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Van der Valk Amsterdam Amstel

4.0 star property

Photo gallery for Van der Valk Amsterdam Amstel

Front of property - evening/night
Terrace/patio
Front of property
Penthouse Suite (South)
Comfort Triple Room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Gym
  • Room service
  • Laundry
  • Bar

Explore the area

Map
Joan Muyskenweg 20, Amsterdam, 1096CJ
  • Ziggo Dome
    ‪5 min drive‬
  • RAI Exhibition and Congress Centre
    ‪5 min drive‬
  • Johan Cruyff Arena
    ‪6 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

View all photos for Penthouse Suite (North)

Penthouse Suite (North)

Penthouse Suite (North)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse Suite (South)

Penthouse Suite (South)

Penthouse Suite (South)

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 38 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room

Business Room

Business Room

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Room, Accessible

Minibar, in-room safe, desk, laptop workspace

Comfort Room, Accessible

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Triple Room

Comfort Triple Room

Comfort Triple Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Comfort Room

Minibar, in-room safe, desk, laptop workspace

Comfort Room

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom)

Comfort Room, Ensuite (Open Bathroom)

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Van der Valk Hotel Amsterdam Zuidas

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (393)
The price is NZ$453
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Van der Valk Hotel Amsterdam Zuidas

About the area

Amsterdam

Located in Amsterdam (Amsterdam East), Van der Valk Amsterdam Amstel is within a 5-minute drive of Ziggo Dome and RAI Exhibition and Congress Centre. .This eco-certified hotel is 2.6 mi (4.2 km) from Johan Cruyff Arena and 2.8 mi (4.5 km) from Rijksmuseum.

What's nearby

  • Ziggo Dome - 5 min drive
  • RAI Exhibition and Congress Centre - 5 min drive
  • Rijksmuseum - 6 min drive
  • Johan Cruyff Arena - 6 min drive
  • Dam Square - 10 min drive

Getting around

  • Amsterdam RAI Station - 3 min drive
  • Overamstel Station - 8 min walk
  • Amsterdam Airport Schiphol (AMS) - 19 min drive

Restaurants

  • ‪Metrostation Spaklerweg - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪L'Osteria Amsterdam - ‬16 min walk
  • ‪Thuis aan de Amstel - ‬12 min walk
  • ‪Bar Moqum - ‬1 min walk

About this property

Van der Valk Amsterdam Amstel

Riverfront Amsterdam hotel in Amsterdam East with 2 restaurants
Van der Valk Amsterdam Amstel offers 206 air-conditioned accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Amsterdam hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Wellness de Tropen. Services include facials and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 206 air-conditioned rooms featuring minibars and espresso makers. 43-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, bicycle tour information, and bike storage.
Enjoy international cuisine at Restaurant Amstelle, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Amsterdam? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 12 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Restaurant Amstelle - This restaurant specializes in international cuisine and serves lunch and dinner. A children's menu is available.
Buffet 't IJ - This buffet restaurant specializes in international cuisine and serves breakfast only. Open daily.
Bar Moqum - This bar specializes in international cuisine and serves dinner and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (EUR 25 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:30 AM on weekends: EUR 24.50 for adults and EUR 12.25 for children
  • 2 restaurants
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant Amstelle
  • Buffet 't IJ
  • Bar Moqum

Things to do

  • Bike rentals
  • Bike tour information
  • Bike parking
  • Bike storage
  • Electric bike charging stations
  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (4036 square feet)
  • Meeting rooms - 12

Spa

  • Body treatments
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • Low-height worktop and sink
  • Raised toilet seat
  • Tile flooring in public areas
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Double-glazed windows
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Per property policy, groups of guests under 18 years old are not allowed to stay at this property, except for families with children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 250 per accommodation, per stay
  • An effective city/local tax rate of 12.50 percent will be charged

We have included all charges provided to us by the property.

