It is a convenient location like the reviews say! We were excited when we got there, but we didn't feel the staff were pleasant or warm when we arrived. It felt more like we were a problem to them because they had to work on checking us in. They weren't entirely rude, but you could tell they weren't happy to help. Our first room, was upstairs on the 4th floor. As soon as we walked in it smelled BAD. We don't know what it was but we suspected it was mold - being that the roof is directly above its ceiling. Called the front desk and she noted she's busy with a guest and doesn't know when she can come - really sounded like she didn't want to bother. While we waited, we sat there googling about this hotel and sure enough there were Google reviews which said AVOID the 4th floor! Thankfully the staff came after 15 minutes and claimed they couldn't smell anything, though the smell was VERY evident. We were happy to have been given a room downstairs (last one available) on the ground floor. We could tell it hasn't been vacuumed during the 3 days we were there, but at least we got room service, and we didn't have to bother the staff for anything. We got through it and moved on to the next part of our trip. It was a disappointing experience.