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Casa Encantada by Porta Hotels

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Encantada by Porta Hotels

Outdoor pool, open 7:00 AM to 7:00 PM, pool loungers
Junior Studio Suite
Porch
24-inch TV with cable channels
Junior Studio Suite | Balcony

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
9a Calle Poniente Esquina #1, Antigua Guatemala, Sacatepequez
  • San Jose el Viejo Ruins
    1 min walk
  • Central Park
    6 min walk
  • Museo del Hermano Pedro
    6 min walk
  • Guatemala City (GUA-La Aurora Intl.)
    73 min drive

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is NZ$306
for 1 night
includes taxes & fees
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About the area

Antigua Guatemala

With a stay at Casa Encantada by Porta Hotels, you'll be centrally located in Antigua Guatemala, within a 5-minute drive of Central Park and Casa Santo Domingo Museum. .This family-friendly bed & breakfast is 0.1 mi (0.1 km) from San Jose el Viejo Ruins and 0.3 mi (0.5 km) from El Fotografo Gallery.
View more B&B in Antigua GuatemalaOpens in a new window

What's nearby

  • Central Park - 6 min walk - 0.5 km
  • Antigua Guatemala Cathedral - 7 min walk - 0.7 km
  • Santa Catalina Arch - 10 min walk - 0.9 km
  • Antigua Market - 13 min walk - 1.1 km
  • Casa Santo Domingo Museum - 15 min walk - 1.3 km

Getting around

  • La Aurora Intl. Airport (GUA) - 73 min drive

Restaurants

  • ‪Samsara - ‬7 min walk
  • ‪Reilly's Irish Tavern - ‬4 min walk
  • ‪Hector’s Bistro - ‬6 min walk
  • ‪Artista De Cafe - ‬1 min walk
  • ‪Monoloco - ‬5 min walk

About this property

Casa Encantada by Porta Hotels

Family-friendly bed & breakfast with spa services and a 24-hour front desk
Casa Encantada by Porta Hotels offers 10 accommodations with safes and bathrobes. Each accommodation is individually decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Cable television is provided.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the bed & breakfast include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
Make yourself at home in one of the 10 individually decorated guestrooms. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this bed & breakfast include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the bed & breakfast's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours).
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Casa Encantada by Porta Hotels has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free off-site parking
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • High chair
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Couples treatment room(s)
  • Manicures and pedicures

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 24-inch TV
  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Toaster

More

  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Iron/ironing board (on request)
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Casa Encantada
Casa Encantada Antigua Guatemala
Casa Encantada Hotel
Casa Encantada Hotel Antigua Guatemala
Casa Encantada B&B Antigua Guatemala
Casa Encantada
Casa Encantada by Porta Hotels Bed & breakfast
Casa Encantada by Porta Hotels Antigua Guatemala
Casa Encantada by Porta Hotels Bed & breakfast Antigua Guatemala

Casa Encantada by Porta Hotels Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 404 reviews" "
Rating 8 - Good. 72 out of 404 reviews" "
Rating 6 - Okay. 20 out of 404 reviews" "
Rating 4 - Poor. 7 out of 404 reviews" "
Rating 2 - Terrible. 2 out of 404 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Idit

Liked: Property conditions & facilities
Amazing staff and beautiful accommodations
Stayed 6 nights in Jul 2024

10/10 Excellent

Frances

Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, great property
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stepping stones over water!
Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.
Stayed 1 night in May 2024

10/10 Excellent

Sarita, PEMBROKE PINES

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very nice and pleasant. Staff went out their way to make your stay memorable. My room had everything you need, clean and a/c equipped. It’s worth staying at this hotel.
Stayed 3 nights in Jun 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
El hotel es súper pequeño, las habitaciones también, un poco incómodas y nada ventiladas. El desayuno espectacular en la terraza. El hotel es bonito pero no es cómodo.
Stayed 2 nights in May 2024

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!
Stayed 3 nights in May 2024

2/10 Terrible

Adriana

Disliked: Staff & service
They did not have my reservation at all. There was confusion at check in. Big inconvenience
Stayed 4 nights in Apr 2024

8/10 Good

Darlyn, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bien bonito pero recomiendo que tengan aire en todas las habitaciones. El personal fue muy amable y nos movió a la única habitación con A/c porque nuestra habitación parecía Sauna no tenía mucha ventilación
Stayed 1 night in May 2024

8/10 Good

Alfonso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good!
Stayed 2 nights in May 2024

8/10 Good

Alison, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service
I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Emanuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing i did not like was there was no A/C in the room i stood in nor was there a screen to keep out bugs if i opened the window for fresh air at night. But with that being said the people on the property where very helpful, kind and the food was great and prices were good. its a very personal type of place to stay no big crowds and central to many things to do i would highly recommend staying as well as staying here again if i ever go back to Antigua.
Stayed 3 nights in Apr 2024

8/10 Good

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice boutique hotel! Great staff and breakfast. Room was very nice, but a little warm during the day. Loved our stay!
Stayed 1 night in Apr 2024

8/10 Good

Jared

Stayed 2 nights in Apr 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and we could walk to the bars and restaurants that we wanted to go to. The hotel's parking lot was a block away and very easy to get to. The parking lot had security, so you knew your car would be safe. The staff was friendly and very helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A GEM IN ANTIGUA
Un Hotel muy bien situado, con una decoracion hermosa. Los cuartos son un poco chicos pero lo Compensan con la amabilidad y sonrisas del personal . Nos encanto el hotel, super recommendado. Ademas de las ventajas de poder visitar sus 2 hoteles hermanos que som precios.
Stayed 1 night in Mar 2024

10/10 Excellent

Nahum, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is excellent except internet
Stayed 1 night in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute small property.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, intimate hotel. Lovely rooftop breakfast, nicely appointed rooms
Stayed 2 nights in Feb 2024

10/10 Excellent

Blake, Fredericton

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay! Location is great as it’s close to all the attractions but nice and quiet at night.
Stayed 4 nights in Jan 2024

10/10 Excellent

Faren H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Antigua -great find
Stayed 3 nights in Jan 2024

10/10 Excellent

Maria, Reseda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

richard

Liked: Cleanliness
The second day I notified the front desk I had a shuttle pick up at 1:45 on my last day and requested a late check out and assumed it was ok since the front desk listened and did not respond “no”. On the day of my departure I received a call in my room at 11:10 informing check out was at 11:00. I said I had requested a late check out. Hotel response “no”. I had to scramble my belongings together in minutes to get out of the room. When I asked to leave my bag at the front desk until 1:45 … that entailed an arduous call to the manager to get approval to leave my luggage. I felt very unwelcome and as I often travel to antigua I will never book a room again at this hotel