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Best Western Plus Travel Inn Hotel

4.0 star property

Photo gallery for Best Western Plus Travel Inn Hotel

BBQ/picnic Area
Property preview
Reception
Meeting facility
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

View map
Cnr Grattan and Drummond Streets, Carlton, VIC, 3053
  • University of Melbourne
    ‪7 min walk‬
  • Princess Theatre
    ‪14 min walk‬
  • Queen Victoria Market
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 Queen Bed, Non Smoking (Walk-in Shower)

9.0 out of 10
Wonderful
(28 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

Deluxe Room, 1 King Bed, Non Smoking (Walk-in Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking (Larger Room)

Executive Room, Multiple Beds, Non Smoking (Larger Room)

Executive Room, Multiple Beds, Non Smoking (Larger Room)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 King Bed, Non Smoking (Walk-in Shower;Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

Deluxe Room, Multiple Beds, Non Smoking (Walk-in Shower)

9.2 out of 10
Wonderful
(16 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

Standard Apartment, Multiple Beds, Non Smoking, Microwave (Walk-in Shower)

8.0 out of 10
Very good
(4 reviews)
  • 38 sq m
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

Executive Room, 1 Queen Bed, Non Smoking (Walk-in Shower;Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Melbourne

With a stay at Best Western Plus Travel Inn Hotel, you'll be centrally located in Melbourne, steps from Lygon Street and within a 5-minute walk of University of Melbourne. .This hotel is 0.9 mi (1.5 km) from Queen Victoria Market and 1 mi (1.6 km) from St. Vincent's Hospital.

What's nearby

  • University of Melbourne - 7 min walk - 0.6 km
  • Princess Theatre - 14 min walk - 1.2 km
  • Queen Victoria Market - 15 min walk - 1.3 km
  • Melbourne Cricket Ground - 4 min drive - 2.7 km
  • Rod Laver Arena - 4 min drive - 2.7 km

Getting around

  • Essendon Station - 10 min drive
  • Melbourne Central Station - 17 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Good Measure - ‬2 min walk
  • ‪Cairo Nights Restaurant & Bar - ‬2 min walk
  • ‪La Spaghettata - ‬2 min walk
  • ‪Papa Gino's - ‬2 min walk
  • ‪Johnny, Vince & Sam’s - ‬2 min walk

About this property

Best Western Plus Travel Inn Hotel

Hotel with an outdoor pool, steps from Lygon Street
Best Western Plus Travel Inn Hotel offers 100 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 80-cm LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 100 guestrooms featuring refrigerators and LCD televisions. Digital television is provided for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Planning an event in Melbourne? This hotel has 797 square feet (74 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:30 AM and 9:30 AM.
Best Western Plus Travel Inn Hotel has a restaurant serving breakfast and dinner.

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Secured parking on site (AUD 30 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:30 AM to 9:30 AM on weekends; AUD 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (797 square foot of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 80-cm LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 35
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 10 per night
Cribs (infant beds) are available for AUD 10.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately AUD 35 per person
  • Airport shuttle fee: AUD 65 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: AUD 30.00 per night (in/out privileges)
  • Early check-in fee: AUD 35 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 10 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Best Western Plus Travel Carlton
Best Western Plus Travel Inn Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Plus Travel Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel
Best Western Plus Travel Inn Hotel Carlton
Best Western Plus Travel Inn Hotel Hotel Carlton

Best Western Plus Travel Inn Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 1001 reviews
Rating 8 - Good. 425 out of 1001 reviews
Rating 6 - Okay. 107 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the city and Museum, small but good size room for three of us staying with comfortable beds. 24 hour access was great. Hotel was happy to store our luggage when we checked out.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service
Great place for price. Will use again for sure.
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 1 night in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Highly recommended
Stayed 2 nights in Jun 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, friendly and homely. Will stay again,
Stayed 1 night in Jun 2025

10/10 Excellent

Kym

Stayed 1 night in May 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In a quiet area but just around the corner from exceptional diniing
Stayed 1 night in Jun 2025

8/10 Good

Helen

Stayed 1 night in May 2025

8/10 Good

Graeme

Liked: Staff & service
Ok
Stayed 1 night in Jun 2025

8/10 Good

Michael

Stayed 2 nights in May 2025

8/10 Good

Michael

Liked: Cleanliness
Excellent location, pleasant and comfortable room
Stayed 4 nights in May 2025

6/10 Okay

Rosemarie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Very basic hotel, definitely not disabled friendly, lift is barely wide enough to allow a small wheelchair to enter, hallways are extremely narrow. TV viewing is limited with no access to streaming Chanel’s and some free to air channels. Parking garage is very dark, tight and a lot of spaces are on an angle, it is also the only accessible entry for wheelchairs as there is no ramp to the building.
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay
Stayed 1 night in Apr 2025

8/10 Good

Adrienne

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to everything.
Stayed 2 nights in May 2025

2/10 Terrible

Jessica

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Genuinely horrified by my experience here. At 3:30 in the morning on our first night I was woken to a strange elderly man in only his underwear in our room, entering the side door to where my kids were sleeping. We forced him out and called the front desk who apparently came to deal with him and then… nothing. We called again to discuss the situation and spoke with an antagonistic man who provided no solutions, told us the doors don’t lock properly as if it was a feature, and then told us there were no security cameras in the hallways to check how the man got in. Our safety concerns were brushed off multiple times over our two-night stay by different staff, who also let us know there was no management on weekends so they couldn’t do anything regarding our booking. Unfortunately we couldn’t afford another hotel out of pocket for the amount of people in our family at such a late time so we ended up having to sleep with the door barricaded. I genuinely hope my corporate complaint is heeded and changes are made to ensure guest safety, but I’ll never be back.
Stayed 2 nights in May 2025

10/10 Excellent

Kirrily

Travelled with partner
Liked: Amenities
Excellent facilities… easy access, central to everywhere we needed to visit in Carlton… quiet, clean, comfy king sized bed… polite and friendly front staff… easy check in / out…
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the way I was spoken to by staff member when checking out
Stayed 1 night in May 2025

6/10 Okay

Les

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, except the amount of space in bathroom. Thank you.
Stayed 1 night in May 2025

10/10 Excellent

Howard

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I left my pillow behind and they were more than happy to post it back to me.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent, close to city and great restaurants

Stayed 2 nights in May 2025

10/10 Excellent

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Apr 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025