**Hotel Review**
We chose this hotel for its convenient location near the convention center, and it didn't disappoint. The hotel has a handy walking bridge on the 2nd floor that connects directly to the convention center, making it easy to get back and forth.
The breakfast was good, although the hours were a bit rigid. Unfortunately, about 30 minutes before it ended, multiple food items were already out and not being replenished, which was disappointing.
One of the highlights of our stay was the beautiful walking area right off the back of the hotel. There’s a fantastic network of pods and canals filled with koi fish and ducks, making it a serene place to stroll.
The room itself was clean and spacious, with a nice seating area that was a lifesaver with kids, providing us with extra space. However, we were a bit disappointed that housekeeping never checked in during our three-night stay.
The front desk staff were friendly, but we had a concerning experience upon check-in. We were told that we had received the last clean room and that another guest who had also prepaid would have to "walk" since they arrived later. The staff referred to this as "last one standing" and said it was approved by the manager. It didn’t sit well with us, knowing that had we arrived any later, our prepaid room might not have been available.
Overall, the location and amenities were great, but there were some areas for improvement in terms of service and management practices.