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Standard Room

Standard Room

  • 20 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Double Bed with Sofa bed, Ground Floor

Family Room, 1 Double Bed with Sofa bed, Ground Floor

Family Room, 1 Double Bed with Sofa bed, Ground Floor

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

  • 15 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed

Luxury Penthouse, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

Standard (Twin Room)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Penthouse, 1 King Bed

Penthouse, 1 King Bed

Penthouse, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 23 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

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Building design

Sonder Park House

  • Free WiFi
  • Air conditioning
  • Outdoor space
  • Extra beds/cots
4.1 out of 5, Very good, (574)
The price is NZ$517
for 1 room
includes taxes & fees
28 Mar - 29 Mar
Sonder Park House

About the area

Amsterdam

With a stay at Grand Hotel Downtown, you'll be centrally located in Amsterdam, within a 10-minute walk of Foodhallen and Leidseplein. .This hotel is 0.7 mi (1.1 km) from Van Gogh Museum and 0.7 mi (1.2 km) from Rijksmuseum.

What's nearby

  • Leidseplein - 9 min walk - 0.8 km
  • Van Gogh Museum - 13 min walk - 1.1 km
  • Rijksmuseum - 15 min walk - 1.3 km
  • Anne Frank House - 19 min walk - 1.6 km
  • Heineken Experience - 2 min drive - 1.7 km

Getting around

  • Bilderdijkstraat Stop (7) - 3 min walk
  • Rokin Station - 19 min walk
  • Amsterdam Airport Schiphol (AMS) - 24 min drive

Restaurants

  • ‪L'Affiche - ‬3 min walk
  • ‪Peruvian Cuisine NL - ‬2 min walk
  • ‪De Italiaan - ‬3 min walk
  • ‪Café Bosco - ‬1 min walk
  • ‪Kazik - ‬2 min walk

About this property

Grand Hotel Downtown

Central hotel with a 24-hour front desk connected to the convention center in Amsterdam
Grand Hotel Downtown offers 46 accommodations with minibars (stocked with some free items) and minibars. 42-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 46 guestrooms featuring minibars (stocked with some free items) and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite from the snack bar/deli serving guests of Grand Hotel Downtown. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

Arabic, Dutch, English, French, Hindi, Italian, Latvian, Norwegian, Russian, Slovak, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 40 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 15.00 for adults and EUR 7.50 for children

Things to do

  • Bike rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (some items)

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 29

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 29

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property will place a credit card authorization for the total amount of the reservation for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15.00 for adults and EUR 7.50 for children
  • Self parking fee: EUR 40 per night (in/out privileges)
  • Early check-in fee: EUR 29 (subject to availability)
  • Late check-out fee: EUR 29 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Grand Downtown Amsterdam
Grand Hotel Downtown
Grand Hotel Downtown Amsterdam
Grand Downtown
Grand Hotel Downtown Hotel
Grand Hotel Downtown Amsterdam
Grand Hotel Downtown Hotel Amsterdam

Grand Hotel Downtown Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 415 out of 1004 reviews
Rating 8 - Good. 355 out of 1004 reviews
Rating 6 - Okay. 138 out of 1004 reviews
Rating 4 - Poor. 62 out of 1004 reviews
Rating 2 - Terrible. 34 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gemma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall great stay; Easy and efficient check in. Room was very clean and comfortable. Great location in area.
Stayed 1 night in Dec 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient to stay here. Amsterdam central is walking distance, public transportation is next to the hotel, staff is willing to help you get around the city in the public transportation. Comfortable beds, hotel is fancy, at an affordable price.
Stayed 2 nights in Dec 2024

2/10 Terrible

Maxim

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Michelle

Liked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

tarek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accommodation
Stayed 8 nights in Nov 2024

8/10 Good

Nilda

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was very warm, so much that i dont believe the AC was working.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mikhail

Stayed 3 nights in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY HETE
Just wow the room was lovely and in a great location staff where welcoming but respected privacy couldn’t ask for more
Stayed 3 nights in Oct 2024

6/10 Okay

Mignon

Disliked: Amenities
The room was what I expected. The room was clean and seemed newly renovated. It was a little loud at night and could hear other doors in the hallway slamming. The hair dryer didn’t work which was annoying but not a huge deal. The location was relatively close to public transit.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

4/10 Poor

Salah

Travelled with group
Service was bad, bathroom had a problem
Stayed 4 nights in Oct 2024

8/10 Good

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room. Though the beds and pillows were very soft and didn't give us a great night's sleep. That's just personal preference though
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
You get what you pay for
Small rooms and very average cleanliness - many details overlooked, like washing the baseboards, cleaning the hot water kettle, and no ridge between shower & rest of the bathroom, so the whole bathroom gets wet. Otherwise the location and service are great, just a reminder you get what you pay for.
Stayed 3 nights in Oct 2024

6/10 Okay

Oliver John

Liked: Staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Martin

Stayed 1 night in Sep 2024

4/10 Poor

vincent

Disliked: Staff & service, property conditions & facilities
We thought the quality of the room, the location and the service would be beter given the price - overall we were disappointed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really the most amazing part of this hotel. We had some travel problems arise and they were so helpful! Also the room was large which allowed us to spread out. The bathroom was small and the lighting was poor. We were on the ground floor with a park outside the window so we didn’t want to open the curtains much. The room was not the room in the picture when we made the reservation… no balcony, no great view, not as new looking but we loved the location and the staff and had an enjoyable stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Afifa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Staff were very accommodating and walking distance to Van Gogh museum
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was a highly rated hotel, but it was a lackluster experience. The walls were super thin and you could hear the neighbors on both sides, the room itself was dirty with cobwebs and dirt. Was expecting more based on the price and photos. Thankfully the location was in a great area with restaurants, transportation, and ease of walking places. Overall not an awful place, but I would ease on the side of caution if you are looking at this place for a stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kimberly

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Alfie

Travelled with family
Disliked: Property conditions & facilities, room comfort
The room was dirty, I told the manager and was told I would get a refund if I checked out a day early as I wanted another hotel and to refund me for my parking but never received anything. They are avoiding my calls and messages. Very poor service and I got scammed out of my refund. Very disappointed
Stayed 3 nights in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room did not look like the picture and we were in the farthest corner, however it was clean and did suit our needs. We appreciated the staff at checkin & checkout was also good. The area outside, as with most of the city area was a bit dirty. It was convenient to Vondel Park and some of the attractions so we were happy to be in the area despite the street cleanliness.
Stayed 3 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Grand Hotel. The tram made the hotel so easy to access from anywhere in the city. The room was great and view from the penthouse was amazing! Staff were very accommodating and sorted out a cot etc for our baby. We’d love to be back!
Stayed 1 night in Aug 2024