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Novotel Antwerpen

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Antwerpen

Terrace/patio
Sundeck
Daily buffet breakfast (EUR 20 per person)
Executive Room, 1 Double Bed with Sofa bed
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Pool
  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
Luithagen Haven 6, Antwerp, 2030
  • Sportpaleis
    7 min drive
  • Gourmetbar Novotel
    1 min walk
  • Antwerp Noorderdokken Station
    3 min drive
  • Antwerp (ANR-Antwerp Intl.)
    25 min drive

Room options

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

Superior Room, 1 Double Bed with Sofa bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Crowne Plaza Antwerp, an IHG Hotel

Pool
Spa
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (976)
The price is NZ$193
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Crowne Plaza Antwerp, an IHG Hotel

About the area

Antwerp

Located in Antwerp, Novotel Antwerpen is within a 10-minute drive of Museum Aan de Stroom and Antwerp Zoo. .This eco-certified hotel is 4.6 mi (7.4 km) from Butcher's Hall and 4.6 mi (7.4 km) from Antwerp Market Square.

What's nearby

  • Sportpaleis - 7 min drive
  • Museum Aan de Stroom - 8 min drive
  • Antwerp Zoo - 8 min drive
  • Antwerp Market Square - 9 min drive
  • Cathedral of Our Lady - 9 min drive

Getting around

  • Antwerp Noorderdokken Station - 3 min drive
  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp (ANR-Antwerp Intl.) - 25 min drive

Restaurants

  • ‪Go fresh - ‬2 min drive
  • ‪Hechi World Kitchen - ‬3 min walk
  • ‪The Club Bvba - ‬2 min drive
  • ‪Cafe Telstar - ‬2 min drive
  • ‪Ballantines - ‬18 min walk

About this property

Novotel Antwerpen

Eco-certified hotel with a fitness center and a seasonal outdoor pool
Novotel Antwerpen offers 120 accommodations with safes and hair dryers. Each accommodation is individually furnished. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 120 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite for dinner at FoodSquare Bar& Brasserie, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Antwerp? This hotel has 1884 square feet (175 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
FoodSquare Bar& Brasserie - This brasserie specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Food Square - This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: EUR 20 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • FoodSquare Bar& Brasserie
  • Food Square

Things to do

  • Access to nearby outdoor pool
  • Bike rentals
  • Fitness centre
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's toys
  • Free cots/infant beds
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Conference centre (1884 square feet of space)
  • Meeting rooms - 4

Outdoors

  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 102
  • Hand-held shower head
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

More

  • Desk
  • Eco-friendly cleaning products provided
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: EUR 10
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 10 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Antwerpen Novotel
Novotel Antwerpen
Novotel Hotel Antwerpen
Antwerp Novotel
Novotel Antwerpen Hotel
Novotel Antwerpen Hotel
Novotel Antwerpen Antwerp
Novotel Antwerpen Hotel Antwerp

Novotel Antwerpen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 189 out of 759 reviews" "
Rating 8 - Good. 340 out of 759 reviews" "
Rating 6 - Okay. 163 out of 759 reviews" "
Rating 4 - Poor. 43 out of 759 reviews" "
Rating 2 - Terrible. 24 out of 759 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Aleksandra

Stayed 2 nights in Aug 2024

2/10 Terrible

Charlotte

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was really nice staying with you guys I hope I see you guys again thank you for everything you guys had done for me and family specially with my autistic daughter the staff was really kind with her ❤️❤️❤️
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Simon

Stayed 3 nights in Jul 2024

4/10 Poor

Baldewijn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t like the hotel, also for the price it’s not good. Old, dirty and the location is not good. We paid €200 for a night, but was more worth €100 for a night. Renew it or something
Stayed 1 night in Jul 2024

4/10 Poor

Abdulai

Disliked: Staff & service, property conditions & facilities, room comfort
Fraudulent staff's
I was charged for 2 breakfast and it's only 1 i needed, the receptionist said the manager is on holiday so my refund is going to take up to 2 weeks to process but taking my money by mistake is not an issue
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Randolph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very simple business hotel. Very nice staff. Good restaurant for the price point for breakfast and dinner.
Stayed 3 nights in Apr 2024

10/10 Excellent

darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

aaron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty standard European hotel. Small. Bed was hard. They did have a very small refrigerator in the room. Pretty usual stuff. Good hotel for the money. Clean.
Stayed 2 nights in Mar 2024

8/10 Good

Timi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All went well
Stayed 1 night in Jan 2024

10/10 Excellent

RAAKESH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Qingxia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and free parking.
Stayed 1 night in Nov 2023

8/10 Good

Vladan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An Outstanding Service
Our family spent one night only in this Hotel but Novotel Antwerp fully met our expectations. Although the place itself was a little bit outdated, the bed was comfy and the room clean. The highlight of our stay came the following morning when we received the Service from Driss, F&B attendant. His people skills, warm welcoming attitude and overall attention to details were exceptional. Driss, one more time I take this opportunity to express gratitude of our family for making our day with Novotel unforgettable. You are the real asset to that place.
Stayed 1 night in Sep 2023

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful & attentive staff
We really enjoyed our overnight stay. The reception staff were lovely. Same for the restaurant and bar staff, all very helpful and attentive. The room was comfortable and the bathroom was great.. Plenty parking too.
Stayed 1 night in Sep 2023

8/10 Good

Henk

Liked: Cleanliness, staff & service, room comfort
Second time staying here. Overall i think iit is a good hotel. Breakfast is very overpriced for the limited choices.
Stayed 1 night in Aug 2023

8/10 Good

Iwona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for us on a overnight stay.
We only stayed over night as a stop off. Having read other reviews i wasn’t sure what we would find. However we couldn't find fault. The room was clean and i liked the fact it had a separate internal door which made it really quiet. Bed was comfy the sofa bed not so comfy but ok. The kid's loved the pool. Which had towels available to use. Breakfast was busy but great. Staff were friendly. Would definitely use again if in that area.
Stayed 1 night in Aug 2023

4/10 Poor

Kwabena

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The Breakfast and play area with the pool was good but the rooms and the staff service was very bad.
Stayed 2 nights in Aug 2023

2/10 Terrible

Olayinka

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
WORST HOTEL IN THE HISTORY OF NOVOTEL (POOR HOTEL MANAGER AND RECEPTIONIST. I had three asthma crisis while I was in the hotel due to the smell of the hotel. Unfriendly receptionist and lack of professionalism. Silly hotel manager who is meant to be working as a store replenishing staff rather than a manager. Hospitality of the hotel is extremely is beyond poor. I will never recommend to my worst enemy.
Stayed 3 nights in Aug 2023