The GM was a sweetheart andvery nice and accommodating, but she can only work with what she is given. We stayed 5 nights - too long! There was a problem EVERY day. The only elevator broken. Our room had not been cleaned when we checked in. There were urine stains in & on the toilet, there was a layer of dust on the microwave and mini fridge, trash on the floor and behind the fridge, greasy smudges on the mirrors behind the beds, toilet stopped up- twice, key card didn’t work3 evenings when we returned- our room was on the second floor at the complete opposite end of the hall from the elevator. A key card that did not work was very inconvenient and annoying.Water in bath tub “ streamed”, if turned off hard enough to stop the stream, the knob was VERY difficult to turn back on. The location is horriblle