eateries nearby.
I shall definstely stay here again .