8/10 Good
Fabiola, Oak Park
Travelled with family
3 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice and quaint (not quiet). The pool was excellent. It was clean! They offer coffee and tea 24 hours a day. The room was clean, the sheets smelled clean, we were 3 people and the place was large enough. There is a TV in the room with 2 remote controls one to turn on the TV, the other to change the channels. There is little explanation on how to switch to streaming services which they claim we had access to, but that was not a deal breaker, I was there to rest, not to watch TV. They go you separate towels to use the pool you get those at the reception and you must return those at the reception. We didn’t use the sauna but if you do, you must alert the reception 30 min. Ahead of time for it to be ready. No extra charge for that.
The staff was extremely friendly, and helpful. They informed us of the locations we were interested in visiting. Keny, Heidi, and Ale were excellent also the other gentleman that had the night shift was friendly.
Nosie: there is a group of bars almost next door so you can hear it late at night. Not a problem for me bus something to keep in mind.
Food: welcome basket you must pay for any item you consume (snacks, water, wine). Also, restaurant is 5 blocks away and opens at 10am, not convenient. We didn’t go.
Security box: it’s a drawer in a nightstand, didn’t look safe at all, easy to open w/o they key. Wished they actually had a real safety box. Overall a good experience, we felt safe in that hotel.
Fabiola
Stayed 2 nights in Oct 2024