The listed deposit applies to bookings in the Suite, Family Suite, Junior Suite, Penthouse Suite (North), and Penthouse Suite (South). There is no deposit for all other room types.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 for adults and EUR 12.25 for children
  • Covered self parking fee: EUR 25 per night
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Van der Valk Hotel
Van der Valk Amsterdam-Amstel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Hotel
Van der Valk Hotel Amsterdam Amstel
Van der Valk Amsterdam Amstel Amsterdam
Van der Valk Amsterdam Amstel Hotel Amsterdam

Van der Valk Amsterdam Amstel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 720 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 23 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay, its a beautiful property
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Downingtown

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Travelled with partner
Everyone there was friendly and helpful! It was perfect!
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Stayed 1 night in Nov 2024

10/10 Excellent

Moses

Stayed 2 nights in Oct 2024

10/10 Excellent

Yurii

Liked: Cleanliness
Wonderful place
Stayed 4 nights in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

rafael

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

will

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Ramone, Orlando

Travelled with partner
Liked: Amenities
Great
Stayed 2 nights in Oct 2024

10/10 Excellent

Ma Cristina De Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was breathtaking and loved the bed. Just not a fan of the vanity kit which include 2 cotton and cotton buds….
Stayed 2 nights in Oct 2024

10/10 Excellent

Sujit

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable up market hotel
Lovely clean hotel. Great friendly and helpful staff every time I've visited. Very close to Overamstel metro station. Good views from the upper floors. Spa is nice, would prefer hot tubs over the pool which can be a little cold at times.
Stayed 3 nights in Sep 2024

8/10 Good

Ferenc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Franchesca

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay
Stayed 3 nights in Sep 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, lovely staff, good breakfast. Very clean rooms. Dinner menu not to my taste but thats a personal choice, others may like that type of food. The free sauna facilities was fabulous as was the outdoor pool with jacuzzi and jet stream buttons.
Stayed 3 nights in Sep 2024

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, fantastic view, great rooms, tasty breakfast buffet!
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was miserably hot and sticky. We hardly slept, having to lay on top of covers for 3 straight nights. Made at least 2 requests to address the AC temp, but nothing they did resulted in a cooler room. Other than that, we enjoyed the property and location. Really close to train station. Nice onsite bar.
Stayed 3 nights in Aug 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 hotel. Second time staying here. Rooms are spacious and stunning decor (altho some wear and tear in the rooms). The jet bath is incredible! The breakfast buffet is also great, lots of choices depending on what you fancy. I do think some of the food could be seasoned better but still good. The train station is a 5 minute walk from the hotel so easy connections to central Amsterdam and other places. Room service pizza is quick and delicious. All in all a fabulous stay and would recommend for couples looking for a romantic getaway and want some peace and quiet but still within distance to the sites!
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Avoid to stay this hotel if you expected a 4 start
My experience at this hotel was extremely disappointing. If it were a 2 star hotel, I might have understood, but this establishment is far from deserving four stars. The hospitality, the quality of the staff—none of it met the standards one would expect from a 4star hotel. This experience reminded me that stars are not just about having facilities. The mineral water provided in the room could not be opened without a bottle opener, yet no opener was provided. When I inquired at the front desk, I was told that they often forget to place them in the rooms due to the high number of rooms, but at that moment, they had none available. As a result, I tried to open the bottle by other means and ended up injuring myself. The staff were unhelpful and lacked any motivation. They did not assist with our luggage, even though we were struggling with back pain. The prices were set high, but the service did not match the cost. Furthermore, the location is far from the central area, and while the proximity to the subway station is highlighted as a plus, the station leading to the city center was closed, forcing us to rely on taxis. Waiting for a taxi took a long time, making it inconvenient for both business and leisure. I chose this hotel because of the advertised sauna and spa, but found only one small, overcrowded sauna in operation. The so-called heated pool was outdoors and too cold to use. Here’s a piece of advice: Always read reviews starting with the negative ones.
Stayed 5 nights in Aug 2024

4/10 Poor

Craig

Disliked: Staff & service, amenities
A really disappointing stay at a hotel I’ve stayed at several times before and never had issues. Long queue to check in due to there not being enough staff. I informed reception my wife was allergic to feathers and they assured me the room contained no feathers. When we got to the room, two of the four pillows contained feathers as did the cushion on the armchair. We called reception to get them removed and replaced immediately but were just on hold for the minutes before someone hung up! Tried contacting reception via WhatsApp and they got back to us eventually. Someone removed the pillows/cushions and have us one strange pillow to replace them. We asked for another but were told there were no other pillows on the property which was bizarre. Nobody bothered to check on the welfare of my wife who had been exposed to feathers. Robe and slippers no longer provided - have to pay extra to rent those now! Went to the spa and two of the steam rooms weren’t working properly. On checkout the receptionist asked how my stay was to which I replied it was ‘OK’ but she didn’t probe to find out why it wasn’t excellent which seems quite a basic requirement. Overall extremely disappointing/dangerous and we won’t be staying here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024